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noideame
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11. October 2012 @ 14:05 _ Link to this message    Send private message to this user   
Originally posted by beaten:
Originally posted by beaten:
Originally posted by humbaw:
Just a wee update everyone im not 100% sure but I think kv is no more the last few days most channels have been off with message on screen say no or bad signal just tried doing a factory reset and only picked up ch 1 to 5 and just the hd chs.anyone else having the same problems???
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
Just checked.

BBC 1 - Signal 82, Quality 79
SS1 - Signal 82, Quality 0 (No or a bad signal)

The signal seems okay, but not the quality, does anyone understand why ?

Cheers Beaten
check your service status in my vm.... my area has had probs with tv last 2 days
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beaten
Junior Member
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11. October 2012 @ 14:09 _ Link to this message    Send private message to this user   
Originally posted by noideame:
Originally posted by beaten:
Originally posted by beaten:
Originally posted by humbaw:
Just a wee update everyone im not 100% sure but I think kv is no more the last few days most channels have been off with message on screen say no or bad signal just tried doing a factory reset and only picked up ch 1 to 5 and just the hd chs.anyone else having the same problems???
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
Just checked.

BBC 1 - Signal 82, Quality 79
SS1 - Signal 82, Quality 0 (No or a bad signal)

The signal seems okay, but not the quality, does anyone understand why ?

Cheers Beaten
check your service status in my vm.... my area has had probs with tv last 2 days
Cheers noideame,

the same here, the last 2 days.

when you say check your service status, sorry I don't know what you mean, please explain.
noideame
Member
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11. October 2012 @ 14:19 _ Link to this message    Send private message to this user   
Originally posted by beaten:
Originally posted by noideame:
Originally posted by beaten:
Originally posted by beaten:
Originally posted by humbaw:
Just a wee update everyone im not 100% sure but I think kv is no more the last few days most channels have been off with message on screen say no or bad signal just tried doing a factory reset and only picked up ch 1 to 5 and just the hd chs.anyone else having the same problems???
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
Just checked.

BBC 1 - Signal 82, Quality 79
SS1 - Signal 82, Quality 0 (No or a bad signal)

The signal seems okay, but not the quality, does anyone understand why ?

Cheers Beaten
check your service status in my vm.... my area has had probs with tv last 2 days
Cheers noideame,

the same here, the last 2 days.

when you say check your service status, sorry I don't know what you mean, please explain.

on vm homepage there is a tab that says my vm click it, when page loads on right hand side there is a few options click check service status, then you will be asked for verification eg: vm phone number or email or something, then when that loads you will get your tv,broadband and phone service staus for your area, if there is a prob click on it and it will tell you what is wrong and an estimated time of when it will be fixed.
beaten
Junior Member
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11. October 2012 @ 14:28 _ Link to this message    Send private message to this user   
Originally posted by noideame:
Originally posted by beaten:
Originally posted by noideame:
Originally posted by beaten:
Originally posted by beaten:
Originally posted by humbaw:
Just a wee update everyone im not 100% sure but I think kv is no more the last few days most channels have been off with message on screen say no or bad signal just tried doing a factory reset and only picked up ch 1 to 5 and just the hd chs.anyone else having the same problems???
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
Just checked.

BBC 1 - Signal 82, Quality 79
SS1 - Signal 82, Quality 0 (No or a bad signal)

The signal seems okay, but not the quality, does anyone understand why ?

Cheers Beaten
check your service status in my vm.... my area has had probs with tv last 2 days
Cheers noideame,

the same here, the last 2 days.

when you say check your service status, sorry I don't know what you mean, please explain.

on vm homepage there is a tab that says my vm click it, when page loads on right hand side there is a few options click check service status, then you will be asked for verification eg: vm phone number or email or something, then when that loads you will get your tv,broadband and phone service staus for your area, if there is a prob click on it and it will tell you what is wrong and an estimated time of when it will be fixed.
Cheers,

It says Good Service for all 3 (Broadband, TV and phone), it looks as if there must be some other reason ?

Thanks for your help.
Member

1 product review
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11. October 2012 @ 14:35 _ Link to this message    Send private message to this user   
Originally posted by beaten:
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
A bit glitchy here in Knowsley but not too bad.
noideame
Member
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11. October 2012 @ 14:41 _ Link to this message    Send private message to this user   
and just to add beaten, dont always go by the service status not always correct.
its been on and off for a while now losing channels and glitchy , some areas have it others dont.
beaten
Junior Member
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11. October 2012 @ 14:51 _ Link to this message    Send private message to this user   
Originally posted by 2dogsfighting71:
Originally posted by beaten:
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
A bit glitchy here in Knowsley but not too bad.

I know where you are from mate, h---, h--- 2dogsfighting.

YIP HEE, GOT ALL CHANNELS BACK, JUST DID A RE-SCAN, TO MY SURPRISE IT WORKED.

THANKS FOR YOUR HELP NOIDEAME AND 2DOGS.
AfterDawn Addict
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11. October 2012 @ 16:56 _ Link to this message    Send private message to this user   
net ids may have changed ,keep in mind folks.
Member

1 product review
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11. October 2012 @ 17:00 _ Link to this message    Send private message to this user   
Originally posted by beaten:
Originally posted by 2dogsfighting71:
Originally posted by beaten:
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
A bit glitchy here in Knowsley but not too bad.

I know where you are from mate, h---, h--- 2dogsfighting.

YIP HEE, GOT ALL CHANNELS BACK, JUST DID A RE-SCAN, TO MY SURPRISE IT WORKED.

THANKS FOR YOUR HELP NOIDEAME AND 2DOGS.
Ha ha, good detective work beaten.

You must be fron Anfield lol
beaten
Junior Member
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11. October 2012 @ 17:03 _ Link to this message    Send private message to this user   
Originally posted by 2dogsfighting71:
Originally posted by beaten:
Originally posted by 2dogsfighting71:
Originally posted by beaten:
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
A bit glitchy here in Knowsley but not too bad.

I know where you are from mate, h---, h--- 2dogsfighting.

YIP HEE, GOT ALL CHANNELS BACK, JUST DID A RE-SCAN, TO MY SURPRISE IT WORKED.

THANKS FOR YOUR HELP NOIDEAME AND 2DOGS.
Ha ha, good detective work beaten.

You must be fron Anfield lol

beaten
Junior Member
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11. October 2012 @ 17:10 _ Link to this message    Send private message to this user   
Originally posted by beaten:
Originally posted by 2dogsfighting71:
Originally posted by beaten:
Originally posted by 2dogsfighting71:
Originally posted by beaten:
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
A bit glitchy here in Knowsley but not too bad.

I know where you are from mate, h---, h--- 2dogsfighting.

YIP HEE, GOT ALL CHANNELS BACK, JUST DID A RE-SCAN, TO MY SURPRISE IT WORKED.

THANKS FOR YOUR HELP NOIDEAME AND 2DOGS.
Ha ha, good detective work beaten.

You must be fron Anfield lol

No, I from the other side of the park, the team that knows how to win (lol).
tongs007
Senior Member
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11. October 2012 @ 17:10 _ Link to this message    Send private message to this user   
Originally posted by beaten:
Originally posted by humbaw:
Just a wee update everyone im not 100% sure but I think kv is no more the last few days most channels have been off with message on screen say no or bad signal just tried doing a factory reset and only picked up ch 1 to 5 and just the hd chs.anyone else having the same problems???
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
can only be down to much traffic on their server? looks like you have everything covered unless you split the cable? upstairs to downstairs? dunno, looks flawless your end,<<<<<<<<<<<edit check virgin outage in your area

This message has been edited since posting. Last time this message was edited on 11. October 2012 @ 17:13

tongs007
Senior Member
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11. October 2012 @ 17:17 _ Link to this message    Send private message to this user   
Originally posted by tongs007:
Originally posted by beaten:
Originally posted by humbaw:
Just a wee update everyone im not 100% sure but I think kv is no more the last few days most channels have been off with message on screen say no or bad signal just tried doing a factory reset and only picked up ch 1 to 5 and just the hd chs.anyone else having the same problems???
I have got the same problem in Liverpool. I have phone, internet and basic tv with vm. I will check my signal levels.
can only be down to much traffic on their server? looks like you have everything covered unless you split the cable? upstairs to downstairs? dunno, looks flawless your end,<<<<<<<<<<<edit check virgin outage in your area
how many times to edit, you scousers have figured it out lol
AfterDawn Addict
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11. October 2012 @ 17:30 _ Link to this message    Send private message to this user   
have you tried another net id ?????? after a factory reset.
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1 product review
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11. October 2012 @ 17:40 _ Link to this message    Send private message to this user   
Originally posted by tongs007:
how many times to edit, you scousers have figured it out lol
Calm down la! lol

beaten; apologies for asuming you're a member of the dark side :)
Member
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12. October 2012 @ 13:19 _ Link to this message    Send private message to this user   
re scan much better now. :-)

A woman drove me to drink and I never even had the courtesy to thank her.
humbaw
Member
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13. October 2012 @ 10:19 _ Link to this message    Send private message to this user   
Hi all again another update just done a factory reset and there is now a new tp for my area all channels now working whoo hoo!!!! Keep up the good work kv 2 years I've had my box and still going strong:)
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13. October 2012 @ 12:37 _ Link to this message    Send private message to this user   
it is vm doing adjustment and was it not a new net id you got?a new tp is only channels m8
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1 product review
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13. October 2012 @ 13:10 _ Link to this message    Send private message to this user   
Originally posted by cactikid:
it is vm doing adjustment and was it not a new net id you got?a new tp is only channels m8
Cact- Is that why my vm box froze last night watching the England game?

I switched to the kv, then switched back to vm after the game and it was still frozen.

Turned it off/on and it sorted it.
noideame
Member
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20. October 2012 @ 05:46 _ Link to this message    Send private message to this user   
anybody got any ideas, my ss1 has been bad for nearly 3 weeks now, i have done rescan, i have deleted just ss1 and rescanned i have done the rescan from direct feed (no router or modem) and still the same. at my wits end now, and sundays my main day for footy and nearly always on ss1 :( i have phone basic tv and bb sub.
Newbie
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20. October 2012 @ 10:44 _ Link to this message    Send private message to this user   
Originally posted by noideame:
anybody got any ideas, my ss1 has been bad for nearly 3 weeks now, i have done rescan, i have deleted just ss1 and rescanned i have done the rescan from direct feed (no router or modem) and still the same. at my wits end now, and sundays my main day for footy and nearly always on ss1 :( i have phone basic tv and bb sub.
Have you tried factory reset, then software update, then a rescan i had the same issues last week and this seemed to do the trick!!
noideame
Member
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20. October 2012 @ 13:20 _ Link to this message    Send private message to this user   
Originally posted by perypants:
Originally posted by noideame:
anybody got any ideas, my ss1 has been bad for nearly 3 weeks now, i have done rescan, i have deleted just ss1 and rescanned i have done the rescan from direct feed (no router or modem) and still the same. at my wits end now, and sundays my main day for footy and nearly always on ss1 :( i have phone basic tv and bb sub.
Have you tried factory reset, then software update, then a rescan i had the same issues last week and this seemed to do the trick!!
software already updated and done all above. and its only ss1

This message has been edited since posting. Last time this message was edited on 20. October 2012 @ 13:20

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3 product reviews
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20. October 2012 @ 15:43 _ Link to this message    Send private message to this user   
Originally posted by noideame:

software already updated and done all above. and its only ss1
Where did you get your Net Id from that you are using ?
noideame
Member
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20. October 2012 @ 19:41 _ Link to this message    Send private message to this user   
Originally posted by e45:
Originally posted by noideame:

software already updated and done all above. and its only ss1
Where did you get your Net Id from that you are using ?
think you have just clicked my thick skull into gear e45 havn't used vm box for a while so will try new net id.
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AfterDawn Addict

3 product reviews
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21. October 2012 @ 08:40 _ Link to this message    Send private message to this user   
Originally posted by noideame:
Originally posted by e45:
Originally posted by noideame:

software already updated and done all above. and its only ss1
Where did you get your Net Id from that you are using ?
think you have just clicked my thick skull into gear e45 havn't used vm box for a while so will try new net id.
That is the only place you can get the correct Net Id for your box as its 100% fool proof, let us know if you get sorted.

This message has been edited since posting. Last time this message was edited on 21. October 2012 @ 08:40

 
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