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Mobile Phone Tools Download
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cUNIT
Junior Member
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20. July 2005 @ 17:55 |
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1. Go to Control Panel-->System-->Hardware-->Device Manager.
2. Expand "Modems" and make sure that there are not any unusual modems under the expanded category. In other words, only ONE should be installed and it should be the modem that is in your computer, nothing else.
3. Download and Install MPT v3.11. DO NOT ATTEMPT TO INSTALL YOUR PHONE. When it asks to detect your phone, click cancel.
4. The default phone picture will come up. Now, go to Menu-->Setup-->Live Update. Follow the prompts to detect, download and install MPT v3.25b.
5. Do not launch MPT. Make sure the program is closed.
6. NOW, plug your phone into your computer via the mini-USB cable. Your computer should detect "New Hardware." Your computer will prompt you to install the software. It will ask you if you want the computer to search for you (Recommended) or it will ask you if you want to manually select the software from a list (Advanced). Make sure you go to the option that allows you to select from a list.
7. It will ask you to search your computer hard drive. You need to direct it to the driver that comes in the MPT v3.25b you just installed. Click BROWSE. The folder you are looking for is titled "W2K_XP_USB_Drivers". It will most likely be in "C:\Program Files\mobile PhoneTools\Inf".
8. Once you have directed the computer to search for the driver in "W2K_XP_USB_Drivers", click on INSTALL or NEXT to continue with the "search and installation" of the phone. It should say "Motorola USB Modem" as it is installing.
9. Allow the entire process to complete. Once it is done and you have clicked FINISH, unplug your phone from the USB cable and power it OFF.
10. Turn your phone back on and allow it to cycle to the main screen.
11. Plug your USB cable back into your phone and make sure it is connected to the computer. Your phone should start charging.
12. NOW, start MPT and and the program should automatically detect your phone and start the initiallizing. In a few seconds you should be up and running.
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kaybrat
Newbie
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21. July 2005 @ 09:42 |
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Hi cUNIT, thanks for the info! I removed MPT and reinstalled it to make sure I was back at the default phone. I get as far as step 4 and when I go to menu-setup, all it shows is General Setup in black, and three other greyed-out choices, none of which are live update. Any suggestions?
Thank you!
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kaybrat
Newbie
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21. July 2005 @ 09:43 |
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Hi cUNIT, thanks for the info! I removed MPT and reinstalled it to make sure I was back at the default phone. I get as far as step 4 and when I go to menu-setup, all it shows is General Setup in black, and three other greyed-out choices, none of which are live update. Any suggestions?
Thank you!
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cUNIT
Junior Member
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21. July 2005 @ 11:22 |
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You could go to General Setup-->Internet and make sure that your connection says LAN, or you have the appropriate information in the Dial-Up box. I believe the problem is that it cannot detect an internet connection, therefore, the update option is unavailable. Let me know if this works.
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kaybrat
Newbie
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21. July 2005 @ 14:26 |
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no luck. "LAN" was already selected. The dialup box is greyed out.
When I try to open the program now it takes a long time to load, and first a Devise Configuration Wizard comes up. Motorola USB motem is selected, then I hit next, and Motorola GSM is selected, and a list of phones, none of which are mine. After I cancel out of that the default phone comes up and says "initializing", and the only item available under setup in general setup.
Could there be a problem with the modem? I have downloaded the p2k driver and unzipped it, what do I do with it now?
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DU1tyme
Newbie
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21. July 2005 @ 17:55 |
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Question: I have a V600 and recently installed MPT on my Win XP. I updated to the latest version before doing anything else. I hooked up via USB and est. a verrified connection. I went to multimedia and tryed to extract my photos to my PC and an error message popped up and said I wasn't able to do so, I know I was connected because multimedia wont open if you are not. How can I load my phoyos to my pc?
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motodude
Suspended due to non-functional email address
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21. July 2005 @ 18:28 |
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kaybrat, In phone tools 3.23 click the menu button (top middle botton on phone) then goto Setup --> Live Update.
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cUNIT
Junior Member
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21. July 2005 @ 20:55 |
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DU1tyme,
Make sure you have the correct driver installed. There are times that you can have a driver installed and MPT seems to work, however the communication between the phone and more importantly, the transfer of information does not flow like it should and the phone denies the transfer. The correct driver 'decodes' the information, making it phone-worthy and the wronger driver decodes the information in a way that the phone cannot read it.
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kaybrat
Newbie
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22. July 2005 @ 05:38 |
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motodude, my problem is that I can't run a live update. I haven't been able to install 3.25 because I don't have a live update option on 3.11?
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Ochuts
Junior Member
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22. July 2005 @ 05:49 |
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Try downloading ver 3.23 from a couple posts above and see if that will give you the update option.
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omry
Newbie
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22. July 2005 @ 07:03 |
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i did everything like you said and my computer recognizes the "motorola USB modem" and even when i plug in the phone it makes that "usb connected" sound and tells me it's ready to use
but the MPT program can't connect to it!!!!!!!
what should i do?
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motodude
Suspended due to non-functional email address
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22. July 2005 @ 07:24 |
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kaybrat, 3.11h doesn't update properly thats why you need phone tools 3.23 and then run live update.
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kaybrat
Newbie
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22. July 2005 @ 07:52 |
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motodude:
Now don't I feel silly! I downloaded the version I found in the stickies. Can you point me in the right direction for version 3.23? Is this the program or an update? I'm confused...
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cUNIT
Junior Member
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22. July 2005 @ 08:06 |
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omry,
Check once again to ensure that the correct driver is installed. Go to My Computer and right click, then go to properties-->Hardware-->Device Manager and scroll to modems. It needs to say "Motorola USB Modem".
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sHOTTA
Newbie
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22. July 2005 @ 09:02 |
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I HAVE DONE EVERYTHING WITH MY PHONE (V710), I UPDATED THE MOBILE PHONE TOOLS TO THE LATEST VERSION THROUGH LIVE UPDATE, I HAVE USED THE SEEM EDIT ON IT, AND ENABLED BLUETOOTH AND FILE TRANSFER BETWEEN THE FLASH CARD AND THE PHONE, BUT I STILL CANNOT GET A RING TONE TO MY PHONE OFF MY COMPUTER, THE MOBILE PHONE TOOLS MMS DOESNT WORK CORRECTLY, IT ONLY HAS ONE OPTION OF SENDING MESSAGES, IT DOESNT HAVE THE MELODY STUDIO OR IMAGE STUDIO, I'VE BEEN TRYING THIS THING FOR DAYS NOW, COULD SOMEONE PLEASE ME, IM BEGINING TO BECOME SUPER FRUSTRATED!!!
v710
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kaybrat
Newbie
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22. July 2005 @ 13:42 |
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motodude:
Now that I'm at my home computer I realize that I have already downloaded 3.23. I just have no idea what to do with it now. I can't run a live update as the version I have downloaded right now won't let me.
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motodude
Suspended due to non-functional email address
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22. July 2005 @ 13:47 |
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kaybrat, uninstall phone tools 3.11h and then reinstall phone tools 3.23. After that run live update using my instructions above.
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Ochuts
Junior Member
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22. July 2005 @ 14:17 |
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Motodude, will that unlocker in your link work for ANY motorola cphone?
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kaybrat
Newbie
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22. July 2005 @ 15:48 |
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motodude,
Thanks so much for all of your help. I managed to get 3.23 installing, but at the end it told me that it wasn't compatible with my version of windows. I only have 98 (I know, very dated!). What is the minimum operating system for 3.23? Am I out of luck or am I doing something wrong?
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motodude
Suspended due to non-functional email address
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22. July 2005 @ 15:49 |
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only v80-v220-e380-c450-c550-c650
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kaybrat
Newbie
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22. July 2005 @ 16:24 |
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sorry - I meant what version of windows do you need for 3.23?
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motodude
Suspended due to non-functional email address
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22. July 2005 @ 16:27 |
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Windows 98,2000,XP
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motodude
Suspended due to non-functional email address
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22. July 2005 @ 16:30 |
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also windows me
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kaybrat
Newbie
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22. July 2005 @ 16:31 |
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any idea why it is telling me I can't run it on my version of windows? I have 98.
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motodude
Suspended due to non-functional email address
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22. July 2005 @ 16:33 |
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run windows update because I don't think you have usb support
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