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Saturday 21.2.2026 / 09:34
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Nero's DVD-VIDEO PLUG-IN
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biged0907
Suspended due to non-functional email address
_ 		5. October 2004 @ 07:06 _ Link to this message    Send private message to this user   
I have Nero Burning OEM updated to version 6.3.1.25
I bought this plug in on Nero's web page on 9-21-2004
I was given an order number and my credit card was
charged $26.34,so far nothing has happened,I've sent
two email's to sales@nero.com and got no response to
this problem. What am I doing wrong? what do I need to do? Many thanks! Ed
[ + quote]
ccampbell
Senior Member
_ 		5. October 2004 @ 09:56 _ Link to this message    Send private message to this user   
What bundle of Nero OEM did you have?

Were you not able to burn DVD-Video before?

If you had an OEM 2 or OEM 3 bundle, then you would have had this DVD-Video Plugin already.

Are you sure you gave the correct Email address? Many times we are provided incorrect email addresses and this prevents us from sending the customer the link.

You can send me an Email at techsupport4@nero.com and be sure to provide your Email address, make sure its accurate, and your order number. And I can check it out for you.

Regards,

Craig

Ahead Software
USA
[ + quote]
biged0907
Suspended due to non-functional email address
_ 		7. October 2004 @ 06:58 _ Link to this message    Send private message to this user   
I have received my magic number from sales@nero.com
and it works,good job Craig, thanks again. Ed
[ + quote]
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