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afterdawn.com > forums > software specific discussion > nero discussion > problems upgrading from nero6 (ultra ed) to nero9
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problems upgrading from Nero6 (Ultra Ed) to Nero9
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choi1234
Newbie
_ 		18. January 2009 @ 21:32 _ Link to this message    Send private message to this user   
I had good success with the Nero Vision (Nero 9 trial version) and so decided to upgrade from my Nero6.
Shouldn't I be getting the full Nero9 package? I paid and got a new serial number and installed the upgrade but my Nero Express 3 (Nero6) hasn't changed to the Nero Vision I was using during my trial period. During setup I did see the Nero Vision box checked. Install shows no issues but no Vision when I look in Nero folder.

Can I upload Nero9 and use my upgrade serial number to get it up and working?

TIA!
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bryston
Senior Member
_ 		19. January 2009 @ 04:43 _ Link to this message    Send private message to this user   
Hi,

it is best to contact Nero AG by email with your concerns.


Jo
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Life is Grand !

binkie7
Moderator
_ 		19. January 2009 @ 14:02 _ Link to this message    Send private message to this user   
It sounds like you installed Nero 9 over Nero 6. So do a clean install - uninstall both Nero 6 and Nero 9.

Go to add/remove programs. Nero 6 might be listed 2x - one is for the 'regular' Nero and the second one listed should say something like Nero Vision Express or NVE. Uninstall all Nero programs.
Now run the clean tool (it's the same for each version) - clean tool Nero 9

Give that a go.
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choi1234
Newbie
_ 		20. January 2009 @ 03:24 _ Link to this message    Send private message to this user   
thanks binkie7 that was what happened. Installed fine after clearing out all Nero related files.
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