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Please Help! "Focus or Tracking Error"
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BigJMoney
Newbie
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19. October 2004 @ 11:47 _ Link to this message    Send private message to this user   
Hi,

I posted this in another thread, but I wanted to make a new thread to be sure it was seen, because I'm really frustrated.

I'm getting a "focus or tracking error" every time I try to burn a DVD.

I'm running an HP 2.5GHz Pentium 4 w/512 MB of RAM. My DVD-RW is an HP DVD Writer 200i. I'm using DVD Decrypter to decrypt, DVD Shrink to make the image files (vob, etc.) and Nero Xpress (Nero 6) to burn. I've tried two different types of discs - a Sony DVD+R and an HP DVD+R.

Every time, my disc gets about 25% done, and then crashes and gives me the error. I've tried everything. I turned the burn speed down, I updated the driver for the burner, I updated the firmware for the burner from HP's website (version 1.72). I even went so far as to reformat my hard drive, load only Nero, DVD Decryptor and DVD Shrink, and try it again. Still no luck. I tried burning directly from Shrink (i.e. burn to disk using their interface for Nero, instead of saving the image and using Nero separately). No dice.

The only one other thing that I can think of, is that when I reformat, since my HP has a hard drive partition, I don't get to pick and choose what I reistall, since it "resets" to factory settings. This means that I also have RecordNow software installed. However, I don't want to uninstall it, because they don't give you install discs for it with the computer, which means I'd have to do a full system recovery if I want it back.

So, any suggestions?
BigJMoney
Newbie
_
19. October 2004 @ 11:48 _ Link to this message    Send private message to this user   
Here is the error log, sorry it's so long...



Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
Nero version: 6.3.1.11 (Nero Express)
Recorder: <HP DVD Writer 200j> Version: 1.72 - HA 1 TA 0 - 6.3.1.11
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <SAMSUNG CD-ROM SC-148C >Version: B100 - HA 1 TA 1 - 6.3.1.11
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : SAMSUNG SV8004H atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 200j atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SAMSUNG CD-ROM SC-148C atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HP DVD Writer 200j E: CDRom3
SAMSUNG CD-ROM SC-148C F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 73400320 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 503MB (515564kB)
Free physical memory: 230MB (235752kB)
Memory in use : 54 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.10.2004
UDF/ISO compilation
12:33:13 AM #1 Phase 112 File dlgbrnst.cpp, Line 1836
DVD-Video files reallocation started

12:33:13 AM #2 Phase 114 File dlgbrnst.cpp, Line 1836
DVD-Video files reallocation completed (no file modified)

12:33:13 AM #3 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

12:33:13 AM #4 Phase 111 File dlgbrnst.cpp, Line 1836
DVD-Video files sorted

12:33:13 AM #5 Text 0 File Reader.cpp, Line 118
Reader running

12:33:13 AM #6 Text 0 File Writer.cpp, Line 124
Writer HP DVD Writer 200j running

12:33:13 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

12:33:13 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

12:33:13 AM #9 Text 0 File Burncd.cpp, Line 3196
Turn on Disc-at-once, using DVD media

12:33:13 AM #10 Text 0 File DlgWaitCD.cpp, Line 244
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1875695 (416:49.20, 3663MB)

12:33:13 AM #11 Text 0 File DlgWaitCD.cpp, Line 249
Write in overburning mode: FALSE

12:33:13 AM #12 Text 0 File DlgWaitCD.cpp, Line 2107
Recorder: HP DVD Writer 200j, Media type: DVD+R

12:33:13 AM #13 Text 0 File DlgWaitCD.cpp, Line 410
>>> Protocol of DlgWaitCD activities: <<<
=========================================

12:33:13 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1875696 (1875696) = #1875696/416:49.21
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1875696 blocks [HP DVD Writer 200j ]
--------------------------------------------------------------

12:33:13 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 982
Prepare recorder [HP DVD Writer 200j ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3841425408, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1875696 | lead-out | 1 | 0x00 | 0x41

12:33:13 AM #16 Phase 24 File dlgbrnst.cpp, Line 1836
Caching of files started

12:33:13 AM #17 Text 0 File Burncd.cpp, Line 4206
Cache writing successful.

12:33:13 AM #18 Phase 25 File dlgbrnst.cpp, Line 1836
Caching of files completed

12:33:13 AM #19 Phase 36 File dlgbrnst.cpp, Line 1836
Burn process started at 2.4x (3,312 KB/s)

12:33:14 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2345
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

12:33:14 AM #21 SCSI -1066 File Cdrdrv.cpp, Line 1187
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03616000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0C
0x00 0x00 0x00 0x00 0x24 0x00

12:33:14 AM #22 Text 0 File DVDR.cpp, Line 4312
Drive: HP DVD Writer 200j
Book Type request: DVD-ROM
Changing the book type was finish with error code: 0

12:33:14 AM #23 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 19:39,170 (1179170ms) -> OK

12:33:14 AM #24 Text 0 File DVDPlusRW.cpp, Line 618
Start write address at LBA 0
DVD high compatibility mode: Yes

12:39:45 AM #25 SCSI -1039 File Cdrdrv.cpp, Line 1441
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x09B60000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x06 0xDB 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x04 0x00 0x06 0xD9 0x80 0x0C
0x00 0x00 0x00 0x00 0x09 0x02

12:39:45 AM #26 CDR -1039 File Writer.cpp, Line 304
Focus or tracking error

12:39:45 AM #27 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

12:39:45 AM #28 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

12:39:48 AM #29 Phase 127 File dlgbrnst.cpp, Line 1836
Generating DVD high compatibility borders

12:42:05 AM #30 SCSI -1039 File Cdrdrv.cpp, Line 1187
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x04 0x00 0x00 0x00 0x00 0x0C
0x00 0x00 0x00 0x00 0x09 0x01

12:42:05 AM #31 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 0:00,000 (0ms) -> OK

12:42:05 AM #32 Phase 130 File dlgbrnst.cpp, Line 1836
Generating DVD borders aborted

12:42:05 AM #33 Text 0 File DVDR.cpp, Line 4312
Drive: HP DVD Writer 200j
Book Type request: DVD-ROM
Changing the book type was finish with error code: 0

12:42:05 AM #34 Text 0 File dlgbrnst.cpp, Line 1694
Set remaining time: 0:00,000 (0ms) -> OK

12:42:05 AM #35 Phase 39 File dlgbrnst.cpp, Line 1836
Burn process aborted


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.40a, size=16416 bytes, created 10/21/2002 12:02:00 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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