Windows Explorer has encountered a problem and needs to close, please help Options

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Windows Explorer has encountered a problem and needs to close, please help Options

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barno_xvi

Newbie

1. August 2008 @ 17:22

Link to this message

Hi! I have a huge problem that has been bugging me for a while. Whenever I open up my external hard drive or a few other places on my other partitions, I get the old...

"Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."

error message. After reading another few threads, I have downloaded HijackThis and this is the report. I was wondering if anyone could help?

Many thanks...

Logfile of HijackThis v1.99.1
Scan saved at 22:17:13, on 01/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)

Running processes:
G:\WINDOWS\System32\smss.exe
G:\WINDOWS\system32\winlogon.exe
G:\WINDOWS\system32\services.exe
G:\WINDOWS\system32\lsass.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\System32\svchost.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\system32\spoolsv.exe
G:\Admin\Eset\nod32kui.exe
G:\Audio\Creative\DVDAudio\CTDVDDET.EXE
G:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
G:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
G:\Audio\Creative\Volume Panel\VolPanel.exe
G:\WINDOWS\CTHELPER.EXE
G:\WINDOWS\system32\CTXFIHLP.EXE
G:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
G:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe
G:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
G:\WINDOWS\SYSTEM32\CTXFISPI.EXE
G:\WINDOWS\system32\RUNDLL32.EXE
G:\Essentials\Intelliremote\Intelliremote.exe
G:\Essentials\FeedReader30\feedreader.exe
G:\Admin\Spybot\TeaTimer.exe
G:\Program Files\uTorrent\uTorrent.exe
G:\Admin\Logitech\SetPoint\SetPoint.exe
G:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
G:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDCountdown.exe
G:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDPop3.exe
G:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
G:\Program Files\Kontiki\KService.exe
G:\Program Files\Creative\ShareDLL\CADI\NotiMan.exe
G:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
G:\Essentials\Nero\Nero8\Nero BackItUp\NBService.exe
G:\Admin\Eset\nod32krn.exe
G:\WINDOWS\system32\nvsvc32.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\system32\ctfmon.exe
G:\Program Files\Windows Live\Messenger\usnsvc.exe
G:\WINDOWS\system32\msiexec.exe
G:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
G:\Video\VLC\vlc.exe
G:\WINDOWS\system32\MsiExec.exe
G:\WINDOWS\system32\MsiExec.exe
G:\WINDOWS\explorer.exe
G:\Admin\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.live.com/ppsecure/sha1auth.srf?lc=2057
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - G:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - G:\Admin\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - G:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - G:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE G:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "G:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [nod32kui] "G:\Admin\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [CTDVDDET] G:\Audio\Creative\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [RCSystem] "G:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -Startup
O4 - HKLM\..\Run: [AudioDrvEmulator] "G:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "G:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [VolPanel] "G:\Audio\Creative\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] G:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Launch LCDMon] "G:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "G:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "G:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "G:\Video\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "G:\Essentials\Adobe Reader\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] G:\Essentials\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] G:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE G:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [DAEMON Tools] "G:\Essentials\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Intelliremote] G:\Essentials\Intelliremote\Intelliremote.exe
O4 - HKCU\..\Run: [feedreader.exe] "G:\Essentials\FeedReader30\feedreader.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] G:\Admin\Spybot\TeaTimer.exe
O4 - HKCU\..\Run: [uTorrent] "G:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "G:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] G:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = G:\Essentials\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - G:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - G:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - G:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - G:\Admin\Spybot\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - G:\Admin\Spybot\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [TABS] Tabbed Browsing
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Sol...wn.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Mes...nt.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - G:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - G:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - G:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - G:\WINDOWS\system32\wpdshserviceobj.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - G:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: KService - Kontiki Inc. - G:\Program Files\Kontiki\KService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - G:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - G:\Essentials\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - G:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - G:\Admin\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - G:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - G:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - G:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - G:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

[ + quote]

2oldGeek

AfterDawn Addict

5. August 2008 @ 02:12

Link to this message

Hi barno_xvi,

Your HJT (which is out of date) does not show any malware..

To repair your system you will need to run SFC /scannow
For instructions go to:

http://www.bleepingcomputer.com/forums/topic43051.html

or

http://www.updatexp.com/scannow-sfc.html

[ + quote]

There are three kinds of men: The ones that learn by reading; The few who learn by observation;
The rest of them have to pee on the electric fence and find out for themselves...

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