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Process keeps failing with Nero
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Eperaza
Junior Member
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6. June 2005 @ 13:16 _ Link to this message    Send private message to this user   
Hello all,
normally I post in the xbox section, but now this has started to happen with normal dvd backups. I've tried a few times to back up my copy of LORT: Third age, keep getting a burn process failed error with that. I figured it was just an issue with backing the game up, so I didn't worry about it. Today I tried backing up a DVD, and I got the same message, Burn Process Failed at 8x. I'm using DVDShrink to back up the image and Nero to burn it to my DVD. Here's the log:
1A25-0006-7130-1352-4239-7903

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:21:30 PM
Nero API version: 6.6.0.6
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Recorder: <PLEXTOR DVDR PX-712A> Version: 1.05 - HA 1 TA 0 - 6.6.0.6
Adapter driver: <atapi> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 5T060H6 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC NR-7800A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PLEXTOR DVDR PX-712A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY DVD-ROM DDU1613 atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
_NEC NR-7800A G: CDRom0
PLEXTOR DVDR PX-712A E: CDRom1
SONY DVD-ROM DDU1613 F: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523340kB)
Free physical memory: 248MB (254420kB)
Memory in use : 51 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

6.6.2005
NeroAPI
2:51:50 PM #1 Phase 112 File APIProgress.cpp, Line 276
DVD-Video files reallocation started

2:51:50 PM #2 Phase 114 File APIProgress.cpp, Line 276
DVD-Video files reallocation completed (no file modified)

2:51:50 PM #3 Phase 111 File APIProgress.cpp, Line 276
DVD-Video files sorted

2:51:51 PM #4 Text 0 File Reader.cpp, Line 127
Reader running

2:51:51 PM #5 Text 0 File Writer.cpp, Line 122
Writer PLEXTOR DVDR PX-712A running

2:51:51 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

2:51:51 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

2:51:51 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

2:51:51 PM #9 Text 0 File Burncd.cpp, Line 3155
Turn on Disc-At-Once, using DVD media

2:51:51 PM #10 Text 0 File DlgWaitCD.cpp, Line 257
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286127 (508:01.52, 4465MB)

2:51:51 PM #11 Text 0 File DlgWaitCD.cpp, Line 269
Write in overburning mode: NO

2:51:51 PM #12 Text 0 File DlgWaitCD.cpp, Line 2311
Recorder: PLEXTOR DVDR PX-712A, Media type: DVD+R

2:51:51 PM #13 Text 0 File DlgWaitCD.cpp, Line 431
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:51:51 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 829
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [PLEXTOR DVDR PX-712A]
--------------------------------------------------------------

2:51:51 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1042
Prepare recorder [PLEXTOR DVDR PX-712A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286128 | lead-out | 1 | 0x41 | 0x00

2:51:52 PM #16 Phase 24 File APIProgress.cpp, Line 276
Caching of files started

2:51:52 PM #17 Text 0 File Burncd.cpp, Line 4042
Cache writing successful.

2:51:52 PM #18 Phase 25 File APIProgress.cpp, Line 276
Caching of files completed

2:51:52 PM #19 Phase 36 File APIProgress.cpp, Line 276
Burn process started at 8x (11,080 KB/s)

2:51:52 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2604
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:51:52 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1178
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0CC86A00
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

2:51:52 PM #22 Text 0 File DVDR.cpp, Line 5153
Drive: PLEXTOR DVDR PX-712A
Book Type request [PX]: DVD-ROM
Changing the Book Type was finished successfully, return code 0

2:51:52 PM #23 CDR -1211 File DVDR.cpp, Line 4796
Book Type set to: DVD-ROM

2:51:52 PM #24 Text 0 File DVDPlusRW.cpp, Line 615
Start write address at LBA 0
DVD high compatibility mode: Yes

2:51:56 PM #25 Text 0 File Cdrdrv.cpp, Line 1284
14:51:56.555 - PLEXTOR DVDR PX-712A\H1 T0 : Queue again later

2:53:01 PM #26 SCSI -1093 File Cdrdrv.cpp, Line 1432
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x00D70000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x11 0x40 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x03 0x00 0x00 0x04 0xC0 0x0A
0x00 0x00 0x00 0x00 0x02 0x00

2:53:01 PM #27 CDR -1093 File Writer.cpp, Line 311
No seek complete

2:53:01 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

2:53:01 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

2:53:06 PM #30 Phase 127 File APIProgress.cpp, Line 276
Generating DVD high compatibility borders

2:54:27 PM #31 Phase 129 File APIProgress.cpp, Line 276
Generating DVD borders completed successfully

2:54:27 PM #32 Text 0 File DVDR.cpp, Line 5153
Drive: PLEXTOR DVDR PX-712A
Book Type request [PX]: DVD+R
Changing the Book Type was finished successfully, return code 0

2:54:27 PM #33 Phase 38 File APIProgress.cpp, Line 276
Burn process failed at 8x (11,080 KB/s)

2:54:27 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

2:54:27 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 6:28:13 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Any ideas on what I can do to fix this issue?
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ccampbell
Senior Member
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6. June 2005 @ 13:53 _ Link to this message    Send private message to this user   
Have you tried a slower write speed, or different brand of media? THe error messages you are getting in this log file is indicating the recorder is having trouble with the media.

Do you have the latest firmware for your recorder?

Regards,

Craig
Nero Inc
USA
AfterDawn Addict
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6. June 2005 @ 14:42 _ Link to this message    Send private message to this user   
@Eperaza

Please edit out your serial number, the one beginning 1A, someone could steal it :~)


This message has been edited since posting. Last time this message was edited on 6. June 2005 @ 14:43

squizzle
AfterDawn Addict
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6. June 2005 @ 15:49 _ Link to this message    Send private message to this user   
Craig, I've been wondering, if my Nero log shows up with all 0's in the disc ID section, that doesn't necessarily mean the media is faulty right?? Because I get this all the time but have never had a failed burn yet.

Convert PAL to NTSC or NTSC to PAL------>http://forums.afterdawn.com/thread_view.cfm/167922
ScubaPete's guides------>http://www.dvdplusvideo.com/tutorial007.html
Bbmayo's guides------>http://home.comcast.net/~bbmayo/index.html

My ever-growing movie collection------>http://www.intervocative.com/dvdcollection.aspx/squizzle
AfterDawn Addict
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6. June 2005 @ 16:56 _ Link to this message    Send private message to this user   
I, also, would like to know the answer to squizzle's question because mine shows the 0's in the log and all my burns are fine :~)


ccampbell
Senior Member
_
9. June 2005 @ 12:27 _ Link to this message    Send private message to this user   
This is just useful information that the Media MFG's place on the disc, that helps them to track where the disc was made. Some Media MFGs may not put any data there, or your Recorder could have troulbe reading the information. But it will not affect the actual write operation any.

Our software will clearly indicate when there is an error or trouble reading media. :-)

Regards,

Craig
Nero Inc
USA
AfterDawn Addict
_
9. June 2005 @ 12:33 _ Link to this message    Send private message to this user   
Thanks, Craig for the answer. I have had Nero for years and would not be without the program it has always served me well. Have a good one :~)


Moderator
_
9. June 2005 @ 12:50 _ Link to this message    Send private message to this user   
@Eperaza -
Quote:
1A25-************
- remove your serial number - edit the post and chop it out
Quote:
Recorder: <PLEXTOR DVDR PX-712A> Version: 1.05
- latest should be 1.07
Quote:
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286127 (508:01.52, 4465MB)
- this means the edge of the disc is 4482MB and this particular burn is trying to write 4465MB to the edge of the disc. Change DVD Shrink's target size to 4300MB like this -



- this makes sure DVD Shrink limits all movies to 4300MB, therefore not writing to the very edge of a disc. I've always done this and still do it on top quality media as you're hardly sacrificing any space -
Quote:
Burn process started at 8x (11,080 KB/s)
- slow it down to say 4x, remember the logfile hasn't even mentioned a media brand yet
Quote:
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
- burner doesn't like the media (whatever the media is)
Quote:
No seek complete
- ouch that can't be good


Download dvdinfopro (free) run a media info check and post the result here

ps you could post your own pictures - i do this the same way, but i copy/pasted this from one of the moderators' posts -

Step 1: push ctrl + PrintScreen (above the insert button)

Step 2: Open paint .. click start -> programs -> accessories -> paint

Step 3: push ctrl + v

Step 4: crop your image. I crop what I want to show -> cut it -> open new -> paste it. Crop only what you want to keep

Step 5: save as jpeg

Step 6: Host the jpeg here: http://imageshack.us/




Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
squizzle
AfterDawn Addict
_
9. June 2005 @ 16:51 _ Link to this message    Send private message to this user   
thanks for the info Craig, I was kinda worried about that data.

Convert PAL to NTSC or NTSC to PAL------>http://forums.afterdawn.com/thread_view.cfm/167922
ScubaPete's guides------>http://www.dvdplusvideo.com/tutorial007.html
Bbmayo's guides------>http://home.comcast.net/~bbmayo/index.html

My ever-growing movie collection------>http://www.intervocative.com/dvdcollection.aspx/squizzle
Moderator
_
9. June 2005 @ 22:26 _ Link to this message    Send private message to this user   
the section with you 0's you guys mentioned is like this paste from my log -
Quote:
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
- ALL my burns show this, and it's fine. Some ppl do mistakenly post that this section (on it's own) means there's a media problem. Can't remember who i was telling this about the other night.. hmmm... my memory





Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
Senior Member
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10. June 2005 @ 06:13 _ Link to this message    Send private message to this user   
Hi ccampbell,

Since you are here, I have a little off topic question.

I currently have 512Mb of ram.
In the Nero logs, it says I am currently using 81% of memory.
I have lot's of little programs running in the background.

Will adding an other 512Mb or even a 1 Gb or ram HELP when you burn ?
I noticed memory goes down when you burn, it reads ahead and stores it in memory ?

Is this read buffer limited, so adding memory will not help ?

Or the read ahead is unlimited so adding more ram will definitly help.

I burn all my DVD at 2x, adding more ram will help me burn faster ? (On Taiyo Yuden or real good quality media).

It would be nice to get this answer from Nero directly ! :)

Thanks...

VSO Software Golden Membership Proud Owner / VSO Software Beta Tester

Moderator
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10. June 2005 @ 06:24 _ Link to this message    Send private message to this user   
@cougar_ii, until Craig answers, my 5pence -

as i stated above, and on all Nero posts where i see lack of memory, virtual memory is still virtual memory. If you run low on RAM during a burn or any other operation, swapping will occur, ie hard disc churn. It's just the same on the Unix servers at work - run out of RAM and the hard disc(s) churn starts, and performance nosedives badly..
I was running with 512MB under XP and it's (XP) a bit of a memory hog, especially under burning (the read ahead buffers would empty sometimes if i went near the computer or background apps got excited). I found it just wasn't worth waiting around for the machine to respond to most things with 512MB; popped in another 512 and wow what a difference.

Another way of looking at it is, for example, if a newbie has to close down taskbar apps, virus checker, firewall software, etc, never mind background services, just to do burns, you just know they won't remember to get them running again afterwards; i know i kept forgetting, so i thought why am i struggling by on 512mb..



Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***

This message has been edited since posting. Last time this message was edited on 10. June 2005 @ 06:51

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ccampbell
Senior Member
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10. June 2005 @ 13:23 _ Link to this message    Send private message to this user   
Hi Cougar_ii,

Creaky is right.

As far as Nero itself is concerned, 512MB of RAMM is normally more than enough. But very few people will dedicate all their system resources to our Nero software. Most will have other programs running in the background.

You really need to be aware of what your system is doing, and what its needs are. Some can get by with 512MB of RAMM, others need to beef up the RAMM.

On Average, our software will use 65% to 80% of your Memory during a write process, and if it ever goes over 80%, you may need to increase your RAMM, or see what other programs are on your system that are taking up the RAMM.

Regards,

Craig
Nero Inc
USA
Related links
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