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dosent detect dvd burner
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wolf8874
Suspended due to non-functional email address
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2. January 2006 @ 09:02 |
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i recently got a cd/ dvd burner combo for x-mas, but when i try to burn a dvd it only says cd burner on the "which drive to write to?" im looking right at the box, it says cd-r dvd-r writer dombo, its a benQ pls help!
yo.
i pwn.
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laddyboy
AfterDawn Addict
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2. January 2006 @ 09:49 |
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Which model number is it: BenQ1620, BenQ 1640?
What software are you using?
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AfterDawn Addict
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2. January 2006 @ 10:04 |
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Which burn program are you using? You should be able to select the drive from there.
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wolf8874
Suspended due to non-functional email address
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2. January 2006 @ 10:08 |
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well, i use Nero and deep burner
i dont know the model #
(i typed wrong, i ment i was looking at the box earlier)
i can select the drive but it says the drive is a cd writer not a dvd
yo.
i pwn.
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laddyboy
AfterDawn Addict
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2. January 2006 @ 10:13 |
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Wolf, I wonder where this drive came from if the model number isn't on the box or on the drive itself. Download DVD Identifier from the site in my signature below and post the text exactly as you find it in the "Drive Selection and Drive Write Capabilities" box when you run the program. If we don't know what hardware we're dealing with, it's difficult to determine the problem or even if it's a DVD burner.
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wolf8874
Suspended due to non-functional email address
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2. January 2006 @ 10:26 |
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well, it said on the box and the papers that came with it that it was a dvd and cd burner but i hav no idea how to use dvd identifier
---EDIT---: i went to my computer and clicked properties and it says this:
BENQ CDRW 5232x | dvd/cd-rom drives
yo.
i pwn.
This message has been edited since posting. Last time this message was edited on 2. January 2006 @ 10:29
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laddyboy
AfterDawn Addict
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2. January 2006 @ 10:41 |
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Wolf, that's not a DVD burner. It's only a CD burner.
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wolf8874
Suspended due to non-functional email address
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2. January 2006 @ 10:42 |
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it said, straight on the box, ill find it and type ity if i hav to that its a dvd and cd burner
yo.
i pwn.
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laddyboy
AfterDawn Addict
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2. January 2006 @ 10:54 |
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I don't know, Wolf, I'm just going by the model number you provided and that model number is a CD burner only. It could be someone put something in the wrong box.
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wolf8874
Suspended due to non-functional email address
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2. January 2006 @ 13:14 |
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if so, can i get a refund?
yo.
i pwn.
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laddyboy
AfterDawn Addict
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2. January 2006 @ 13:30 |
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If you want a DVD burner, return it since it isn't one and get what you want.
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AfterDawn Addict
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2. January 2006 @ 14:42 |
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Hope that you haven't had it too long though. They might get picky. DVD-RW's are not expensive though, unless you go with a Plextor 716a which is top of the line.
Many good ones can be had for under $50.00. I just go a NEC 3550a for $46.00 shipped to my door. Installed it and it works great.
Cheers.
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wolf8874
Suspended due to non-functional email address
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2. January 2006 @ 16:04 |
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yo.
i pwn.
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laddyboy
AfterDawn Addict
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2. January 2006 @ 16:15 |
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It reads DVD-ROMs and CDs, but only burns DVDs. It is what is termed a combo drive. You need a DVD burner preferably a dual format DVD Burner. At the less costly level, I would recommend a BenQ1640, a NEC 3550, or a Liteon 1693. At the upper end of the price range is the Plextor. Buy from Newegg if you can. You may be able to work out an exchange with Dealtime though which may be to your advantage. Tell them you though you were purchasing a DVD burner. They may or may not be sympathetic.
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