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afterdawn.com > forums > mobile devices > ipod discussion > shuffle g2/unable to sync or restore
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Shuffle G2/Unable to sync or restore
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liz630
Junior Member
_ 		1. March 2008 @ 18:05 _ Link to this message    Send private message to this user   
Hello,

Have a problem with my daughter's Shuffle. It began with her being unable to add a new song (there was plenty of memory left). It hung in sync mode and ate up CPU. I had to get out using Task Manager, and I got an error message that the "disc could not be found".

Both the software for the shuffle and iTunes are up-to-date. I ran diagnostics, with the message "one or more sync tests failed".

I attempted to restore the shuffle, but that hung for 10 minutes with the scrolling bar, and I had to use task manager again to get out. Checked shuffle, and it wasn't restored.

It's possible to listen to the songs that are on there; just not possible to add new ones. Maybe the shuffle went bad?

FWIW, I defrag and clean up my computer on a regular basis. I don't have much expertise with ipods; I prefer my CDs on a stereo :-)

Thanks for any help anyone can offer,

Liz
[ + quote]
QuikDraw
Senior Member
_ 		12. March 2008 @ 14:26 _ Link to this message    Send private message to this user   
This should resolve your issue.

http://docs.info.apple.com/article.html?artnum=305204

Hope this helps!

Quikdraw
[ + quote]
liz630
Junior Member
_ 		12. March 2008 @ 15:11 _ Link to this message    Send private message to this user   
It worked! Thanks QuikDraw, you're great!!!!

Liz
[ + quote]
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