i cant get rid of this pop up , antivirus2009 download , i have run spyware doc.6.0 & nod 32 several times cant get rid of it , when i run spyware doc it saids infected ...virtumonde . i hit fix & clean in prog. it saids done & when i run it again it pops up i cant go on the internet without this taking over how can i get rid of it i need help ...thanks in advance
Please download Malwarebytes Anti-Malware and install it. Follow the prompts and reboot if required.
Launch Malwarebytes either by running C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe or double-click the Malwarebytes' Anti-Malware shortcut on your Desktop.
Configuring Malwarebytes
? Click on the tab Settings.
? Make sure only these boxes are checked:
Terminate Internet Explorer
Automatically save and display logfile after removal
Always scan memory objects
Always scan registry objects
Always scan filesystem
Always scan extra and heuristics objects
Updating Malwarebytes
? Click on the tab Update.
? Press the button Check for Updates ? Wait for Malwarebytes to be fully updated.
Scanning Time
? Click on the tab Scanner.
? Check Perform full scan and click on Scan ? Wait for the scan to complete, and then click on Show Results.
? Make sure all items are checked, then click on Remove Selected.
**If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If you are asked to restart the computer, please do so immediately.
Post A Log
? A text box will pop up after the removal process is over. Post the contents of the text here. ? If no text box pops up, launch Malwarebytes, and click on the tab Logs.
? The logs will appear as mbam-log-*date-*time.txt. Select the latest one, and then click on Open.
? Post the log here.
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