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afterdawn.com > forums > dvd±r discussion > dvd±r for newbies > hp740i will not recognize blank or original dvd's.
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HP740i will not recognize blank OR original DVD's.
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Posted Message
RammHawks
Newbie
_ 		23. January 2006 @ 16:39 _ Link to this message    Send private message to this user   
Hello, all. First, let me apologize if this has been asked previously, I used 'search' and didn't seem to come up with anything. OK...last week I bought a new HP 740i dvd writer to replace my old Samsung, which would only burn data files to DVD+RW...no movie files, just data, and only to +RW. I've installed the HP writer as the master drive, my Samsung DVD-ROM being the slave. The HP drive will read cd-r's like normal, and will burn a cd-r with no problems whatsever. When I try to use a DVD, nothing happens...regardless of whether it's an original DVD or a blank. Since my old burner acted the same way near the end of it's life, I figured that it must be Windows related. I completely wiped my hard drive and started from scratch. First, Nero told me that I had a problem with the ASPI drivers, so I updated those using forceASPI. After I updated the ASPI, I inserted a blank Memorex DVD+R, and after about 3 minutes, the pc indicated that there was blank media...awesome! The problem is, it's only recognized the disc about 2 times out of the 15 times I've tried, and it has not recognized the original DVD once (The Office UK version). This actually leads me to believe that I'm on the right track, with the ASPI drivers, because it's at least starting to recognize media.

Sorry this is so long winded, guys. I completely wasted my weekend in front of the computer trying everything I can think of. I don't think the drive is messed up, because my old Samsung acted the same way. Thanks in advance for any help that you guys can offer. Here is the info that Nero infotool gives (and a blank DVD is in the writer as I ran this test) :

Nero InfoTool 3.02

Drive Information
------------------
Drive : HP DVD Writer 740b
Type : DVD±R/RW DL Recorder
Firmware Version : FF24
Buffer Size : 2 MB
Date : 05-07-15
Serial Number : 4827<>;$
Vendor Specific : 05/07/15
Drive Letter : D:\
Location : 1:0
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (D:\)
-------------------
Type : - no disc inserted -


Drive Information
------------------
Drive : SAMSUNG DVD-ROM SD-616T
Type : DVD-ROM Drive
Firmware Version : F300
Buffer Size : 512 KB
Date : ?
Serial Number
Vendor Specific : TGM
Drive Letter : E:\
Location : 1:1
Mechanism : Tray
Read Speed : 48 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : No
Read DVD+RW : No
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : n/a

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (E:\)
-------------------
Type : DVD Video
Capacity : 7.48 GB
Layers : 2
Version : 1
Disc Size : 12 cm
Video Format : NTSC 16:9 (Mpeg 2, 720x480)
Region(s) : 1
Play Time : 29 minutes (00:29:16)

File System : ISO9660, UDF
Title : THE_OFFICE_SERIES_2
Date : 17 February 2004
Publisher : n/a
Application : n/a


Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: WDC WD800AB-00CBA1
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: HP DVD Writer 740b
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: SAMSUNG DVD-ROM SD-616T
Type : CD-Rom Drive
DMA : On
Autorun : On


Software Information
--------------------
Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 6, 0, 16
Company : Ahead Software AG
Version Check : Ok

Description : Nero StartSmart
Version : 2, 0, 0, 26
Company : Ahead Software AG

Description : NeroVision
Version : 3,1,0,16
Company : Nero AG

Description : Cover Designer
Version : 2, 3, 0, 46
Company : Nero AG

Description : Nero BackItUp Application
Version : 1, 2, 0, 54
Company : Ahead Software AG

Description : PowerDVD
Version : 4.00.1404
Company : CyberLink Corp.


Hardware Information
--------------------
CPU : AMD Athlon XP 1666 MHz
Bus Speed : 133 MHz
Motherboard : xxxxxxx
System : eMachines, L7VMM2
BIOS : Phoenix 6.00 PG
Memory : 256 MB (60ns)
Sound : Avance AC97 Audio
Video : S3 Graphics ProSavageDDR

Driver Information
------------------
Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a

Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2078
Company : Microsoft Corporation

Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a

Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a

Driver : aic78xx
Description : n/a
Version : n/a
Company : n/a

Driver : ALCXWDM
Description : Avance AC'97 Audio Driver (WDM)
Version : 5.10.3910
Company : Avance Logic, Inc.

Driver : AliIde
Description : n/a
Version : n/a
Company : n/a

Driver : AmdK7
Description : Processor Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : amsint
Description : n/a
Version : n/a
Company : n/a

Driver : asc
Description : n/a
Version : n/a
Company : n/a

Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a

Driver : asc3550
Description : n/a
Version : n/a
Company : n/a

Driver : Aspi32
Description : ASPI for WIN32 Kernel Driver
Version : 4.60 (1021)
Company : Adaptec

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : basic2
Description : n/a
Version : n/a
Company : n/a

Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Changer
Description : n/a
Version : n/a
Company : n/a

Driver : CmdIde
Description : n/a
Version : n/a
Company : n/a

Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a

Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a

Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : dvd43llh
Description : dvd43llh.sys
Version : 3.5.000
Company : RIF

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FileDisk
Description : FileDisk Virtual Disk Driver
Version : 2.0
Company : iolo technologies, LLC (based on original work by Bo Brantén)

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : GEARAspiWDM
Description : CDRom Class Filter Driver
Version : 2.0.4.3
Company : GEAR Software Inc.

Driver : Gpc
Description : n/a
Version : n/a
Company : n/a

Driver : hpn
Description : n/a
Version : n/a
Company : n/a

Driver : hpt3xx
Description : n/a
Version : n/a
Company : n/a

Driver : HSFHWBS2
Description : HSF_HWB2 WDM driver
Version : 5.03.03.00
Company : Conexant Systems

Driver : HSF_DP
Description : HSF_DP driver
Version : 5.03.03.00
Company : Conexant Systems

Driver : hsf_msft
Description : WinACHSF driver
Version : 3.05.12.06
Company : Conexant

Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2525 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a

Driver : i2omp
Description : n/a
Version : n/a
Company : n/a

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ini910u
Description : n/a
Version : n/a
Company : n/a

Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a

Driver : ip6fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a

Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Kl1
Description : Kaspersky Anti-Hacker Only Driver
Version : 5.0.390.0
Company : Kaspersky Lab

Driver : Klif
Description : spuper-ptor
Version : 6.12.10.147
Company : Kaspersky Labs

Driver : Klmc
Description : Kaspersky Anti-Virus Mail Checker Proxy
Version : 5.0.390.1
Company : Kaspersky Lab

Driver : Klpf
Description : klpf
Version : 2, 0, 0, 13
Company : KL

Driver : Klpid
Description : klpid
Version : 2, 0, 0, 12
Company : KL

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a

Driver : mdmxsdk
Description : Diagnostic Interface DRIVER
Version : 101.001
Company : Conexant

Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a

Driver : PCIIde
Description : n/a
Version : n/a
Company : n/a

Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Pcouffin
Description : Patin-Couffin low level access layer for CD devices
Version : 1.35
Company : VSO Software

Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a

Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : PDRELI
Description : n/a
Version : n/a
Company : n/a

Driver : PDRFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : perc2
Description : n/a
Version : n/a
Company : n/a

Driver : perc2hib
Description : n/a
Version : n/a
Company : n/a

Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a

Driver : Processor
Description : n/a
Version : n/a
Company : n/a

Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.

Driver : ql1080
Description : n/a
Version : n/a
Company : n/a

Driver : Ql10wnt
Description : n/a
Version : n/a
Company : n/a

Driver : ql12160
Description : n/a
Version : n/a
Company : n/a

Driver : ql1240
Description : n/a
Version : n/a
Company : n/a

Driver : ql1280
Description : n/a
Version : n/a
Company : n/a

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2541 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Rksample
Description : n/a
Version : n/a
Company : n/a

Driver : rtl8139
Description : Realtek RTL8139 NDIS 5.0 Driver
Version : 5.398.613.2003 built by: WinDDK
Company : Realtek Semiconductor Corporation

Driver : S3Psddr
Description : n/a
Version : n/a
Company : n/a

Driver : Secdrv
Description : n/a
Version : n/a
Company : n/a

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a

Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.2673 (xpsp_sp2_gdr.050509-1531)
Company : Microsoft Corporation

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : symc810
Description : n/a
Version : n/a
Company : n/a

Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a

Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a

Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.2685 (xpsp_sp2_gdr.050525-1028)
Company : Microsoft Corporation

Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : TosIde
Description : n/a
Version : n/a
Company : n/a

Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : ultra
Description : n/a
Version : n/a
Company : n/a

Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : viaagp
Description : VIA NT AGP Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : viaagp1
Description : VIA NT AGP Filter
Version : 5.0.0.3430 built by: VIA
Company : VIA Technologies, Inc.

Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.01
Company : Microsoft Corporation

Driver : VIAPFD
Description : VIA PFD driver
Version : 5.00.2195.100
Company : VIA Technologies. Inc.

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : WDICA
Description : n/a
Version : n/a
Company : n/a

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation

Driver : winachsf
Description : n/a
Version : n/a
Company : n/a

Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : mfc42.dll
Version : 6.02.4131.0

Driver : msvcp60.dll
Version : 6.02.3104.0

Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver : olepro32.dll
Version : 5.1.2600.2180

Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)

Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : comctl32.dll
Version : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver : Aac.dll
Version : 2, 5, 9, 991

Driver : aacenc32.dll
Version : 3,2,0,20c

Driver : Aiff.dll
Version : 2, 0, 1, 0

Driver : DefConvertor.dll
Version : 2, 0, 2, 0

Driver : Downloaders.dll
Version : 2, 0, 1, 0

Driver : lame_enc.dll
Version : 3, 93, 1, 0

Driver : midi.dll
Version : 2, 0, 1, 0

Driver : mp3PP.dll
Version : 1, 0, 0, 9

Driver : mp3PRO.dll
Version : 2, 0, 4, 7

Driver : mp3PRO_dmo.dll
Version : 2, 0, 0, 16

Driver : mp3PRO_hlp.dll
Version : 2, 0, 0, 16

Driver : msa.dll
Version : 2, 0, 9, 36

Driver : ogg.dll
Version : 1, 0, 0, 6

Driver : video.dll
Version : 2, 0, 0, 2

Driver : wav.dll
Version : 2, 0, 2, 0

Driver : aacplus.dll
Version : 3,2,0,20c

Driver : dvddisc.dll
Version : 3,2,0,20c

Driver : em2v.dll
Version : 3, 2, 0, 20c

Driver : NDParser.ax
Version : 3, 2, 0, 20c

Driver : ndvddisc.dll
Version : 3,2,0,20c

Driver : NeAcEnc.dll
Version : 3,2,0,20c

Driver : NeAMR.dll
Version : 3,2,0,20c

Driver : NeAudCD.ax
Version : 3,2,0,20c

Driver : NeAudio.ax
Version : 3,2,0,20c

Driver : NeAudioConv.ax
Version : 3, 2, 0, 20c

Driver : NeCapture.ax
Version : 3, 2, 0, 20c

Driver : NeDVD.ax
Version : 3, 2, 0, 20c

Driver : NeDVSplitter.ax
Version : 3,2,0,20c

Driver : NeEm2a.dll
Version : 3,2,0,20c

Driver : NeFileSourceAsync.ax
Version : 3,2,0,20c

Driver : NeFileSrc.ax
Version : 3,2,0,20c

Driver : NeFSource.ax
Version : 3,2,0,20c

Driver : NeNDAud.ax
Version : 3, 2, 0, 20c

Driver : NeNDGui.dll
Version : 3,2,0,20c

Driver : NeNDMux.ax
Version : 3,2,0,20c

Driver : NeNDVid.ax
Version : 3,2,0,20c

Driver : NePhotoSource.ax
Version : 3,2,0,20c

Driver : NePSMuxer.ax
Version : 3,2,0,20c

Driver : NeQTDec.ax
Version : 3,2,0,20c

Driver : NeRender.ax
Version : 3,2,0,20c

Driver : NeResize.ax
Version : 3,2,0,20c

Driver : neroadb.dll
Version : 3,2,0,20c

Driver : neroapl.dll
Version : 3,2,0,20c

Driver : NeroFormatConv.ax
Version : 3, 2, 0, 20c

Driver : NeroVideoProc.ax
Version : 3,2,0,20c

Driver : NeSceneDetector.ax
Version : 3, 2, 0, 20c

Driver : NeSplitter.ax
Version : 3,2,0,20c

Driver : NeVcd.ax
Version : 3,2,0,20c

Driver : NeVCR.ax
Version : 3,2,0,20c

Driver : NeVcr.dll
Version : 3,2,0,20c

Driver : NeVideo.ax
Version : 3,2,0,20c

Driver : NeVideoAnalyzer.ax
Version : 3,2,0,20c

Driver : AdvrCntr.dll
Version : 1,2,12, 2309

Driver : apreg.dll
Version : 2, 0, 0, 7

Driver : DriveLocker.dll
Version : 1, 0, 0, 17

Driver : MFC71.dll
Version : 7.10.3077.0

Driver : msvcp71.dll
Version : 7.10.3077.0

Driver : msvcr71.dll
Version : 7.10.3052.4

Driver : MultiChannel.dll
Version : 3,2,0,20c

Driver : NeroCBUI.dll
Version : 1, 6, 0, 2

Driver : NeroDigitalExt.dll
Version : 1.1.1.1

Driver : NeroIPP.dll
Version : 3,2,0,20c

Driver : NeroMediaCon.dll
Version : 3,2,0,20c

Driver : specialoffer.exe
Version : 1, 0, 0, 1

Lower Filters
-------------
Driver : dvd43llh
Description : dvd43llh.sys
Version : 3.5.000
Company : RIF

Upper Filters
-------------
Driver : GEARAspiWDM
Description : CDRom Class Filter Driver
Version : 2.0.4.3
Company : GEAR Software Inc.

Video Codecs
------------
Cinepak Codec by Radius : 1.10.0.11
Intel 4|2|0 Video V2.50 : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec : 5.1.2600.2180
Microsoft H.261 Video Codec : 5.1.2600.2180
Indeo® video 5.10 : R.5.10.15.2.55

Audio Codecs
------------
Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
Microsoft PCM Converter : 5.00.0.0


ASPI Information
----------------
System ASPI : ASPI is installed and working properly

WNASPI32.DLL : 4.60 (1021) 45056 bytes September 10, 1999
ASPI32.SYS : 4.60 (1021) 25244 bytes September 10, 1999
WINASPI.DLL : 4.60 (1021) 5600 bytes September 10, 1999
WOWPOST.EXE : 4.60 (1021) 4672 bytes September 10, 1999

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.74 164112 bytes October 26, 2004

Installed OS Patches
--------------------
(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
[ + quote]

This message has been edited since posting. Last time this message was edited on 23. January 2006 @ 16:40
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larrylje
AfterDawn Addict
_ 		23. January 2006 @ 16:58 _ Link to this message    Send private message to this user   
Did you possibly get a new IDE cable that came with the writer? maybe the old cable is bad. So try replacing it if you havent.

Also make sure that the HP writer(master) is at the end of the IDE Cable and the 1 you have set as slave in the middle.
[ + quote]

This message has been edited since posting. Last time this message was edited on 23. January 2006 @ 16:59
brobear
Suspended permanently
_ 		23. January 2006 @ 17:12 _ Link to this message    Send private message to this user   
larrylje
You're right about master at the end or the cable. Something that should be noted though, some PCs use Computer Select (CS) as the jumper to use for both drives on the Secondary IDE Channel. Then the Master is at the end or the cable and the Slave is on the inner cable connector. Whoever is changing out a drive should check which sytem is being used with the jumpers. I know Dells have used the CS jumpers.
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -

This message has been edited since posting. Last time this message was edited on 23. January 2006 @ 17:14
brobear
Suspended permanently
_ 		23. January 2006 @ 17:58 _ Link to this message    Send private message to this user   
RammHawks
I'll wade through that log, but before I try to help, I'll add to the info base here. Nero has it's own ASPI layer. So it needs no more. In Nero's toolkit you have an ASPI check. You should get a green light for both Nero and System now that you have it installed; normally a yellow bar to indicate ASPI is absent for the system. It would be an idea to check. Installing ASPI to a later version of Windows is usually unnecessary in most cases. The ATAPI interface is more than sufficient. In some rare cases hardware may require it. I'm the owner of a HP 740I and all I had to do was plug it in and let it be recognized and then use it. So, you didn't need ASPI for the drive. Just glimpsing the log, the ATAPI interface seems to be the one in use anyway. Of all the times I've seen ASPI suggested as the possible cure for problems, I've yet to see it be the cure once. Guess there will be the first time, but not for an HP 740I, that is unless HP did something outlandish during a model run, which I doubt.

One thing you might help me with. My firmware is version DC24 and yours is FF24. I saw no updates in firmware for the 740I at the HP site. Do you have a link that I'm not familiar with or did the FF24 firmware come already installed in the drive? They were listing firmware for the older drives. What is the build date of your drive? On the drive or in Drive Info in DVDInfoPro (on right beside Extra info). The DVDInfoPro app is free. Here's the link to a set up/ quick check at HP. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c... Don't know if that will be any help or not, but it takes you to HP support for the drive. By the way, my drive is listed as a 740B in the software analysis as well. Guess that is common.
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -
brobear
Suspended permanently
_ 		23. January 2006 @ 18:13 _ Link to this message    Send private message to this user   
I'll not put in my entire system, but you can see what I mean about the firmware difference.

Drive Information
------------------
Drive : HP DVD Writer 740b
Type : DVD±R/RW DL Recorder
Firmware Version : DC24
Buffer Size : 2 MB
Date : 05-06-23
Serial Number : xxx
Vendor Specific : 05/06/23
Drive Letter : H:\
Location : 1:1
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4

I noticed the build dates after going through the log, your item is slightly less than a month newer than mine, so should be the same. I'm still wondering about the firmware difference.

[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -

This message has been edited since posting. Last time this message was edited on 23. January 2006 @ 18:14
brobear
Suspended permanently
_ 		23. January 2006 @ 18:35 _ Link to this message    Send private message to this user   
OKay, I browsed about and didn't see anything out of the ordinary in the NERO infotool log, except the firmware difference. The PC is still using the ATAPI interface, if I read that correctly. No system ASPI on my PC and I've to date had no problems ASPI would solve. So, I would put ASPI on the back burner. I'd suggest running over the little quick check on the HP site and then checking the drive in Device Manager and try the Troubleshooting tool in the Properties window. I'd also contact HP about that firmware series because I see the DC24 listed everywhere, but no FF24. That looks strangely out of place.
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -

This message has been edited since posting. Last time this message was edited on 23. January 2006 @ 18:48
RammHawks
Newbie
_ 		24. January 2006 @ 04:16 _ Link to this message    Send private message to this user   
Thanks, guys for all of your help.

BroBear, I am at work now, but I will check on that firmware when I get home. Thank you so much for all of your help! :)
[ + quote]
drosoph
Newbie
_ 		25. January 2006 @ 18:45 _ Link to this message    Send private message to this user   
I have the same drive, but with FIRMWARE ED24 ???
[ + quote]
brobear
Suspended permanently
_ 		25. January 2006 @ 19:26 _ Link to this message    Send private message to this user   
It's strange, when I "google" for HP 740i firmware, I come up with the DC24, except those that loop back to this conversation. I can't find firmware upgrades for this model at the HP site, and they have firmware for a lot of models. I'm just wondering what's happening with the firmware versions. drosoph, what is the date on your drive?
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -
jopo71
Suspended due to non-functional email address
_ 		30. January 2006 @ 06:10 _ Link to this message    Send private message to this user   
OK I have a problem and I think it is my firmware as well. First I have the HP 740i and the firmware version is ED24 which came with the computer (which had the drive in it when i purchased it about 3 months ago)
I have burned several movies from my hard drive to DVD with no problem. Recently I bought 2 spindles of Phillips DVD+R and Phillips DVD-R and some Memorex DVD+R (all 100 spindles and all 16X) Previous to that I had used the same Memorex and but in a 50 pack and no problems. Also I have used Sony DVD+R 8X and Fuji DVD-R 8X and no burn troubles.
Movies encode fine on these new DVD's but always get burn process failed. I am using Nero 7.0.1.4 which is the most recent version I believe ( also I tried using Sonic and same problem) I had Nero version 6 and that is when problem started so I upgraded to the version 7. I have also tried burning at 4X and still burn process failed even thogh it says I can burn at 16X (I have also heard that it is reccommended to burn movies at a slower rate)
I have been to the HP site and doesnt give me any firmware update or what the current firmware even is ??? I have done google searches for the DC24 firmware you have and cant find it anywhere. If you have any suggestions as what to do or try I am all ears because I am at my wits end and have 300 DVD's I cant use. Thanks in advance
[ + quote]
brobear
Suspended permanently
_ 		30. January 2006 @ 07:11 _ Link to this message    Send private message to this user   
The firmware is suspect as it encompasses the drives ability to determine a write scheme for media and sometimes needs to be upgraded for newer media. I've been to the HP site and there are no firmware downloads for the 740i to date. Though there has been reference to a few different firmware versions, it seems the DC24 is the most common.

So far I haven't used 16x. Most of the media I've been using is 8X +R Taiyo Yuden sold by various brands. Since 16X isn't common in the stores, I've not gone out of my way to get the usually pricier 16X. If I wanted to burn fast, I could use my Plextor drive to burn the TY media at 12X. It sounds as though you may be right on the firmware. The only other possibility I can think of would be some bad media, though strange getting it in various branded lots. Since you can successfully burn with 8X media, I lean heavily toward your thoughts of firmware. Let us know what's happening and what you find, it won't be long till the 16X will be more common.

Nero tools, DVDInfoPro and DVD Identifier list the manufacturers of media. Using one of those or another utility, who are the manufacturers of your media? One of the faults I find with the HP 740i is that it doesn't fully support Nero's CD DVD Speed or DVDInfoPro's complete battery of media tests. With the HP, about all you can do is run a read scan. I've used hundreds of the Sony in the HP without a bad burn. So, I've had a good track record with the Sony 8X +R (TY and Sony generic) and the HP 740i. If there are no problems with those in your drive, then that would indicate, as I mentioned previously, it is possibly firmware relating to the 16X media.

As to burn speeds, most of the time, when a person is having problems, it is suggested they slow the drive down to 4X till solutions for burn problems have been found. Personally I burn at 4X and 6X without problems and have no doubt I could achieve successful burns at higher speeds. I'm just in no hurry and the slower burns are mostly a comfort factor. However, the possibility of write errors do increase with speed. This doesn't seem to be your problem, but slowing down till the problem is solved won't hurt. Going below 4X with the newer drives and media is a waste of time. If you needed to, it would indicate some media you shouldn't be using in the first place.


[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -
brobear
Suspended permanently
_ 		30. January 2006 @ 07:14 _ Link to this message    Send private message to this user   
Since there doesn't seem to be a lot of info floating around the web about the HP 740i, I'd suggest checking with HP support for the drive. Let us know how it turns out.
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -
jopo71
Suspended due to non-functional email address
_ 		1. February 2006 @ 07:03 _ Link to this message    Send private message to this user   
So to update my status I returned the 2 16X spindles and got my money back went to a different store where the Fuji's (8X) I have had work in the past were on sale. Well I needed +R's and -R's but they were out of -R's and were giving 16X -R's to replace the 8X's that were out of stock (ALso Fuji's). I hesitated but decided to take them. Also I talked to the sales guy, told him my situation and he convinced me to buy the same burner I already have and try that one and if it works with the 16X DVD's and the old one still doesnt work with the new Fuji 16X then to put the old one in the box and return it as the one I just bought. Pretty bold statement from the sales guy lol.

So I got home installed it and successfully copied a DVD from the new one to the old one at max speed (which should of been 16X but said was 4X but it worked so I dont care) And now I have successfully burned a movie from my hard drive on the old drive with the new Nero and a new Fuji 16X. What I am starting to believe the problem is now was Nero. I dl'd a copy of version 6 then my g/f dl'd version 7 for some unknown reason. Well the new drive I bought came with Nero version 6 and the old one which came with the system I bought was Sonic. So crossing my fingers that Nero was the problem and I have solved things. All I know is I will do my best to stay away from 16X DVD's if I can !!!!! Also the firmware is the same as the firmware I already had so I am guessing it wasnt a firmware problem. Maybe it was a problem with the media type (Phillips) I will keep you posted. Also I tried a DVD that I had that I thought were bad from Memorex (who are sending me a neww 100) and they are working burning at 4X and 8X. I tried 16X out of curiousity and it failed.
Also the firmware I got with the new drive was the same one I had (ED24) so I am guessing that is the proper firmware. Thanks for the help all. Now that I discovered this helpful forum I will visit more often to see if I can help or find answers to any problems that pop up.
[ + quote]
brobear
Suspended permanently
_ 		1. February 2006 @ 08:56 _ Link to this message    Send private message to this user   
Unless it was just a bad installation, I wouldn't suspect Nero. I have the 740i and it worked with Nero 6 and I'm now using 7. I wouldn't rule it out completely because you mentioned Sonic. Sometimes drivers are left behind that cause interference. I can't see it affecting one Nero and not the other though. They're very similar.
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -
braynes
Suspended due to non-functional email address
_ 		1. February 2006 @ 15:45 _ Link to this message    Send private message to this user   
My 740 has dc24 it was made in july 05, so far I have had no problems,it came with Nero 6,I had 6 on the computer but i ran this one to get the light scribe SW.It also had a newer vertion of Power DVD (6) .I can find no info on fw on the web
Bruce
[ + quote]
eflint
Newbie
_ 		5. April 2006 @ 12:58 _ Link to this message    Send private message to this user   
I have a similar problem with HP740E.

The other day I tried to copy a DVD of a home movie (burned on to a standard DVD)to a light scribe DVD. Nero does not read the light scribe DVD for some reason. When I copied the same DVD to a standard, blank DVD there was no problem.

However, when I want to burn a project to a light scribe DVD using Pinnacle Studio 9, there is no problem. It's only when I try to use Nero.
[ + quote]
brobear
Suspended permanently
_ 		5. April 2006 @ 14:55 _ Link to this message    Send private message to this user   
Hmm... Don't use Nero or ask Nero support what's up. Which version of Nero are you using? I've not seen the lightscribe disc problems, but I don't use many lightscribe discs, though my burner will handle them. Except for the occasional buggy update, Nero has been relatively trouble free with my HP and Plex burners.
[ + quote]
'Brobear'





I was an earth-rim walker, a lurker at the threshold of the abyss. - Grendel -
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dlancelot
Newbie
_ 		21. May 2006 @ 10:31 _ Link to this message    Send private message to this user   
Updating your firmware for the HP DVD 740i, b, etc.

http://club.cdfreaks.com/showthread.php?t=167782
[ + quote]
afterdawn.com > forums > dvd±r discussion > dvd±r for newbies > hp740i will not recognize blank or original dvd's.
 

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