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Dell E510 Memory Upgrade Error
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Nintoad
Newbie
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4. November 2008 @ 22:15 _ Link to this message    Send private message to this user   
I bought two sticks of 240-pin DIMM 1Gb DDR2 PC-4200 from crucial. My system has four memory slots, with four 256mb sticks in it. If I replace the sticks in slot 1 and 2 with the 1gig sticks, when I boot up the system it tries to run XP then goes to a blue error screen saying “UNMOUNTABLE_BOOT_VOLUME”. When I put the 1gig sticks in slots 3 & 4 the system will not start up at all, but the system internal speaker starts beeping until I cut the power. I have tried every configuration of using and removing the 256mb sticks but they do not seem to change anything.

When I was buying the memory, I used the crucial system scanner which detected my system as a Dell Dimension 5150 but it is actually a Dimension E510, however the memory for both systems seems to be identical. I have updated to the latest Bios (version A07). I do not think it is a problem with the memory itself because when go to the bios setting it shows the 2.5gigs under the system info tab.

System Specs:
Processor: Intel Pentium 4 640 (3.2 GHz)
OS: Windows XP Media Center Edition 2005
Graphics Card: Ati Radeon X600 256mb
Motherboard: Dell ORD203
The memory kit I got is here: http://www.crucial.com/store/mpartspecs....762DEDDA5CA7304

Any help would be much appreciated as the 1gig of ram is just not cutting it anymore!

If it can go wrong it will go wrong. And if it can’t go wrong then it already has.
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ddp
Moderator
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4. November 2008 @ 22:57 _ Link to this message    Send private message to this user   
have you tried the ram in slots 1 & 3 or 2 & 4 as the board uses dual channel ram?
http://support.dell.com/support/edocs/sy...1.htm#wp1058472
Peshtigo
Senior Member
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5. November 2008 @ 01:05 _ Link to this message    Send private message to this user   
Go to the source and call Crucial Customer Service. I have on occassion. They are prompt, friendly, and will help you.

Customer Service

Toll-free for US and Canada
800-336-8915

Phone
1-208-363-5790

Hours (MST):
Monday - Friday: 7am - 6pm
Saturday: 8am - 2 pm (chat only)
Nintoad
Newbie
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5. November 2008 @ 02:50 _ Link to this message    Send private message to this user   
First of all, thanks very muchly for taking the time to help. But sadly I did place the ram in the 1 & 3 and 2 & 4 positions, both with and without the original two 256mb sticks but with both configurations I still got the “UNMOUNTABLE_BOOT_VOLUME” error.

I have also tried contacting Crucial directly and so far all they say is “try updating the Bios” however I do intend to continue trying to find an answer to my problem from them as well.

If it can go wrong it will go wrong. And if it can’t go wrong then it already has.
ddp
Moderator
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5. November 2008 @ 13:19 _ Link to this message    Send private message to this user   
tell them that your bios is the latest version.
bios link
http://support.dell.com/support/download...1&fileid=192898
Nintoad
Newbie
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9. November 2008 @ 02:10 _ Link to this message    Send private message to this user   
Out of desperation I decided two once again try the ram sticks in each slot once more and it paid off. I have no clue why it did not work the first time, but putting the 1gig sticks in slots 2 & 4 and putting the 256mb sticks in slots 1 & 3 did the trick. Thanks to all for the help!

If it can go wrong it will go wrong. And if it can’t go wrong then it already has.
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ddp
Moderator
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9. November 2008 @ 16:28 _ Link to this message    Send private message to this user   
no problem, teach & learn
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