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Monday 23.2.2026 / 12:53
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pdw_oo7
Newbie
_ 		26. June 2004 @ 09:33 _ Link to this message    Send private message to this user   
ok i have an HP printer connected to an HP computer with windows xp and whenever we try to print a document it just stays in the queue without printing...

we have checked connections, tried test printing, recalibrated, checked ink, but still nothing will print

we were having trouble reinstalling the printer and not even sure if that will help

once again any and all suggestions are greatly appreciated
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Praetor
Moderator
_ 		26. June 2004 @ 10:01 _ Link to this message    Send private message to this user   
1. Uninstall the printer from windows
2. If its a USB printer, boot up without the printer connected and then connect the printer and the Add Hardware thingy should pop up... try the Windows drivers first
3. If the Windows doesnt have the drivers, then use the HP drivers
4. Make sure you try to print a test page from the Control Panel - Printers thing before you run off and use Word or something like that.
5. Have a look over the advanced settings espeically regarding timeouts and spooling :)
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ASUS A8V Deluxe, A64-3500 @ 2.65
1GB KingMax PC3700
640GB [4x160GB, 7200, 8MB]
XFX 6800GT 256MB
Rules and Policies: http://forums.afterdawn.com/thread_view.cfm/2487
GrandpaBW
AfterDawn Addict
_ 		26. June 2004 @ 14:44 _ Link to this message    Send private message to this user   
PM JSRife. He has all the answers. :) j/k

Better to post this in the HP Forums. I frequent them, because I have 2 HP printers and an HP scanner.
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Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
Praetor
Moderator
_ 		26. June 2004 @ 15:20 _ Link to this message    Send private message to this user   
HP has forums????! I had no idea :)
[ + quote]
ASUS A8V Deluxe, A64-3500 @ 2.65
1GB KingMax PC3700
640GB [4x160GB, 7200, 8MB]
XFX 6800GT 256MB
Rules and Policies: http://forums.afterdawn.com/thread_view.cfm/2487
GrandpaBW
AfterDawn Addict
_ 		26. June 2004 @ 20:38 _ Link to this message    Send private message to this user   
lol Praetor. I figured that you would know, but for pdw, here is the link to the printer forum. http://forums1.itrc.hp.com/service/forums/bizsupport/categoryhome.do?categoryId=415&admit=716493758+1088310981982+28353475
[ + quote]
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
pdw_oo7
Newbie
_ 		29. June 2004 @ 14:52 _ Link to this message    Send private message to this user   
reinstalled hardware as praetor the moderaetor suggested and everything works fine now

thanks again kinfolk
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Praetor
Moderator
_ 		29. June 2004 @ 19:14 _ Link to this message    Send private message to this user   
Yay glad you got it working :)
[ + quote]
ASUS A8V Deluxe, A64-3500 @ 2.65
1GB KingMax PC3700
640GB [4x160GB, 7200, 8MB]
XFX 6800GT 256MB
Rules and Policies: http://forums.afterdawn.com/thread_view.cfm/2487
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