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keyboard not functioning properly
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dragnandy
Senior Member
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25. January 2009 @ 05:10 _ Link to this message    Send private message to this user   
soon afer i got a virus or trojan and got rid of it, i realized that my keyboard hasnt been functioning normally. i can type and use all the standard buttons, but i cant use the extra ones, like pause/play/volumes/mute/ect. so i thought uninstalling the keyboard driver and then reinstalling it would be fine. so i googled and followed this guide saying

Quote:
To get rid of that unwanted driver, device, or service:
1) Open the ?Start? menu and choose ?Run??
2) Type in ?cmd? (without the quotes) and click ?ok?.
3) At the cmd prompt, type in ?set devmgr_show_nonpresent_devices=1″ (without the quotes) and press enter. (Note that nothing seems to happen?this is ok. We are actually setting an environment variable which is going to help us to see hidden devices)
4) On the next cmd prompt line, type in ?devmgmt.msc? (without the quotes) and press enter. This will launch the Windows Device Manager Console.
5) In the Device Manager Console, from the ?View? menu, select ?Show Hidden Devices?.

and i uninstalled the keyboard, and when i plugged it back in via usb, i expected that the window would pop up saying 'hardware has been recognized' and stuff, but it didnt. i also tried to install the cd that came with it, but not nothing changed.
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AfterDawn Addict
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25. January 2009 @ 11:48 _ Link to this message    Send private message to this user   
Those keys are controlled by special software . The standard keyboard driver typically has nothing to do with those functions.

"i also tried to install the cd "

Did you install the software successfully?? I tried implies that the software didn't install.

I would try de-installing the keyboard software (not driver) before re-installing.

This message has been edited since posting. Last time this message was edited on 25. January 2009 @ 11:55

dragnandy
Senior Member
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25. January 2009 @ 15:25 _ Link to this message    Send private message to this user   
i have successfully uninstalled, installed, reinstalled the software for the keyboard and it still does not function normally. the thing is the first time you use the keyboard, the multimedia buttons function normally, its just that the software is used to CHANGE the button configurations. but now they dont even work at all.
ddp
Moderator
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25. January 2009 @ 21:01 _ Link to this message    Send private message to this user   
how about system restore to before the problem?
dragnandy
Senior Member
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26. January 2009 @ 02:23 _ Link to this message    Send private message to this user   
no that did not work. i tried using different usb ports and system restore. none of those worked. i can try doing an earlier system restore, but i restored it to thursday, which was before the problem occured. any other suggestions?
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dragnandy
Senior Member
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26. January 2009 @ 18:34 _ Link to this message    Send private message to this user   
i pulled an extra PCI with 4 usb 2.0 ports, and i added it to my motherboard and now the keyboard works. it added the new hardware and everything.

i think the problem was that i was not able to uninstall the previous hardware or reinstall it so it didnt work right. thanks for all your help!
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