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Problem with Nero 6.3.1.20 up to 6.3.1.25
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kenneth2k
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9. October 2004 @ 08:40 _ Link to this message    Send private message to this user   
Hi all. My DVD burner works fine with Nero 6.3.1.10, but it doesn't work with 6.3.1.20 up to 6.3.1.25, or even with Nero 6.6. When I clicked on the Burn button, the tray kept opening.

Can someone please help me fix it? Many thanks

This message has been edited since posting. Last time this message was edited on 9. October 2004 @ 08:42

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kenneth2k
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9. October 2004 @ 08:52 _ Link to this message    Send private message to this user   

This message has been edited since posting. Last time this message was edited on 9. October 2004 @ 08:56

Jeanc1
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9. October 2004 @ 15:24 _ Link to this message    Send private message to this user   
The tray opens to ask you to put a blank media in -that's is what your log shows too- did you try a different media ?

""(Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW.)""

This message has been edited since posting. Last time this message was edited on 9. October 2004 @ 15:25

kenneth2k
Newbie
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9. October 2004 @ 15:59 _ Link to this message    Send private message to this user   
Hi,
Yes, I tried with different blank discs. After I inserted the blank disc, I clicked on the "Write" button, the tray then opened and closed again. That's why it said the tray is empty. Thanks
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Jeanc1
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9. October 2004 @ 16:22 _ Link to this message    Send private message to this user   
Not quite sure why -- but when you burn -- try clicking the burn button with NO disk in the drive -- Nero will pop a message to insert one !

Put one in and let Nero find it -- it takes less then 30 secs and it starts burning normally ! without you having to close that box.

This message has been edited since posting. Last time this message was edited on 9. October 2004 @ 16:23

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