help please? Copy freezes on playback

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help please? Copy freezes on playback

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nitram2

Newbie

3. December 2005 @ 13:33

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I was wondering if anyone can please assist with this conundrum. It appears that I am having a playback issue with DVD-r disks that have been burned with Nero. I am using Nero version 6.3.1.20 and have had very few problems with it to date.

However, it is now appearing that when usin RITEK media (dvd-r 8x printable) that a playback issue is happening.

I am using shrink and anydvd in front of Nero. When I burn the disk there is no indication of a burn error - and the burn completes properly - at any speed from 2x to 8x. I am using a plextor PX-712A burner which has performed flawlwssly with other media.

As I said earlier, the burn goes well and completes with no apparent problem. When playback happens however, the movie hangs up on or about the 6th or 7th or 8th chapter on the disk. It doesn't matter which player I use (I have 3 of them), it hangs up.

I have checked the approved media list for the drive (and the players) and the Ritek media I am using is supposed to be approved.

I have tried dvdclone as well and still the same situation on playback.

Has anyone experienced this issue before? Can anyone give any suggestions on how to resolve this issue? I still have a good number of disks to use and I would rather not continue to burn coasters with them.

Thanks for your help

Nitram

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LOCOENG

Moderator

1 product review

3. December 2005 @ 13:35

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Post your log and we'll see what we can do.

[ + quote]

nitram2

Newbie

3. December 2005 @ 13:46

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Thanks for offering to assist. Can you explain how I can get the log? When the Shrink/Nero process is finished I don't see the information box offering me the ability to same the log as I do when I use Nero by itself to burn disks. If you can point me to the omethod df capturing the log I will copy it and post it.

Thanks, Nitram

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nitram2

Newbie

3. December 2005 @ 14:06

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Here is the log....

====== *** Nero-Burning Rom, History File *** ======

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
Nero API version: 6.3.1.20
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Recorder: <PLEXTOR DVDR PX-712A> Version: 1.03 - HA 1 TA 1 - 6.3.1.20
Adapter driver: <nvatabus> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ?

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1200JB-00DUA3 75.1 ultra Port 0 ID 0 DMA: Off
DiskPeripheral : WDC WD1200JB-32EVA0 15.0 ultra Port 0 ID 1 DMA: Off
DiskPeripheral : WDC WD1200JB-00GVA0 08.0 ultra Port 0 ID 2 DMA: Off
DiskPeripheral : WDC WD1200JB-00FUA0 15.0 ultra Port 0 ID 3 DMA: Off
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 1 DMA: Off
DiskPeripheral : WDC WD1200JD-00GBB0 nvatabus Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8163 I: CDRom0
PLEXTOR DVDR PX-712A J: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048044kB)
Free physical memory: 553MB (566468kB)
Memory in use : 45 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

3.12.2005
NeroAPI
4:59:33 PM #1 Phase 112 File APIProgress.cpp, Line 273
DVD-Video files reallocation started

4:59:33 PM #2 Phase 114 File APIProgress.cpp, Line 273
DVD-Video files reallocation completed (no file modified)

4:59:33 PM #3 Phase 111 File APIProgress.cpp, Line 273
DVD-Video files sorted

4:59:33 PM #4 Text 0 File Reader.cpp, Line 126
Reader running

4:59:33 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 817
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

4:59:33 PM #6 Text 0 File Writer.cpp, Line 124
Writer PLEXTOR DVDR PX-712A running

4:59:33 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

4:59:33 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

4:59:33 PM #9 Text 0 File Burncd.cpp, Line 3173
Turn on Disc-At-Once, using DVD media

4:59:33 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286111 (508:01.36, 4465MB)

4:59:33 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO

4:59:33 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: PLEXTOR DVDR PX-712A, Media type: DVD-R
Disc Manufacturer: RITEKG - 05
Disc Application Code: 64, Disc Physical Code: 193

4:59:33 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

4:59:33 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [PLEXTOR DVDR PX-712A ]
--------------------------------------------------------------

4:59:33 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [PLEXTOR DVDR PX-712A ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2286112 | lead-out | 1 | 0x00 | 0x41

4:59:33 PM #16 Phase 24 File APIProgress.cpp, Line 273
Caching of files started

4:59:33 PM #17 Text 0 File Burncd.cpp, Line 4183
Cache writing successful.

4:59:33 PM #18 Phase 25 File APIProgress.cpp, Line 273
Caching of files completed

4:59:33 PM #19 Phase 36 File APIProgress.cpp, Line 273
Burn process started at 2x (2,770 KB/s)

4:59:33 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

4:59:33 PM #21 Text 0 File DVDR.cpp, Line 1942
Recording mode: Sequential Recording Mode

4:59:33 PM #22 Text 0 File Mmc.cpp, Line 20531
Set BUFE: BURN-Proof -> ON

4:59:33 PM #23 Text 0 File DVDR.cpp, Line 2083
Start write address at LBA 0
DVD high compatibility mode: Yes

4:59:33 PM #24 Text 0 File Cdrdrv.cpp, Line 8128
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 30 01 02 04 06 00 00 - 00 08 00 00 00 00 00 00 .0..............
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

4:59:35 PM #25 Text 0 File Cdrdrv.cpp, Line 1294
16:59:35.796 - PLEXTOR DVDR PX-712A\H1 T1 : Queue again later

5:00:15 PM #26 Text 0 File Cdrdrv.cpp, Line 1294
17:00:15.796 - PLEXTOR DVDR PX-712A\H1 T1 : Queue again later

5:28:28 PM #27 Text 0 File WriterStatus.cpp, Line 115
<PLEXTOR DVDR PX-712A > start writing Lead-Out at LBA 2286112 (22E220h), lenght 0 blocks

5:28:28 PM #28 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

5:28:28 PM #29 Text 0 File DVDR.cpp, Line 2325
EndDAO: Last written address was 2286111

5:29:15 PM #30 Phase 37 File APIProgress.cpp, Line 273
Burn process completed successfully at 2x (2,770 KB/s)

5:29:16 PM #31 Text 0 File AudioCompilationImpl.cpp, Line 828
DRM: DRM burn session terminated.

5:29:16 PM #32 Text 0 File AudioCompilationImpl.cpp, Line 857
DRM: Closing entire DRM handling. Bye.

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 3:39:56 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

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This message has been edited since posting. Last time this message was edited on 3. December 2005 @ 14:38

LOCOENG

Moderator

1 product review

3. December 2005 @ 14:27

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Bingo...

First off, remove your serial #, it is at the top of your log and begins with 1A23. We don't want anyone stealing it now do we.

Now for the first problem, two things here are ancient.

Quote:
Recorder: <PLEXTOR DVDR PX-712A> Version: 1.03 - HA 1 TA 1 - 6.3.1.20

Update Nero...current version is 6.6.0.18
Your firmware is about four updates behind as well, current version for your drive is 1.07 and can be found here: http://forum.rpc1.org/dl_firmware.php?category=4&manufactor=38

This well also probably fix this

Quote:
Bus Type : default (0) -> ATAPI, detected: ?

, because Nero is not recognizing your drive.

Quote:
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : PLEXTOR DVDR PX-712A nvatabus Port 1 ID 1 DMA: Off

DMA should be on for all drives.

Quote:
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286111 (508:01.36, 4465MB)

Set your target size to 4300, you are attempting to burn too close to the edge of the disc.

I see you are using Ritek discs which are generally considered pretty good. The above are all the big problems I see and correcting them will more than likely get you burning again in two shakes of a lambs tail. I almost forgot...don't burn at more than half the rated speed of your media.

[ + quote]

nitram2

Newbie

3. December 2005 @ 14:41

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Thanks Locoeng, I will give your suggestions a try and let you know what happens.

Nitram

[ + quote]

LOCOENG

Moderator

1 product review

3. December 2005 @ 15:15

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No problem...let us know how it turns out.

[ + quote]

nitram2

Newbie

10. December 2005 @ 04:59

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hello Locoeng.

Thanks again for your suggestions previously. I tried all of your suggestions and here are the results:
- I updated my firmware for the Plextor 712A burner to v1.07;
- I updated my version of Nero to 6.6.0.18;
- I reinstalled DVD Shrink;
- I checked my DMA settings;
- I ensured that I burned at 2 or 4 speed:

After trying to backup my movies again on Ritek DVD (G 05 media), I am still getting the same results. The messaging coming back when the burn is finished indicates that the burn was successful and there are no errors on the disc.

However I have inspected the resulting disc more closely and it appears that there are "lines" or "spaces" on the burned side of the disc. These "lines" appear darker in colour; it is as if the burner either skipped when burning or overwrote some areas again.

I don't know how to explain it any other way.

At any rate, the resulitng disc will not play and if I attempt to burn from it I get a CRC error message.

Also, when checking the DMA setting on my computer, I find that DMA IS set properly, although when I look at the Nero log, it shows that it is not. Can't figure out why it is like that.

Additionally, the 'Bus Type' statement has not changed either.

I have not changed the target size yet as this setting works well with all other media.

When I use Taiyo Uden media, there are no problems at all - clean burns and smooth playback on all players - standalone and pc.

I have also checked the most recent media listing from Plextor for my drive and have discovered an inconsistency - my owners guide for the burner does not list Ritek media as approved for the drive, but on Plextor's web site, it shows it on the list but does not have a 'recommended' comment on the listing.

Anyway, those are the results of your suggested ammendments. I appreciate your thoughts and pointers. Do you have any other suggestions? I would be happy to hear them.

[ + quote]

LOCOENG

Moderator

1 product review

10. December 2005 @ 08:59

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Quote:
When I use Taiyo Uden media, there are no problems at all - clean burns and smooth playback on all players - standalone and pc.

LOL, I would just use the cream of the crop then....I've read a thread or two recently about a few bad batches of Riteks. Maybe you just got a bum splindle, but at least all of your progs and hardware are now current.

Try uninstalling your drivers in Device Manager for your optical drive and then restart your PC. XP should automatically detect the appropriate drivers and reinstall them for you. This may take care of your DMA issues.

Good luck with those TY's.

[ + quote]

LOCOENG

Moderator

1 product review

10. December 2005 @ 09:07

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Here's a handy little DMA restoration guide for you, I had to check myself a little.

http://home.comcast.net/~bbmayo/checking%20DMA.pdf

[ + quote]

nitram2

Newbie

10. December 2005 @ 10:23

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Hello Locoeng,

Thanks for your note.

LOL, I have come to that conclusion as well. I have no problem using the TY's but would have liked to possibly save some $$$ on media by using the Riteks.

Thanks too, for the DMA guide. I will read that through and see what can be done on that front. I have noticed also on my friend's computer (also using Windows media edition) this his Nero log shows that the drives are not recognized and the DMA is shown off as well.

Strange for sure...

Thanks again for your assistance, it is much appreciated...

Nitram

[ + quote]

LOCOENG

Moderator

1 product review

10. December 2005 @ 16:10

Link to this message

No prob let us know how it turns out.

[ + quote]

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