Originally posted by Lisboa67:

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This is what i have done to date:

Took TV Cable out

Gone into installation, factory default settings OK.

Turned off box.....then on straight away.

Connected TV cable back into box.

Then have auto searched ntl 7 already exist,exc&w Nothing, chorus 10 already exist, telewest 7 already exist.

Still nothing?

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Originally posted by Lisboa67:

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This is what i have done to date:

Took TV Cable out

Gone into installation, factory default settings OK.

Turned off box.....then on straight away.

Connected TV cable back into box.

Then have auto searched ntl 7 already exist,exc&w Nothing, chorus 10 already exist, telewest 7 already exist.

Still nothing?

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Originally posted by e45:

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Originally posted by Lisboa67:

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This is what i have done to date:

Took TV Cable out

Gone into installation, factory default settings OK.

Turned off box.....then on straight away.

Connected TV cable back into box.

Then have auto searched ntl 7 already exist,exc&w Nothing, chorus 10 already exist, telewest 7 already exist.

Still nothing?

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Tell me exactly what way you are doing a factory default on your box step by step, try taking the cable out again and doing a factory default turn box of at the back, then switch it back on again, this time dont put the cable back into the box and do a scan then, tell me what you get on your screen after you do that.

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Originally posted by Lisboa67:

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Originally posted by e45:

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Originally posted by Lisboa67:

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This is what i have done to date:

Took TV Cable out

Gone into installation, factory default settings OK.

Turned off box.....then on straight away.

Connected TV cable back into box.

Then have auto searched ntl 7 already exist,exc&w Nothing, chorus 10 already exist, telewest 7 already exist.

Still nothing?

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Tell me exactly what way you are doing a factory default on your box step by step, try taking the cable out again and doing a factory default turn box of at the back, then switch it back on again, this time dont put the cable back into the box and do a scan then, tell me what you get on your screen after you do that.

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Took Cable Out.

Went into Main Menu, Installation, password, scrolled down to 5th/last on page to Factory Default Settings.

Factory Default ok'd, page came up into EASY INSTALLATION page.

Turned box OFF at the back for 2 seconds, then turned back On.

Easy Installation Page came up, scrolled down to bottom to Automatic Search.

Autosearched NTL 7 'already exist' No channels came up on either of the 2 screeens tv or radio, message came up complete/exit, which i did, it then come back onto Easy Installation Page.

Went back to Automatic Search page, changed to exc&w 0 Nothing, then tried Chorus only 1 this time 'already exist'. then tried telewest 10 'already exist' exited all and easy installation page came up.

All this without the Virgin Cable in.

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Originally posted by Lisboa67:

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Hi e45, was giving up on anyone. Have been scanning on Network on the Channel Search Type.
Cable is still out btw.

Just tried it on ALL on Channel Search Type, and screens come on straight after tv/radio, no ID network that normally comes up (the box with 'already exist' no sign of this)

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Originally posted by e45:

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Originally posted by Lisboa67:

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Hi e45, was giving up on anyone. Have been scanning on Network on the Channel Search Type.
Cable is still out btw.

Just tried it on ALL on Channel Search Type, and screens come on straight after tv/radio, no ID network that normally comes up (the box with 'already exist' no sign of this)

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Ok try it again on network scan and no splitters on your cable direct from wall only

*** Last option flash the channel file to the other box *****

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Originally posted by Lisboa67:

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Right have swapped boxes over, the one working upstairs is working all ok downstairs.

The box that was not working downstairs, the same thing is happening upstairs, have just tried (upstairs) default settings, (without cable) same thing happening 'already exist'

Last option............give us a clue and a abc guide what to do?


ps I got 2 more of the same boxes for friends, one lives 200 yards away the other lives about 600 yards away, the one who lives closer to me, actually rung me yesterday to say his box was not working properly, at the time i told him mine was playing up as well, i said when i get time i would have a look on here to see if anyone else had the same problem, which i did. Thats when i was told my a fellow member 'do a default setting' which i did and have not resolved it since, as stated previously noticed last night the other box in my house was working back to normal with all sports back, but still having trouble with my other box. I rung my nearby pals to tell them my other box is all working all ok and theres should be all ok, but both of them have told me there's are not working and are missing all the 'better' channels? So can anyone through any light on this?

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Originally posted by e45:

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Originally posted by Lisboa67:

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Right have swapped boxes over, the one working upstairs is working all ok downstairs.

The box that was not working downstairs, the same thing is happening upstairs, have just tried (upstairs) default settings, (without cable) same thing happening 'already exist'

Last option............give us a clue and a abc guide what to do?


ps I got 2 more of the same boxes for friends, one lives 200 yards away the other lives about 600 yards away, the one who lives closer to me, actually rung me yesterday to say his box was not working properly, at the time i told him mine was playing up as well, i said when i get time i would have a look on here to see if anyone else had the same problem, which i did. Thats when i was told my a fellow member 'do a default setting' which i did and have not resolved it since, as stated previously noticed last night the other box in my house was working back to normal with all sports back, but still having trouble with my other box. I rung my nearby pals to tell them my other box is all working all ok and theres should be all ok, but both of them have told me there's are not working and are missing all the 'better' channels? So can anyone through any light on this?

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The biggest problem you are having is your signal is not strong enough, you dont say if you have a subbed box or not, presuming you dont i would nearly be 90% sure your signal has been reduced to your house if you only pay for BB, which means you are trying to run your BB and two boxes on a 25% reduced signal, this is why people keep losing there channels, the signal is not strong enough to hold the channels, as the box is scanning all the time for new Tp in the back ground.

Now to do a channel transfer first you will need a null modem cable.

Leave the working box connected to the tv so you can see what you are doing.

Next get the other box plug it into the power and switch off at the back.

connect the null modem cable to both boxes.

On the working box go to manu and look for channel data this is what you need to find in the menu.

Next press ok on the channel date and then switch the other box on at the back.

you will then see it transferring across to the other box, let the box finish and it might reboot.

This is only a temp fix if you have a shit signal on your line, as when it starts scanning again you will lose them again.

Now in the menu in the settings you can turn "OFF" the auto or scanning try that and see what happens.

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Originally posted by e45:

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Yes power serch mode as in my earlier post above and directions to find it.** post 487 **

If your m8 box works at your house and not at his could be one of two things, first he could possible be on a different Net Id or second one he has shit signal.

He could be border lined on Net Id which means your net id wont suit him.

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