Internet Explorer and MSN Explorer shuts down. Received a msg that windows has detected a virus on my computer.Havn't been able to remove it using several methods. Here is my HJT log. Would be very greatful if someone could help. Thanx.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:00:39 PM, on 2/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
? Double-click SUPERAntiSypware.exe and use the default settings for installation.
? An icon will be created on your desktop. Double-click that icon to launch the program.
? If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) ? Under the "Configuration and Preferences", click the Preferences... button.
? Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked. ? Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked): o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining. ? Click the "Close" button to leave the control center screen and exit the program.
? Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and during startup, before the Windows icon appears, press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Double-click ATF-Cleaner.exe to run the program.
? Under Main "Select Files to Delete" choose: Select All. ? Click the Empty Selected button.
? If you use Firefox browser click Firefox at the top and choose: Select All ? Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
? If you use Opera browser click Opera at the top and choose: Select All ? Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
? Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
Scan with SUPERAntiSpyware as follows:
? Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer. ? On the left, make sure you check C:\Fixed Drive. ? On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
? After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
? Make sure everything has a checkmark next to it and click "Next".
? A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
? If asked if you want to reboot, click "Yes" and reboot normally.
? To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply. ? Click Close to exit the program.
There are three kinds of men: The ones that learn by reading; The few who learn by observation;
The rest of them have to pee on the electric fence and find out for themselves...
Thank you for taking the time to help me. I was out of town for a couple of days. I followed your instructions and here is a copy of the scan log. As a side note: I have also used a couple of other scanning programs in safe mode (prior to hearing from you). Nothing was detected by them. I have also updated some drivers, cleaned all the dust out, and installed a newer more quite power supply. This was done because the computer started to restart randomly. Seems to be running like a top now!!! Once again thank you very much for your time. I hope all is truly well now.
Adware.Tracking Cookie
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@ad.yieldmanager[2].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@atdmt[2].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@doubleclick[1].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@kontera[1].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@mediaplex[1].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@msnportal.112.2o7[1].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@msnservices.112.2o7[1].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@revsci[1].txt
C:\Documents and Settings\Pateresa\Local Settings\Temp\Cookies\pateresa@tribalfusion[1].txt
There are three kinds of men: The ones that learn by reading; The few who learn by observation;
The rest of them have to pee on the electric fence and find out for themselves...
