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Red alert 3
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beccajay2
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9. November 2008 @ 13:38 _ Link to this message    Send private message to this user   
I just got the game and installed it but when i click play it says:
"C:\WINDOWS\system32\d3dx9_35.dll is not a valid windows image.please check this against your installation diskette." so i uninstalled it and reinstalled but the same happend. I looked on the internet and heard that im on a limit of installs so two questions:
How do i fix my problem?
Does uninstalling and reinstalling use one of my limited installs?
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onya
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9. November 2008 @ 22:34 _ Link to this message    Send private message to this user   
Not being a gamer myself, I did however have a quick look around with regards to the dll problem. I came up with virus definitions and game faults...nothing absolutely conclusive. To answer your install limit question, it seems DRM has reared it's nasty little head, a little higher. Read this on red alert 3 So this seems to answer that part of your question at least. Sorry about the apparent bad news. :P
Now that you have un-installed the game, did you run a cleaner to rid your system of old reg files etc? Did you manually go through your program files folder and delete ALL associated folders etc? Have you re-booted since?

Before you re-install the game, it would be helpful if you tell us whether it is a download or not. If it's a download, have you read the .txt or .nfo files?
Again..before you go ahead and install the game, make sure your O/S is compatible along with all other system specs. Don't forget your HDD, has it the space required to accommodate the game.

Any luck this time around?
beccajay2
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10. November 2008 @ 11:08 _ Link to this message    Send private message to this user   
I have got the game from a shop so its not been downloaded.I have windows xp media center. and when i uninstalled it i just clicked the buton and it went but i didnt wipe the program files.I checked and it should work on my computer.Ea said that i should remove the file that is the problem should i risk it?
onya
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10. November 2008 @ 11:56 _ Link to this message    Send private message to this user   
Quote:
Ea said that i should remove the file that is the problem should i risk it?
You really don't have much of an option per se. All you can do is try. If all fails again..then get your money back, stuff the five strikes and you're out BS. Unless of course they'll refund your purchase after the five "and you're out" deal?
Time for that decision only you can make. Good luck.
beccajay2
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10. November 2008 @ 13:12 _ Link to this message    Send private message to this user   
The risk im talking about is the file they say to remove is a windows file so if i remove it it could damage my computer but im not sure it will damage it.
varnull
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10. November 2008 @ 18:47 _ Link to this message    Send private message to this user   
If they are saying remove the d3dx9.dll .. that sounds suspiciously like part of the dx9/graphics driver files. Print their advice.. take a snapshot of your system then try deleting the file... If it trashes your machine (bsod/no boot etc) seek legal advice and report the matter on R-Force forums.

This message has been edited since posting. Last time this message was edited on 10. November 2008 @ 18:48

onya
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10. November 2008 @ 23:06 _ Link to this message    Send private message to this user   
Originally posted by varnull:
If they are saying remove the d3dx9.dll ..Print their advice..
Of all the things I should've posted was this (..as in varnulls advice)! Get it in writing. Ta Varnull, it must be a "wood and trees" thing with me, I just didn't see it. X=P.
beccajay2
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12. November 2008 @ 11:17 _ Link to this message    Send private message to this user   
I fixed it. I downloaded the file they told me to delete and its working fine. But when you said about legal advise it reminded me about battlefield 2142 they told me i needed a patch when i got the game and when i downloaded it the hard drive overheated and finaly died.Sadly i dont think theres anything i can do about it.
varnull
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12. November 2008 @ 12:42 _ Link to this message    Send private message to this user   
Ok.. i found the cure.. It's related to running an older dx9 installation. It's easily fixed by installing the latest DirectX 9.0C

not bad eh.. I don't even use directx anycrap.

BTW.. congratulations.. you now have a SecuROM spyware rootkit infested system.. expect problems with burning applications and drives.

This message has been edited since posting. Last time this message was edited on 12. November 2008 @ 12:44

hasanayya
Suspended due to non-functional email address
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20. February 2009 @ 12:51 _ Link to this message    Send private message to this user   
Originally posted by beccajay2:
I just got the game and installed it but when i click play it says:
"C:\WINDOWS\system32\d3dx9_35.dll is not a valid windows image.please check this against your installation diskette." so i uninstalled it and reinstalled but the same happend. I looked on the internet and heard that im on a limit of installs so two questions:
How do i fix my problem?
Does uninstalling and reinstalling use one of my limited installs?


hasanz
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daacekin
Member

3 product reviews
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27. February 2009 @ 11:23 _ Link to this message    Send private message to this user   
i dont know if this thread has been answered or whether i am repeating (apologies if i am), but just download directx 9.0c from microsoft OR install it from one of the latest game disks you have besides ra3. should work.

This message has been edited since posting. Last time this message was edited on 27. February 2009 @ 11:25

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