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dell laptop crashed!!
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gpl1023
Junior Member
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29. January 2009 @ 23:16 _ Link to this message    Send private message to this user   
I downloaded a virus and so I tryed to restore my dell laptop, but when I did it, it said restore unsucessful and now everytime i try to turn on my laptop it say press control alt delete to restart, then it just takes me to the same screen, it wont start up...any suggestions?
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nownthen
Senior Member
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30. January 2009 @ 01:11 _ Link to this message    Send private message to this user   
Do you have a recovery disc, windows (OS) installation disc or a separate partician for recovery?

Experience is something you don't get until just after you need it
gpl1023
Junior Member
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30. January 2009 @ 01:13 _ Link to this message    Send private message to this user   
no where can I get that at cus it didnt come with the computer
nownthen
Senior Member
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30. January 2009 @ 01:22 _ Link to this message    Send private message to this user   
usually you can buy recovery discs from Dell.
You could download a disc image of windows (assuming you use windows)

You used to get a pack of discs with your computer but they switched to storing all that directly on the harddrive as a recovery partition.

Does anything show up before it says control alt del?
Normally it will load up with a splash screen that says Dell on it. Plus press f something to view setup or something along those lines.
Does your computer do anything like that?

What operating system is on it?

Experience is something you don't get until just after you need it

This message has been edited since posting. Last time this message was edited on 30. January 2009 @ 01:38

gpl1023
Junior Member
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30. January 2009 @ 12:07 _ Link to this message    Send private message to this user   
yeah it says press f2 to setup but I dont know what to do
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nownthen
Senior Member
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30. January 2009 @ 16:24 _ Link to this message    Send private message to this user   
That rules out the recovery partition.

All I was trying to get you to do was either repair windows or you may even have to reinstall windows.

Experience is something you don't get until just after you need it
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