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Nero 9 - KEY_ILLEGAL_REQUEST followed by KEY_HARDWARE_ERROR when burning DVDs only
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Posted Message
JoeMaya98
Newbie
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11. May 2009 @ 09:45 _ Link to this message    Send private message to this user   
Hi there,

I'm having trouble burning DVDs on my burner on an HP Compaq 6710b laptop. I've noticed the problem is only with burning DVDs and it started recently. I was able to burn dvds before. Hadn't burnt DVDs for quite sometime and recently had formatted my laptop and am running Vista 64-bit instead of 32-bit as before, therefore, a completely new setup from the time when I was able to burn DVDs. You can find the log attached below from Nero 9.





Windows Vista 6.0
AMD64
Wow64Process
WinAspi: -

NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100

Recorder: <MATSHITA ram.cfm" class="forum_link" target="_blank">DVD-RAM UJ-861H>Version: 1.50 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
CD-ROM: <ELBY CLONEDRIVE >Version: 1.4 - HA 1 TA 1 - 9.2.6.100
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : ELBY CLONEDRIVE 1.4 VClone Port 3 ID 0 DMA: Off

=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-861H D: CdRom0
ELBY CLONEDRIVE G: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 4086MB (4184404kB)
Free physical memory: 2637MB (2700824kB)
Memory in use : 35 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.5.2009
ISO compilation
23:07:36 #1 Text 0 File SCSIPTICommands.cpp, Line 452
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

23:07:36 #2 Text 0 File Isodoc.cpp, Line 6940
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

23:07:37 #3 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

23:07:37 #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 1969680 (0x001E0E10)

23:07:37 #5 Text 0 File Burncd.cpp, Line 3587
Turn on Disc-At-Once, using DVD media

23:08:43 #6 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

23:08:45 #7 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 2295103
Last address to be written: 1969823

23:08:45 #8 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO (enabled: CD)

23:08:45 #9 Text 0 File DlgWaitCD.cpp, Line 2882
Recorder: MATSHITA DVD-RAM UJ-861H, Media type: DVD+R
Disc Manufacturer ID: <SONY>, Media Type ID: <D21>, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 7

23:08:45 #10 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Disc not empty. Insert empty disc.
(Medium in drive: DVD+R. Medium required by compilation: DVD R/RW, DVD DL, DVD-RAM.)

23:08:45 #11 Text 0 File ThreadedTransferInterface.cpp, Line 744
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1969824 (1969824) = #1969824/437:44.24
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1969824 blocks [D: MATSHITA DVD-RAM UJ-861H]
--------------------------------------------------------------

23:08:45 #12 Text 0 File ThreadedTransferInterface.cpp, Line 946
Prepare [D: MATSHITA DVD-RAM UJ-861H] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4034199552, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1969824 | 0 | 0x00
1969824 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

23:08:45 #13 Text 0 File SCSIPTICommands.cpp, Line 242
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

23:08:45 #14 Text 0 File Burncd.cpp, Line 4320
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

23:08:45 #15 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

23:08:45 #16 Text 0 File Burncd.cpp, Line 4442
Cache writing successful.

23:08:45 #17 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

23:08:45 #18 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 4x (5,540 KB/s)

23:08:45 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

23:08:45 #20 Text 0 File Cdrdrv.cpp, Line 9966
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: SONY....
Media type ID: D21
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..783]:
00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................
01 00 38 38 00 20 61 24 - 0B 2E 23 10 04 1E 1D 01 ..88..a$..#.....
00 00 00 20 61 24 0B 2E - 23 10 04 1E 1D 01 00 00 ....a$..#.......
02 00 54 70 00 25 66 6A - 20 13 0C 0A 01 18 00 00 ..Tp.%fj........
00 00 00 36 61 6A 20 13 - 0C 0A 01 18 00 00 00 3A ...6aj.........:
03 00 54 DF 00 25 66 6A - 20 13 0C 0A 01 18 00 00 ..T..%fj........
00 00 00 60 5F 85 20 12 - 0A 0A 01 20 00 00 00 5A ...`_..........Z
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00

23:08:45 #21 SPTI -1066 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x0855e700: Len x648

23:08:45 #22 Text 0 File DVDPlusRW.cpp, Line 637
Start write address at LBA 0
DVD high compatibility mode: Yes

23:08:45 #23 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

23:09:02 #24 SPTI -1 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
CDB Data: 0x2A 00 00 00 05 E0 00 00 20 00 00 00
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x03
Sense Qual: 0x00
Sense Area: 0xF1 00 04 00 00 02 F0 0A 00 29 00 00 03
Buffer x193a0c00: Len x10000
0xB9 57 B7 BE 57 7F 70 D4 D4 76 FE 51 90 24 B2 A4
0x49 04 12 EB F2 E2 E1 25 5E CF 17 89 73 F1 56 B7
0xED E8 D9 C0 1E 24 2B 08 40 7B 01 94 17 AB 00 FD

23:09:02 #25 CDR -1 File Writer.cpp, Line 306
Unspecified Recorder Error
D: MATSHITA DVD-RAM UJ-861H

23:09:11 #26 Phase 127 File dlgbrnst.cpp, Line 1767
Generating DVD high compatibility borders

23:11:24 #27 Text 0 File DVDPlusRW.cpp, Line 904
EndDAO: Last written address 1504

23:11:24 #28 Phase 129 File dlgbrnst.cpp, Line 1767
Generating DVD borders completed successfully

23:11:24 #29 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0

23:11:24 #30 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 4x (5,540 KB/s)

23:11:24 #31 Text 0 File SCSIPTICommands.cpp, Line 289
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

23:11:28 #32 Text 0 File Cdrdrv.cpp, Line 11243
DriveLocker: UnLockVolume completed

23:11:28 #33 Text 0 File SCSIPTICommands.cpp, Line 452
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
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