error on BenQ Support Site

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error on BenQ Support Site

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Appa

Member

15. October 2005 @ 12:07

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I always use this site to do checking on BenQ support :
http://www.benq.us/ServicesAndSupport

Now I get this error: "The system has attempted to use an undefined value, which usually indicates a programming error, either in your code or some sytem code.

i don't know what is going on and would appreciate suggestions.
The error indicates, Mozilla as the browser in the text of the message that follows this error.

i look forward and would appreciate all comments,
Respectfully,

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creaky

Moderator

15. October 2005 @ 12:17

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that page is simply unavailable at the moment, maybe there's a problem with it or it's being redesigned or something.

edit- just tried http://www.benq.us on it's own, then clicked on the 'service & support tab', which then pointed to http://www.benq.us/serviceandsupport - so do that and update your bookmark to the site...as it looks like the 's' in 'services' has been dropped out of the link..

have requested the thread be teleported to a relevant forum for you

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This message has been edited since posting. Last time this message was edited on 15. October 2005 @ 13:58

Appa

Member

15. October 2005 @ 13:42

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Thx for the reply, I went to the US link that you provided and got the original error that I reported: The system has attempted to use an undefined value, which usually indicates a programming error, either in your code or some system code."

Then when I click on your second link for "ServiceAndSupport", I get the following error: "This page cannot be found".

I gather then that this site is under change or is it something within my notebook??
A relative Noob, so please pardon the query.
Respectful regards,

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creaky

Moderator

15. October 2005 @ 13:56

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looks like they're working on the site pages, probably renaming the pages out of the way whilst they're updating the site maybe...

for now maybe just go to the main link ie http://www.benq.us and navigate from there, or maybe just use http://www.benq.com which leads to http://www.benq.com/service/SerSup.htm, and from there you get the different countries, ie http://www.benq.us etc; maybe try the UK one or whatever for now..

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Appa

Member

16. October 2005 @ 14:18

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Thx Creaky your recommendations are always heeded. I will be doing a post in another forum and hope that you take a look at it as you may have some suggestions.
Respectful Regards

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creaky

Moderator

16. October 2005 @ 23:25

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aww thanks, you're quite welcome.. i shall keep my beady eyes peeled :)

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