Hey guys, I'm trying to perk up my moms computer a bit, already ran Ad-Aware and SpyBot but I'm gonna bet it missed some stuff. Here's my hijack log...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:34:08 PM, on 1/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Ad-aware and Spybot are Old technology and don?t do well at removing the newer malware.
In order to cleanup most malware problems and make a final cleaning of the leftovers easier, please do the following pre-clean. It may very well take care of your problems without the need of further cleaning:
Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
? Double-click SUPERAntiSypware.exe and use the default settings for installation.
? An icon will be created on your desktop. Double-click that icon to launch the program.
? If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) ? Under the "Configuration and Preferences", click the Preferences... button.
? Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked. ? Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked): o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining. ? Click the "Close" button to leave the control center screen and exit the program.
? Do not run a scan just yet.
Double-click mbam-setup.exe and follow the prompts to install the program.
? At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. ? If an update is found, it will download and install the latest version.
? "Close" the program. Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and before the Windows icon appears press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Double-click ATF-Cleaner.exe to run the program.
? Under Main "Select Files to Delete" choose: Select All. ? Click the Empty Selected button.
? If you use Firefox browser click Firefox at the top and choose: Select All ? Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
? If you use Opera browser click Opera at the top and choose: Select All ? Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
? Click Exit on the Main menu to close the program.
Scan with SUPERAntiSpyware as follows:
? Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer. ? On the left, make sure you check C:\Fixed Drive. ? On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
? After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
? Make sure everything has a checkmark next to it and click "Next".
? A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
? If asked if you want to reboot, click "Yes" and reboot normally.
? To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply. ? Click Close to exit the program.
Scan with Malwarebytes' Anti-Malware as follows:
Double-click and run mbam ? Once the program has loaded, select Perform full scan, then click Scan. ? When the scan is complete, click OK, then Show Results to view the results.
? Make sure that everything is checked, and click Remove Selected. <-- Don't forget this. ? When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Reboot to Normal Mode
If you?re still having problems:
Please describe those problems as best you can and post the SUPERAntiSpyware Log, Malwarebytes' Anti-Malware Log and a fresh HijackThisLg in your next reply.
There are three kinds of men: The ones that learn by reading; The few who learn by observation;
The rest of them have to pee on the electric fence and find out for themselves...
