please help burning problem

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please help burning problem

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bjornpeet

Newbie

21. January 2006 @ 00:46

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Hi,

I have a TOSHIBA CD/DVD writer (SD-R5372).
When I burn a cd I get the error below.
I tried updating the firmware of the writer, and got the latest version of NEro as well(6.6.0.18).
When I tried burning after the updates he completed but still gave an eroor in the end (the same sort of error; could not perform fixation ,...) but the cd was actually ok.
The second time I tried burning it didn't work again, with the same errors.

In the device manager I see, besides my Toshiba, 3 generic DVD-ROM SCSI CDRom Devices. Don't know what that means.

I don't really know what to do anymore.

Please help, thank you very much.

error:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 27/10/2004 1:35:32
Nero Version: 6.6.0.18
Internal Version: 6, 6, 0, 18e
(Nero Express)
Recorder: <TOSHIBA CD/DVDW SD-R5372>Version: TU56 - HA 1 TA 1 - 6.6.0.18
Adapter driver: <nvatabus> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TOSHIBA DVD-ROM SD-M1912>Version: TM01 - HA 1 TA 0 - 6.6.0.18
Adapter driver: <nvatabus> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : TOSHIBA DVD-ROM SD-M1912 nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : TOSHIBA CD/DVDW SD-R5372 nvatabus Port 1 ID 1 DMA: Off
DiskPeripheral : Maxtor 6B300S0 nvatabus Port 2 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 1 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 2 DMA: Off

=== CDRom-Device-Map ===
TOSHIBA DVD-ROM SD-M1912 E: CDRom0
TOSHIBA CD/DVDW SD-R5372 F: CDRom6
Generic DVD-ROM L: CDRom2
Generic DVD-ROM M: CDRom3
Generic DVD-ROM N: CDRom4
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048048kB)
Free physical memory: 583MB (597656kB)
Memory in use : 42 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.1.2006
CD-ROM (ISO)
19:21:25 #1 Text 0 File Isodoc.cpp, Line 6359
Iso document burn settings
------------------------------------------
Determine maximum speed : TRUE
Simulate : TRUE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

19:21:25 #2 Text 0 File Burncd.cpp, Line 2948
TOSHIBA CD/DVDW SD-R5372
Buffer underrun protection activated

19:21:25 #3 Text 0 File Reader.cpp, Line 127
Reader running

19:21:25 #4 Text 0 File Writer.cpp, Line 122
Writer TOSHIBA CD/DVDW SD-R5372 running

19:21:25 #5 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

19:21:25 #6 Text 0 File Burncd.cpp, Line 3233
Turn on Track-At-Once, using CD-R/RW media

19:21:25 #7 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 263140 ( 58:30.40)

19:21:25 #8 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

19:21:25 #9 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: TOSHIBA CD/DVDW SD-R5372;
CDR code: 00 97 24 16; OSJ entry from: SONY Corporation
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 18 10 (LI 97:24.16), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

19:21:25 #10 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

19:21:25 #11 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 263141 (263141) = #263141/58:28.41
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 263139 blocks [TOSHIBA CD/DVDW SD-R5372]
--------------------------------------------------------------

19:21:25 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [TOSHIBA CD/DVDW SD-R5372] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 539219968, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
263141 | lead-out | 1 | 0x41 | 0x00

19:21:25 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1119
Removed 2 run-out blocks from end of track 1. Length: 263141 -> 263139.

19:21:25 #14 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

19:21:27 #15 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

19:21:27 #16 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

19:21:27 #17 Phase 28 File dlgbrnst.cpp, Line 1832
Speed measurement started

19:21:27 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

19:21:43 #19 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

19:21:43 #20 Phase 29 File dlgbrnst.cpp, Line 1781
Speed measurement completed: 264.4x (39.670 KB/s)

19:21:43 #21 Phase 32 File dlgbrnst.cpp, Line 1832
Simulation started at 16x (2.400 KB/s)

19:21:43 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

19:21:43 #23 Text 0 File Mmc.cpp, Line 21774
Set BUFE: Buffer underrun protection -> ON

19:25:40 #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

19:25:43 #25 Phase 33 File dlgbrnst.cpp, Line 1832
Simulation completed successfully at 16x (2.400 KB/s)

19:25:44 #26 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 16x (2.400 KB/s)

19:25:44 #27 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

19:25:44 #28 Text 0 File Mmc.cpp, Line 21774
Set BUFE: Buffer underrun protection -> ON

19:44:22 #29 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

19:44:25 #30 Text 0 File Mmc.cpp, Line 16452
<TOSHIBA CD/DVDW SD-R5372> start Close Session

19:48:05 #31 SCSI -1135 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 1, TA 1, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x0C 0x00

19:48:05 #32 CDR -1135 File ThreadedTransferInterface.cpp, Line 1294
Write error

19:48:05 #33 TRANSFER -19 File ThreadedTransferInterface.cpp, Line 1294
Could not perform Fixation

19:48:05 #34 Text 0 File Mmc.cpp, Line 16452
<TOSHIBA CD/DVDW SD-R5372> start Close Session

19:48:05 #35 SCSI -1046 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 1, TA 1, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x5B 0x01 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x30 0x05

19:48:05 #36 CDR -1046 File ThreadedTransferInterface.cpp, Line 1294
Illegal disc

19:48:05 #37 TRANSFER -19 File ThreadedTransferInterface.cpp, Line 1294
Could not perform Fixation

19:48:05 #38 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 16x (2.400 KB/s)

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 26/01/2005 2:03:00 (Prassi/Veritas driver for win 2K)
File 'Drivers\nvatabus.sys': Ver=5.10.2600.0479 built by: WinDDK, size=87936 bytes, created 8/12/2004 0:15:54 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[ + quote]

johnl123

Senior Member

21. January 2006 @ 02:21

Link to this message

The first thing you should do is enable DMA for all the devices shown below.

=== Scsi-Device-Map ===
CdRomPeripheral : TOSHIBA DVD-ROM SD-M1912 nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : TOSHIBA CD/DVDW SD-R5372 nvatabus Port 1 ID 1 DMA: Off
DiskPeripheral : Maxtor 6B300S0 nvatabus Port 2 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 1 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 2 DMA: Off

Here's a guide that will show you how:
http://www.onthegosoft.com/dma_setting_nt.htm

Question, do you really have 3 additional DVD-ROM drives installed?

CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 1 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 2 DMA: Off

If not, uninstall the IDE channel that the device is connected to:
To do that, open Device Manager as follows. Right-click on My Computer, select Properties, click on the Hardware tag, click on the Device Manager button, click on the plus sign to the left of IDE ATA/ATAPI Controller, right-click on IDE Channel, click on Uninstall.

Reboot to make the changes active and permanent.

After booting Windows will automatically reinstall the IDE channel and the DVD (or CD) drive. This Plug-n-Play process can take a little while, so give it a minute after the boot process finishes.

log reads:
19:48:05 #32 CDR -1135 File ThreadedTransferInterface.cpp, Line 1294
Write error

19:48:05 #33 TRANSFER -19 File ThreadedTransferInterface.cpp, Line 1294
Could not perform Fixation

It looks like the drive is having a problem trying to write to the media you're using (just doesn't like it), try a different brand like Sony.

[ + quote]

This message has been edited since posting. Last time this message was edited on 21. January 2006 @ 03:01

bjornpeet

Newbie

21. January 2006 @ 02:29

Link to this message

Thank you already.
I'll have a look at the DMA-thing.
I used Sony already.

I'll post back when I tried enabling DMA.

Cheers.

[ + quote]

bjornpeet

Newbie

21. January 2006 @ 03:18

Link to this message

Hi there,

I don't seem to be able to change this DMA.

In the device manager I have 3 IDE ATA/ATAPI controllers. In the 3rd one (NVIDIA nForce4 Parallel ATA Controller) I see a tab Primary channel. There my dvd-rom is mentioned as master drive and the writer as slave drive.

There an option "Let BIOS select transfer mode" is checked.
There is a drop down list for transfer mode. It is set to "Ultra DMA 2 - Ultra33".

I can change that when I uncheck that option about the BIOS.

What do I do? Change something in the BIOS(what do I change there?) or uncheck the option and select somthing else from the drop-down. Other options there are: Ultra DMA 1, Ultra DMA 0, Mulit-Word DMA 0, 1 and 2 and PIO mode.

Any ideas?

Thanks.

[ + quote]

bjornpeet

Newbie

21. January 2006 @ 03:34

Link to this message

Something I just noticed when trying a DVD. He says he can only write to CD-R/RW disks.

What does this have to do with it, how is that possible? Any ideas?

This is really getting beyond me.

[ + quote]

johnl123

Senior Member

21. January 2006 @ 04:50

Link to this message

Quote:
"Something I just noticed when trying a DVD. He says he can only write to CD-R/RW disks"

That's not right....
TOSHIBA CD/DVDW SD-R5372 F: CDRom6 : this drive is a CD as well as a DVD burner, and should be able to write to DVD disks. It's capable of an Ultra DMA speed of 33.3MB/s

I looked at the toshiba website, the firmware they list for this drive is TU55, I suggest using this version...

get it here:
http://sdd.toshiba.com/main.aspx?Path=818200000022000000010000659...

you can look at the specs for it here..
http://sdd.toshiba.com/main.aspx?Path=818200000007000000010000659...

As far as DMA:
If you can, enable DMA support in the BIOS, then save changes and reboot.

Just to make sure, uncheck the option to let the bios decide and select ultra dma 2, set the devices for highest DMA mode available, reboot, check again to make sure DMA has been enabled for the devices.

If you're still having problems with enabling DMA, then uninstall both primary and secondary channels, reboot, The OS will reinstall them after a reboot, go back and set them both for DMA mode as described, reboot again an recheck.

Also you state that you have a "NVIDIA nForce4 Parallel ATA Controller", you might want to update the chipset drivers for this controller as it could solve the DMA issue if the above procedure does not, just click on the link to go to the Nvidia site, start by choosing: Platform/nforce Drivers, then select the driver that matches what you have, select the OS, get the download and update (just follow the directions)

http://www.nvidia.com/content/drivers/drivers.asp

[ + quote]

This message has been edited since posting. Last time this message was edited on 21. January 2006 @ 05:20

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