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problem with O17 - HKLM\System\CCS\Services\Tcpip
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Laura_e
Junior Member
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12. November 2008 @ 05:47 _ Link to this message    Send private message to this user   
Hi my parents computer has a problem with "Services and Controller Application wants to accept connections from the internet.Application SERVICES.EXE Source IP 203.0.178.191" Once this pops up they can't use the internet till they hit deny on their ZoneAlarm Alert, and it continually pops up as a zone alarm alert.

They are running Windows 2000, use AVG as their antivirus and Zone Alarm as their firewall. Since this has occurred I have installed and run the following (and I enabled hidden files).

SuperAntiSpyware - came back clean
Lavasoft Adaware - came back clean (just 2 tracking cookies)
Search and Destroy - Came back clean
Malwarebytes - came back clean
AVG Virus Scan - Came back clean

The problem still persists. I have tried several online virus scan (Trend Housecall & Panda) however they are on dial up and after 8 hours of working on their computer on the weekend I gave up LOL.

As soon as they connect up with there dial up modem the following appears in the hijack this log, despite repeatedly deleting it from there.

O17 - HKLM\System\CCS\Services\Tcpip\..\{8A7E0C7E-823C-4640-854B-F5EC6138196D}: NameServer = 203.0.178.191 203.215.29.191

Here is the full log of HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:59, on 2008-11-12
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\stisvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Lavasoft\Ad-Aware\LSUpdateManager.exe
C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iinet.au
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iinet.au
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{8A7E0C7E-823C-4640-854B-F5EC6138196D}: NameServer = 203.0.178.191 203.215.29.191
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MpService - Canon Inc. - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 5309 bytes


I hope someone can help me out, and save me from having to keep driving up to my parents & save fuel :-) I really am not that good at computers and have done everything I can think of.
Thanks
Laura
Senior Member
_
12. November 2008 @ 07:22 _ Link to this message    Send private message to this user   
Hi Laura_e

No worires... the IP address you provided is clean. It belongs to iinet.net.au, which I believe is your DNS provider and your homepage?

Looks malware free.... accept the connections.

Best Regards :D

Life is but a dream; you dont feel any pain unless you want to or you fall off the bed.
Success is relative; the more success the more relatives.
A computer once beat me at chess, but it was no match for me at kickboxing.
To be or not to be; thats a dumb question.

Laura_e
Junior Member
_
12. November 2008 @ 08:09 _ Link to this message    Send private message to this user   
That's great then. They have been with iinet for over 5 years and this has only started in the last two weeks so I thought it was something more sinister. All that quality time with my parents for nothing LOL.

Thanks for taking the time to have a look and respond.

Laura
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_
Senior Member
_
12. November 2008 @ 08:21 _ Link to this message    Send private message to this user   
No prob, Laura. You're welcome.



Life is but a dream; you dont feel any pain unless you want to or you fall off the bed.
Success is relative; the more success the more relatives.
A computer once beat me at chess, but it was no match for me at kickboxing.
To be or not to be; thats a dumb question.

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