Nero 7 essentials installation promblems

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Nero 7 essentials installation promblems

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tiema

Newbie

28. March 2009 @ 17:25

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Hi,
I recently bought a Liteon 8x external slim DVD writer.
After I installed the Nero 7 essentials software disc,
I was prompted to reboot my computer.

After a reboot, my computer got stuck, (black screen),
I had to forced a shut-down and another reboot.

My computer then said it was having problems with the start up program (was corrupted?)and wanted to uninstall any recent items in a clean up systems procedure.

It uninstalled the Nero 7 during the clean up process, and my computer started up again fine.

the second time I installed, same problem so I had my computer just run diagnostic and not run an uninstall clean up program. This didn't work so had to eventually rerun the clean-up program, returning to a prior time before problem occurred. (which uninstalled Nero 7 essentials again)

I did some further research and found that nearly all the external DVD burners come with a Nero software suite.

My computer is a 1501 Dell from May '07, running on Vista. I do not know why it is having problems with the Nero software.

Please help

[ + quote]

Tamberlain Jacobs

davexnet

Senior Member

28. March 2009 @ 23:37

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OS is Vista?
Nero 7 had problems in Vista, prior to version 7.5.7.0. according to
the PDF document at this site:
http://static.tigerdirect.com/pdf/Nero-7-Support-WindowsVista.pdf

Try downloading the updated version:
http://www.nero.com/enu/downloads-nero7-update.php

[ + quote]

tiema

Newbie

29. March 2009 @ 02:09

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Windows Vista running program yes....

Thank you the Nero 7 update software (7.11) worked.

I was just surprised that a product I bought 3 weeks ago which advertised a compatibility with "windows vista" didn't work...not sure which version it was.

thank you again

[ + quote]

Tamberlain Jacobs

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