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MSCONFIG and anti-virus problems :(
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zJ0n
Junior Member
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18. February 2008 @ 07:44 _ Link to this message    Send private message to this user   
Ok so heres my problem: (Using XP laptop) (also zonealarm firewall)

I have scanned my computer using both CLAMWIN and AVG. Both of them delete/quarrentine - MSCONFIG, zclient(zonealarm), and even clamwin.exe itself. So it moved those files from its original place, and now I cannot - start < run < msconfig. (also messes up my firewall) I have researched and found where to place MSCONFIG, (C:\WINNT\servicepackfiles\i386 - and a backup located C:\WINNT\PCHEALTH\HELPCTR\Binaries)

BUT on a laptop the folder WINNT does not exist, so where is MSCONFIG defaults location go on a XP laptop?

ALSO how can I get these anti-virus programs to STOP deleting MSCONFIG, and my firewall, and clamwin itself?! If someone could help me I would be forever grateful. Thank you for your time.
Senior Member
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18. February 2008 @ 19:54 _ Link to this message    Send private message to this user   
Try using system restore. Go back to before you installed all these programs.
Follow this path: Start\all programs\accessories\system tools\system restore.
How to use system restore: http://www.microsoft.com/windowsxp/using...ew_03may19.mspx

Let me know if this corrected the issues.

zJ0n
Junior Member
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19. February 2008 @ 12:06 _ Link to this message    Send private message to this user   
Originally posted by QuikDraw:
Try using system restore. Go back to before you installed all these programs.
Follow this path: Start\all programs\accessories\system tools\system restore.
How to use system restore: http://www.microsoft.com/windowsxp/using...ew_03may19.mspx

Let me know if this corrected the issues.


I did system restore, then re-downloaded the programs, then ran the scan and same problem. thanks for responding though
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Senior Member
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19. February 2008 @ 15:57 _ Link to this message    Send private message to this user   
Download HijackThis version 2.0.2.
http://filehippo.com/download_hijackthis/
Open HJK. Click, do a system scan and save a logfile.
Post the log here for review.

Installed Programs:
Please could you give me a list of the programs that are installed. This will help me create a fix for you.
Start HijackThis
Click on the Config button
Click on the Misc Tools button
Click on the Open Uninstall Manager button.

You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

This message has been edited since posting. Last time this message was edited on 19. February 2008 @ 16:00

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