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is norton do its job
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MrSmithW
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11. April 2008 @ 00:41 _ Link to this message    Send private message to this user   
i keep getting a pop up from PC-CLEANER tellin me my pc is infected with spyware and to download there cleaner to fix the problm. Im updated with norton and when i click nortons spyware it says im secure. why do keep getting pop ups?
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11. April 2008 @ 01:35 _ Link to this message    Send private message to this user   
This is a windows software issue and the first mod that see's it will move it.
Read this regarding PC-Cleaner http://www.bleepingcomputer.com/forums/topic102175.html
AfterDawn Addict

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11. April 2008 @ 05:50 _ Link to this message    Send private message to this user   
PC-Cleaner IS spyware as far as I'm concerned, and you getting those ads means you already have spyware on your PC. Run an actual scan with your anti-spyware software and it should be picked up and removed.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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11. April 2008 @ 06:39 _ Link to this message    Send private message to this user   
A work friend had somthing very similar. To completly remove it you should follow this guide, its a copy n paste from link above

Removal Instructions:

In order to remove this infection we will need to use HijackThis to manually remove the infection:

Print out these instructions as later in the fix we will need to shutdown every window that is open.


Enter the Windows Control Panel and double-click on Add/Remove Programs.


When the installed programs list appears, double-click on the entry for PCCleaner2007 if it exists and allow the uninstall program to finish. Then exit the Add/Remove Programs screen and the Control Panel.


Download HijackThis from here and extract it to c:\hijackthis.


Close all windows, even this Internet Explorer window.


Navigate to the c:\hijackthis directory and double-click on HijackThis.exe


When the program starts, click on the Scan button.


Put a checkmark next to the following entry (There may be more than one of each):

O4 - HKCU\..\Run: [PCCleaner] \SysCleaner.exe


Then click the Fix button


Exit HijackThis.


Reboot your computer into Safe Mode


Delete the following directories if they exist:

C:\Program Files\PCCleaner2007\


Reboot your computer back to normal mode.
If you continue to receive popups on your computer advertising PCCleaner, then there is a good chance that you are infected with the Vundo malware. We suggest that you perform the steps in the following guide to make sure you are not infected with Vundo as well:

How to remove the Vundo infection

Your computer should now be free of PCCleaner 2007.
varnull
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11. April 2008 @ 06:57 _ Link to this message    Send private message to this user   
Question was.. is Norton doing it's job...

Well obviously NO..

Get this spyware cleaned out following the above guide, then completely remove that symantek built expensive junk and get

avg antispyware http://free.grisoft.com/doc/5390/us/frt/0?prd=asf

avast antivirus http://www.avast.com/eng/download-avast-home.html

Both are completely free, and IMHO make a far better team for antivirus/antispyware than anything you can buy.
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11. April 2008 @ 08:08 _ Link to this message    Send private message to this user   
Agreed, Norton is very poor compared to the free antivirus software out their like AVG.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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11. April 2008 @ 10:41 _ Link to this message    Send private message to this user   
Avast is good. AVG is junk. AVG gives way too many false positives on trojans it says in some software programs. I wouldn't let AVG near my computer.

Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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11. April 2008 @ 10:52 _ Link to this message    Send private message to this user   
The only false positives I get with AVG are CD-cracks for games. I'd far sooner get false positives than false negatives.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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11. April 2008 @ 14:54 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
The only false positives I get with AVG are CD-cracks for games. I'd far sooner get false positives than false negatives.
I'm not a gamer, so I wouldn't know about the cracks. I do know that, when I used it, it found trojans in Roxio downloads and in an older version of N-ero. I read about others having it find trojans in other software, where there were no trojans.

Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
AfterDawn Addict

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11. April 2008 @ 14:57 _ Link to this message    Send private message to this user   
Hmm, never had that problem...



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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11. April 2008 @ 15:00 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
Hmm, never had that problem...
I don't doubt that it is a good program, if you don't have certain software.

Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
AfterDawn Addict

4 product reviews
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11. April 2008 @ 15:16 _ Link to this message    Send private message to this user   
Is Avast the AV you use? I've not really looked into it much... I may consider changing if it cuts down on the false positives.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
AfterDawn Addict
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11. April 2008 @ 17:59 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
Is Avast the AV you use? I've not really looked into it much... I may consider changing if it cuts down on the false positives.
Yes, I use Avast. I just started using it, not long ago, and so far, so good.

Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
Member
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11. April 2008 @ 18:46 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
The only false positives I get with AVG are CD-cracks for games. I'd far sooner get false positives than false negatives.
Yes AVG does not like certain packers that are popular with hack/crack makers. It is still effective though.
ddp
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11. April 2008 @ 21:21 _ Link to this message    Send private message to this user   
moved to correct forum as not a pc hardware issue.
varnull
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11. April 2008 @ 23:00 _ Link to this message    Send private message to this user   
I'll let you all into a secret. If you download cracked warez and get false positives from a legitimate anti-spyware application whose fault is that.. The program or yours?

AVG anti-spyware in my experience apart from no-cd cracks (which are a ligit form of malware by their nature.. they change application seek paths on the fly) only pulls up registry changing programs.. the main culprit is called T4R.EXE in the trade,(it's a registry modifier based on.. now what was it.. myz@r?) but is packaged to suit the application it cracks.

I don't advocate avg antivirus because I have experienced it fail to remove a few trojans, and making the situation worse not better.. (it is still 1000 times more effective than norton) That's why I team avg-as with avast antivirus instead.

Now you can complain about false positives (which are really real positives because malware usually uses precisely the same code with just a different target) with cracks, keygens and warez, but it's your fault for using illegal software in the first place :grins:
Remember.. If an antivirus/anti spyware product DOES NOT detect the registry modifying strings in a crack or keygen then it will not detect the same string in a chunk of malicious code either.
Once you know a little about how malware works and how cracks work it all becomes clear..

Use linux and forget about all this crap. (anybody want a set of the newest stormworm variant? I have them saved safe as houses on my linux drives where they have no targets... hahaha.. no C:\windows\system32 for them to write to.)

This message has been edited since posting. Last time this message was edited on 11. April 2008 @ 23:06

tripplite
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11. April 2008 @ 23:49 _ Link to this message    Send private message to this user   
surprised nobody gave you the magical link yet:)
http://forums.afterdawn.com/thread_view.cfm/292257

disable all add-ons in IE as many viruses run as add-ons in IE that have downloaded themselves without your permission......

also look here for anything suspicious...looks odd do a google search on it:)

C:\Documents and Settings\[insert user name]\Application Data

-tripplite


varnull
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12. April 2008 @ 03:58 _ Link to this message    Send private message to this user   
Smiley Central anybody?
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tripplite
Suspended due to non-functional email address
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12. April 2008 @ 07:08 _ Link to this message    Send private message to this user   
.....i gotta stop doing that........:)


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