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afterdawn.com > forums > dvd±r discussion > dvd±r for newbies > trouble installing new dvd burner
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Trouble installing new DVD burner
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scott6169
Junior Member
_ 		5. April 2005 @ 17:54 _ Link to this message    Send private message to this user   
I just bought a new dvd burner. I went through the steps to set it up and it will not respond at all. I checked the driver for the usb port and it says that the USB mass storage device has a problem. What can I do?
Please help
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scott6169
Junior Member
_ 		5. April 2005 @ 18:18 _ Link to this message    Send private message to this user   
Please someone help me I cannot figure this out for the life of me
I know i have a problem with the USB mass storage but cannot figure out what it is.

Please help!!!
I would really really appreciate it
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 18:25 _ Link to this message    Send private message to this user   
Did your burner come with drivers?

What operating system are you using?
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scott6169
Junior Member
_ 		5. April 2005 @ 18:30 _ Link to this message    Send private message to this user   
I am using Windows XP. It came with driver disk for win 98se edition but it said i should not have to do anything for xp.
It said it would automatically detect it and assign it a new drive letter.
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scott6169
Junior Member
_ 		5. April 2005 @ 18:32 _ Link to this message    Send private message to this user   
I also tried to update the new driver everyway. Should I maybe put the 98se disk in?
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 18:36 _ Link to this message    Send private message to this user   
OK try this.

- unplug your DVDRW
- go into device manager and uninstall your USB controllers
- restart your system and let windows install the drivers automatically
- Now go back into your device manager and make sure your controller is listed as "Enhanced USB controller"
- If not listed as enhanced or something close to that then you don't have USB 2.0 and will have a problem running your DVDRW.
- if your controllers are listed as enhanced then you should be good to go.
- Plug the power cord into your drive and then plug the drive into your USB port and let windows install it automatically.
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scott6169
Junior Member
_ 		5. April 2005 @ 18:47 _ Link to this message    Send private message to this user   
Ok I uninstalled all the controllers.
I checked when came back on and they all were there again the top one says USB 2.0 Enhanced Host controller. The burner still didn't respond when I plugged it in.
Just got the mass storage thing again.
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 18:52 _ Link to this message    Send private message to this user   
How many USB slots does your computer have? Try different slots.

What is the brand/make or your DVD writer?
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scott6169
Junior Member
_ 		5. April 2005 @ 18:55 _ Link to this message    Send private message to this user   
I have 2 slots. I tried both same thing.

I/O Magic 16x.
Do you think it is the burner?
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 18:59 _ Link to this message    Send private message to this user   
Disconnect your drive...

Install the win98se drivers
reboot
then plug drive in and see if that works
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 19:01 _ Link to this message    Send private message to this user   
Is this your drive?


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This message has been edited since posting. Last time this message was edited on 5. April 2005 @ 19:04
scott6169
Junior Member
_ 		5. April 2005 @ 19:03 _ Link to this message    Send private message to this user   
Yep that would be it.
Are these ok?
Honestly
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scott6169
Junior Member
_ 		5. April 2005 @ 19:05 _ Link to this message    Send private message to this user   
Will installing this mess up my computer?
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 19:07 _ Link to this message    Send private message to this user   
Yes these drives are very good external DVD writers.

What software do you have installed (DVD/CD writing type)?
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scott6169
Junior Member
_ 		5. April 2005 @ 19:11 _ Link to this message    Send private message to this user   
It came with Nero.
I heard to get a dvd decryptor is that what you mean?
I have a laptop with a cd burner in it that I am installing this on does that make a difference?
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 19:16 _ Link to this message    Send private message to this user   
No that shouldnt matter, but what software do you use with your CD burner. You may need to uninstall all of your CD/DVD type software and give it another go.

You can install the win98se driver and it shouldnt cause any problems, but make sure the drive is not connected when you load the drive.
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scott6169
Junior Member
_ 		5. April 2005 @ 19:20 _ Link to this message    Send private message to this user   
You mean like like Roxio cd maker or what?
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scott6169
Junior Member
_ 		5. April 2005 @ 19:30 _ Link to this message    Send private message to this user   
I really want to be able to burn cd's still too.
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bbmayo
AfterDawn Addict
_ 		5. April 2005 @ 19:37 _ Link to this message    Send private message to this user   
You can just reinstall it after you get your DVD burner working but your software may be conflicting with it right now.
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scott6169
Junior Member
_ 		5. April 2005 @ 19:43 _ Link to this message    Send private message to this user   
Ok I uninstalled it.
What about the dvd player....my drive is cdwr but not dvd wr.
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scott6169
Junior Member
_ 		5. April 2005 @ 20:27 _ Link to this message    Send private message to this user   
So no more suggestios then?
I tried finding a driver on driver guide and everything?
Anyone else have any suggestions?
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bbmayo
AfterDawn Addict
_ 		6. April 2005 @ 04:02 _ Link to this message    Send private message to this user   
Sorry had to go to bed last night.. ;-)

Do you have any other USB device you can plug into your USB slot just to be sure it is working properly?
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pulsar
AfterDawn Addict
_ 		6. April 2005 @ 10:00 _ Link to this message    Send private message to this user   
I have just noticed that you have double posted this question. Unless you wish to incur the wrath of the mods, I suggest that you don't do it again.
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