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Video Freezes, Soundcard Problems, and USB Problems
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Cluttered
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24. February 2009 @ 21:10 _ Link to this message    Send private message to this user   
I'm hoping you can help with this problem, since the nearest computer repair store is about 35 minutes from me...

For One, I'm pretty sure the problem is in the Motherboard (Asus P5k3 Deluxe) At random times, the video will freeze. It happens more often when playing a game, watching a video, using video editing, or on the internet (sometimes will freeze just opening one of those items). Games (internet, etc...) will just freeze up and there will be a wailing sound coming from the speakers (not the system). When I finally reboot (it sometimes does not want to reboot), the computer will act like normal. And most of the times it will run those applications with no problems. Once, maybe twice, will the computer freeze a day. I've checked the event log and only two errors show up. One is for the unexpected shutdown, and the other a missing kernal. And looking at speedfan readings, heat doesn't spike on the cpu, ambient case temp, or the video card when this happens.
The other two problems, I think are tied to the motherboard. At least I was sure until reading posts here and elsewhere saying video cards, psu, cable issues, cpu, or just plain old individual hardware troubles can cause the same problems. On the USB, I have a MX5500 mouse/keyboard plugged into the top usb ports; printer, logitech gaming headset (when plugged in) and network cable in the second row of connectors; and my mp3 usb cable, camera usb, and smartphone usb on the last row. From time to time, 3 or 4 times a night, the mouse will just freeze in one position. Any other usb functions will continue like normal, and not get interrupted, I can pull the dongle out and place it into another usb slot, and the computer will not discover it. Both keyboard and mouse are affected. I was thinking the dongle of the combo were going bad, but I brought the one I bought for use in my office home and had the same problems. And I can plug another usb into the same port and it will be discovered. Only a full restart will allow me access to the mouse and keyboard, and it is discovered immediately when booting as I can use the keyboard to select how to boot or go into bios. Mouse, I'm not sure but it is working when windows loads.
The sound problem is if I connect the gaming headset into the usb port, I can not get sound back through the speakers until I manually remove the gaming headset from the sound menu, plug into the built in soundcard on the motherboard, unplug, reset the sound options, and then enable the HMDI options under the sound tab. If you don't plug into the soundcard and unplug, it will allow the switch to HMDI but no sound will come out. As before, no hardware errors come up, and only a kernal error will appear.
I was running a dual boot system, Windows Vista (fully updated) and the Windows beta when it first came out on the second. When the problems started happening, I thought the beta was part of the problem and formatted the partition. Last Saturday when I got real tired of the problems, I formated the primary partition expanded it to take the entire drive, reinstalled the bios onto the motherboard, and reinstalled and updated Vista. Also on that day my brother brought his system over and we started switching parts after reformating, repartitioning, os installation and updating, and the most stable drivers we could find for the various components. No problems happened, even hooking up his stuff to the motherboard. and we left the systems running with movies repeating themselves for the 8-9 hours he was over for... And thats why I'm confused and brought the problem to you guys. Should I take this system in (long distance and expensive), build a new system (expensive), or just say phlooey with it and try to work around the problems (fustrating)? Also to add, I installed new cables on everything except the powersupply and the HMDI cable (leftover from when I built the system (sata, sound cables from the dvd drives, and unplugged the case usb cables off the mb) and still in their bags.) My brother also brought over a meter and we checked the power supplied by the cables and I switched out with whatever spares I had since the PS is modular and I had a couple extra that would work.
Sorry about the long post, but I am at wits end.
Cluttered
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24. February 2009 @ 23:01 _ Link to this message    Send private message to this user   
Updating the information. Just had the system freeze up and my temp readings had the case, hard drives, and cpu @ 40 deg or below, but the video card had a reading of 122 deg.
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26. February 2009 @ 06:27 _ Link to this message    Send private message to this user   
Check your ram voltage to make sure the mainboard is supplying enough.

As for the audio, try going into device manager and dissabling the HDMI audio device (if you are using this for audio, dissable the onboard analogue sound); windows has a hard enough time with two devices, it does not need to deal with three.

Also, you might want to do a touch-test on the northbridge, southbridge and video card to see if any of them is way-too-hot.

If the video card is 122F, this is not a concern. If it is 122C, it is a big problem, and should be corrected even if it is not related to the other issues. Of course, the thermister might just be defective (I have a hard drive that says it is running at over 200C, but the highest external temp I read was 38C).


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