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asus HD4850 issues
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redZoneOS
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20. January 2009 @ 00:21 _ Link to this message    Send private message to this user   
I just built this computer (specs below), and I keep getting a BSOD as soon as vista 32 home premium loads up.. error ATIKMDAG.SYS...

I can boot into safe mode just fine, but reinstalling ati drivers (catalyst 8.12) does not help...
even when the computer starts, I see dotted lines about an inch apart through out my entire monitor.. even during the gigabyte logo screen and post.

so what do you think, any suggestions on troubleshooting this? think its a driver issue, or a probable hardware failure???

specs:

Gigabyte EP45-UD3R
asus radeon HD 4850 with latest drivers
intel Q9550
Corsair Dominator 1066, 2gb x 2
corsair TX650W
640 Western Digital HDD
samsung DVDRW drive

nothing is overclocked, everything is set to gigabyte's "optimal defaults"

This message has been edited since posting. Last time this message was edited on 20. January 2009 @ 00:22

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20. January 2009 @ 01:00 _ Link to this message    Send private message to this user   
Reboot in Safe Mode,go to C:\Windows\system32 and rename atikmdag.sys to atikmdag.doc - now reboot. Good Luck


Q9550@4.0ghz,Gigabyte EP45-UD3P,OCZ Vendetta 2 cooler,VisionTek 4870X2,1TB Samsung Spinpoint SATA/3GB,4GB G.Skill DDR2 1066,LG Blu-ray/HDDVD combo drive,Corsair HX-1000 Modular,Hannspree 28" LCD,Coolermaster Cosmos S
http://valid.canardpc.com/show_oc.php?id=473095

2 Xbox 360 Jaspers(flashed w/Ixtreme LT), PS3, Wii
Samsung 4071,Samsung 4095, Samsung 245BW LCD Displays
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20. January 2009 @ 07:34 _ Link to this message    Send private message to this user   
Sounds like faulty hardware. Have it replaced.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
redZoneOS
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20. January 2009 @ 19:11 _ Link to this message    Send private message to this user   
@sam i was thinking it was probably a bad vid card too, but I seem to be able to get into safe mode w/ networking every time without any problems... doesn't that mean it's a problem with windows? I assumed if I had faulty hardware I wouldn't get into the OS at all...

thanks though, tomorrow I'll try to swap out vid cards, ram, etc to see if the problem goes away, I do have an Nvidia card handy...



@elusiv, It's my friends computer that I built so I dont have the ability to try that right now, I'll check it out tomorrow and see what happens.
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20. January 2009 @ 19:13 _ Link to this message    Send private message to this user   
Not necessarily, initially I would have thought so, but the corruption at the BIOS screen tells me otherwise.
Note, uninstall all ATI drivers before sticking the nvidia card in or you'll probably get even more BSODs.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
redZoneOS
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20. January 2009 @ 19:21 _ Link to this message    Send private message to this user   
ok thanks, i cant test out the hardware until tomorrow so I'll be back for more advice! :)
redZoneOS
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21. January 2009 @ 21:36 _ Link to this message    Send private message to this user   
I just realized that my friend can uninstall ATI drivers... and if windows vista assigns generic drivers, the computer boots fine... not sure if that helps you help me though just thought i'd mention it before I start testing the hardware...

Note that the lines during initial boot at gigabyte logo still appear.
AfterDawn Addict

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21. January 2009 @ 21:41 _ Link to this message    Send private message to this user   
Graphics cards aren't activated when drivers aren't in use (i.e. BIOS screen, safe mode, and when they're not installed) - they act as dummies - the CPU does all the video processing. When you install the drivers the GPU activates, so it's still probably a faulty card.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
redZoneOS
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22. January 2009 @ 19:58 _ Link to this message    Send private message to this user   
didn't have the install disk for vista handy so I restored windows to first configuration after uninstalling everything ATI.

plugged in the nvidia card (6200LE, LOL!)... lines gone, boots fine... guess it was the video card, thanks sam!

bad news for my friend he already mailed in the rebate so he has to go through asus RMA... oh well :\

thanks again, glad I know I can rely on you guys to help!
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23. January 2009 @ 02:50 _ Link to this message    Send private message to this user   
hiya red

umm if memory serves me right that ATIKMDAG.sys is a known issue i believe its a driver issue, if you check out the ati forums theres ton of info there about it, only reason i remember this is because i was having a issue with my 4670's with a dvi connections and i happened to past by a few threads talking about atikmdag.sys.

Smee

edit'd to add the link to the ati atikmdag.sys faq thread

http://forums.amd.com/game/messageview.c...7&enterthread=y



so do u think we will get hazard pay out of this ?

This message has been edited since posting. Last time this message was edited on 23. January 2009 @ 03:09

Junior Member
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23. January 2009 @ 02:52 _ Link to this message    Send private message to this user   
sorry i triple post by accident sorry

so do u think we will get hazard pay out of this ?

This message has been edited since posting. Last time this message was edited on 23. January 2009 @ 03:09

Junior Member
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23. January 2009 @ 03:08 _ Link to this message    Send private message to this user   
sorry i triple post by accident sorry

so do u think we will get hazard pay out of this ?

This message has been edited since posting. Last time this message was edited on 23. January 2009 @ 03:08

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23. January 2009 @ 08:17 _ Link to this message    Send private message to this user   
ATIKMDAG.sys is just one part of a graphics driver. If there's a badly installed driver, or a fault with the hardware, the part of the driver that could crash is often atikmdag.sys.





Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
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