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Saturday 25.1.2025 / 09:32
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afterdawn.com > forums > pc hardware > dvd / blu-ray drives > installation help
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Redlegger
Newbie
_ 		17. February 2008 @ 15:35 _ Link to this message    Send private message to this user   
I have 2 Compaq Presarios 6000 series. The one I use had a DVD Rom. My Children have the same series,bought at the same time but their's didn't have a DVD rom, it had a CD R/W. I upgraded mine to an HP dvd940i last year with no glitches. I bought another 94oi to upgrade my children's and I'm going crazy. It powers on but will not read anything CD's or DVD's. It partially reads. I think the jumper pins are fine. I downloaded the installation disk using the existing CD rom because I couldn't get it to read with the 940i, then disconnected the CD rom and tried to run the DVD but it wouldn't read 100%. The Computer identifies the DVD and even the disk to a degree but won't run. Also when I tried to install the InCD4 I was told to uninstall the veritas drive letter access. I don't think that has anything to do with the installation and playing of the 940i, but I can't figure out how to uninstall it. Any help would be greatly appreciated. Thanks.
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attar
AfterDawn Addict
_ 		17. February 2008 @ 18:43 _ Link to this message    Send private message to this user   
Is there no 'Veritas DLA' or 'DLA' in the Add/Remove programs entry of Control Panel.

BTW, I wouldn't install INCD until that DVD is working - at least reading a CD.
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This message has been edited since posting. Last time this message was edited on 17. February 2008 @ 18:44
Redlegger
Newbie
_ 		17. February 2008 @ 20:18 _ Link to this message    Send private message to this user   
I believe it is embedded somewhere as there is no listing to uninstall nor could I find it in the device manager
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attar
AfterDawn Addict
_ 		17. February 2008 @ 20:57 _ Link to this message    Send private message to this user   
I don't know how far you want to get involved in this.
I used this procedure a few years ago (not for Veritas) and it worked.

http://itmanager.blogs.com/notes/2005/04/how_to_manually.html
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