Background: after installing a copy of Office my computer has become very slow. I scanned the files of the Office set-up and no viruses showed up with my Sympatico Security Manager. After installation my a problem occurred while trying to activate and my PC shut down.
After re-starting I noticed Groovemonitor and 'gbedgwr' in the start-up config. I've since disabled them for start-up.
Also, after re-starting my PC became very very slow.
Problem: Now when I try to remove Office 2007 with add/remove programs I get the following message:
"The language of this installation package is not supported by your system."
When I try to manually delete the program file folder: Microsoft Office I am stopped by files associated with GrooveMonitor or Groove. I have deleted everything in the folder I am capable of, but now I'm stuck.
What do I need to do next? How do I get the Office 2007 completely off my PC? What else might I need to do?
At the moment I am running a full system virus scan with Sympatico Security Manager.
Office 2007 might be one of those awkward software apps. With Norton 2008, everything contained in office apparently a virus of some description. I removed norton (AVG pro takes it's place) and all is now ok with the world. If you Uninstall your A/V perhaps 2007 might run as expected. Save your registration info before uninstall...:P
And I'm not sure about gbedgwr. Why don't you go ahead and follow the instructions below:
Please download the HijackThis zip file. Save it onto a convenient place in your computer, and then unzip the file.
Rename HijackThis(.exe) to scanner(.exe).
Next, run scanner(.exe). A window will pop up.
? Click on the button which says Main Menu, then Do a system scan and save a logfile.
? Please wait for the scan to be completed.
? After the scan has completed, a text window will pop up. Please post the contents of this window here.
This will also be located at hijackthis(.txt) in the same folder that HijackThis was originally saved.
NOTE:: Do not fix anything using HijackThis, as this may also damage legitimate components of your computer.
Life is but a dream; you dont feel any pain unless you want to or you fall off the bed. Success is relative; the more success the more relatives.
A computer once beat me at chess, but it was no match for me at kickboxing. To be or not to be; thats a dumb question.