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How do I diagnose burner problem?
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mriyat
Newbie
_ 		9. December 2005 @ 04:46 _ Link to this message    Send private message to this user   
PC P4 2.4G 768M Ram Win XP Pro SP2
Driver: NEC 2510a Firmware 1.8
Apps: Nero 7 and DVD Santa
Media: Verbatim DVD-R 8X Certified

Was having problems burning movies to dvd earlier in the week using fairly low grade media. I bought the media stated and updated firmware to 1.8.

When I now try to burn a dvd, the dvd freezes on the later chapters as before. 100% failure rate (5/5) using different movies. If I look at the dvd itself, it doesn't seem to have been burnt to the outer edge and thre seems to different darkness of rings at the edge of the burnt section. I have burnt dvds in the past and never seen anything like this.

Has my dvd drive developed a fault, or is there a method for diagnosing where the fault may lie?

Any help or suggestions would be appreceited.
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LOCOENG
Moderator

1 product review
_ 		9. December 2005 @ 05:26 _ Link to this message    Send private message to this user   
Post your latest log file created with Nero, and we'll see whats in there.
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mriyat
Newbie
_ 		9. December 2005 @ 05:36 _ Link to this message    Send private message to this user   
Forgive my ignorance, but where would I find the log file?
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mriyat
Newbie
_ 		9. December 2005 @ 05:43 _ Link to this message    Send private message to this user   
I did find the history file - I copied the last burn history as follows:

====== *** Nero Burning ROM, History File *** ======


serial number removed

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

NT-SPTI used
Nero Version: 7.0.0.0
Recorder: <_NEC DVD_RW ND-2510A> Version: 2.16 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <_NEC DVD_RW ND-2510A >Version: 2.16 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600JB-00GVA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-2510A atapi Port 0 ID 1 DMA: On
DiskPeripheral : WDC WD200EB-11BHF0 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
_NEC DVD_RW ND-2510A E: CDRom0
=======================

AutoRun : 0
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 767MB (785908kB)
Free physical memory: 275MB (281656kB)
Memory in use : 64
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.12.2005
UDF/ISO compilation
19:05:08 #1 Phase 112 File dlgbrnst.cpp, Line 1724
DVD-Video files reallocation started

19:05:08 #2 Phase 114 File dlgbrnst.cpp, Line 1724
DVD-Video files reallocation completed (no file modified)

19:05:08 #3 Text 0 File Isodoc.cpp, Line 6410
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

19:05:08 #4 Phase 111 File dlgbrnst.cpp, Line 1724
DVD-Video files sorted

19:05:08 #5 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory

19:05:08 #6 Text 0 File Reader.cpp, Line 124
Reader running

19:05:08 #7 Text 0 File Writer.cpp, Line 113
Writer E: _NEC DVD_RW ND-2510A running

19:05:08 #8 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)

19:05:08 #9 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)

19:05:09 #10 Text 0 File Burncd.cpp, Line 3301
Turn on Disc-At-Once, using DVD media

19:05:09 #11 Text 0 File DlgWaitCD.cpp, Line 277
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2219327 (493:11.02, 4334MB)

19:05:09 #12 Text 0 File DlgWaitCD.cpp, Line 289
Write in overburning mode: NO (enabled: CD)

19:05:09 #13 Text 0 File DlgWaitCD.cpp, Line 2568
Recorder: _NEC DVD_RW ND-2510A, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193

19:05:09 #14 Text 0 File DlgWaitCD.cpp, Line 456
>>> Protocol of DlgWaitCD activities: <<<
=========================================

19:05:09 #15 Text 0 File ThreadedTransferInterface.cpp, Line 846
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2219328 (2219328) = #2219328/493:11.3
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2219328 blocks [E: _NEC DVD_RW ND-2510A]
--------------------------------------------------------------

19:05:09 #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058
Prepare recorder [E: _NEC DVD_RW ND-2510A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4545183744, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2219328 | lead-out | 1 | 0x41 | 0x00

19:05:09 #17 Text 0 File SCSIPassThrough.cpp, Line 34
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

19:05:09 #18 Phase 24 File dlgbrnst.cpp, Line 1724
Caching of files started

19:05:09 #19 Text 0 File Burncd.cpp, Line 4129
Cache writing successful.

19:05:09 #20 Phase 25 File dlgbrnst.cpp, Line 1724
Caching of files completed

19:05:09 #21 Phase 36 File dlgbrnst.cpp, Line 1724
Burn process started at 8x (11,080 KB/s)

19:05:09 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2669
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

19:05:09 #23 Text 0 File DVDR.cpp, Line 2469
Recording mode: Sequential Recording Mode

19:05:09 #24 Text 0 File MMC.cpp, Line 21541
Set BUFE: Buffer underrun protection -> ON

19:05:09 #25 Text 0 File DVDR.cpp, Line 2624
Start write address at LBA 0
DVD high compatibility mode: Yes

19:05:09 #26 Text 0 File Cdrdrv.cpp, Line 8385
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ..þ...ÿ.........
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

19:05:15 #27 Text 0 File Cdrdrv.cpp, Line 1195
19:05:15.218 - E: _NEC DVD_RW ND-2510A : Queue again later

19:14:57 #28 Text 0 File WriterStatus.cpp, Line 116
<E: _NEC DVD_RW ND-2510A> start writing Lead-Out at LBA 2219328 (21DD40h), length 0 blocks

19:14:57 #29 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

19:14:57 #30 Text 0 File DVDR.cpp, Line 2866
EndDAO: Last written address was 2219327

19:15:18 #31 Phase 37 File dlgbrnst.cpp, Line 1724
Burn process completed successfully at 8x (11,080 KB/s)


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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This message has been edited since posting. Last time this message was edited on 9. December 2005 @ 14:43
arniebear
AfterDawn Addict
_ 		9. December 2005 @ 05:48 _ Link to this message    Send private message to this user   
Is this the firmware update you used 2.18

http://support.necsam.com/optical/downloads//FlashFirmware/

Also did you check and make sure your burner was not an OEM drive with proprietary firmware

http://forum.rpc1.org/dl_firmware.php?category=4&manufactor=23

Look for your log in the My Computer, Program Files, Nero, and the somwhere in the Core Files for Nero. You will see the Nero History file. Or do a search for Nero History on you comp. Nero 7 is different from Nero 6 in its placement of the file.
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mriyat
Newbie
_ 		9. December 2005 @ 06:00 _ Link to this message    Send private message to this user   
I did install the drive my self a couple of years ago - bought it online - I'm assuming that it it is not OEM.
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9mmruger1
AfterDawn Addict
_ 		9. December 2005 @ 06:11 _ Link to this message    Send private message to this user   
According to the log, the current version of firmware on your burner is 2.16

I should be 2.18 like arniebear shows. Use his link and flash your drive.
Quote:
19:05:09 #21 Phase 36 File dlgbrnst.cpp, Line 1724
Burn process started at 8x (11,080 KB/s
Slow down the burn to 4x.


[ + quote]


For great guides:
http://home.comcast.net/~bbmayo/index.html
PCDAD
Suspended due to non-functional email address
_ 		9. December 2005 @ 06:47 _ Link to this message    Send private message to this user   
Hey speaking of firmware the current on my liteon is KSOA and i used DVDD to search for firmware updates and it took me to a site called the firmware page and that there is an update "KSOB" for my drive,but when i went to liteonit.com i could only find the KSOA update?? Anyone know anything about that other site and would it badd to use that version update??? My drive is Lite-On SOHW-1693S
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framit
Suspended due to non-functional email address
_ 		9. December 2005 @ 07:18 _ Link to this message    Send private message to this user   
I have the LiteOn 1693 drive flashed with KSOB and it works fine, more media compatabilty thats the major difference. I got it from that site you mentioned, but I have seen it on LiteOn's site as well.
You should be OK if you decide to update your firmware.
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framit

Asus A8V dlx AMD Athlon 64x2 4600
2gb Corsair Ram
Canopus ACEDVio Capture Card
WD80gb + WD120gb + Sata WD250gb
LiteOn SOHW1693S BenQ 1640
PCDAD
Suspended due to non-functional email address
_ 		9. December 2005 @ 07:44 _ Link to this message    Send private message to this user   
ok
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arniebear
AfterDawn Addict
_ 		9. December 2005 @ 14:37 _ Link to this message    Send private message to this user   
@PCDAD

Here is the site for Lite-on firmware

http://www.liteonit.com/ODD/English/e_downloads/e_firmware_dvd%20...
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creaky
Moderator
_ 		9. December 2005 @ 14:44 _ Link to this message    Send private message to this user   
@mriyat -

i snuck in and edited out your serial number :)
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Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
PCDAD
Suspended due to non-functional email address
_ 		9. December 2005 @ 15:28 _ Link to this message    Send private message to this user   
Thanks guys,updated and riding smooth
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henryting
Member
_ 		9. December 2005 @ 18:42 _ Link to this message    Send private message to this user   
mriyat
Nero 7 is still having bugs in it. Switch back to Nero 6 ver 6.0.6.18 is still the best choice until Mr. Shrink has improvise on his "masterpiece Nero 7".
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afterdawn.com > forums > dvd±r discussion > dvd±r for newbies > how do i diagnose burner problem?
 

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