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Disc not present
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beersgood
Newbie
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4. February 2006 @ 10:34 _ Link to this message    Send private message to this user   
Just about every time I insert a blank disc to burn my back-up, I get an error saying "disc not present" I have no idea why this is happening. It happens with two different drives, both in the same computer. My firmware is up to date. Here is the log:

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 895MB (916976kB)
Free physical memory: 607MB (621636kB)
Memory in use : 32 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

4.2.2006
NeroAPI
12:21:06 PM #1 Phase 112 File APIProgress.cpp, Line 232
DVD-Video files reallocation started

12:21:06 PM #2 Phase 114 File APIProgress.cpp, Line 232
DVD-Video files reallocation completed (no file modified)

12:21:06 PM #3 Phase 111 File APIProgress.cpp, Line 232
DVD-Video files sorted

12:21:06 PM #4 Text 0 File Reader.cpp, Line 118
Reader running

12:21:06 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)

12:21:06 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3814
First writeable address = 0 (0x00000000)

12:21:06 PM #7 Text 0 File Burncd.cpp, Line 3081
Turn on Disc-At-Once, using DVD media

12:21:27 PM #8 Text 0 File DlgWaitCD.cpp, Line 224
Last possible write address on media: 2295103 (510:01.28)
Last address to be written: 2286110 (508:01.35)

12:21:27 PM #9 Text 0 File DlgWaitCD.cpp, Line 229
Write in overburning mode: FALSE

12:21:27 PM #10 Text 0 File DlgWaitCD.cpp, Line 1688
Recorder: SONY DVD RW DRU-810A, Media type: DVD+R

12:21:27 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 757
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 2286111 (2286111) = #2286111/508:1.36
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286111 blocks [SONY DVD RW DRU-810A ]
--------------------------------------------------------------

12:21:27 PM #12 Text 0 File Burncd.cpp, Line 3318
Recorder and media-info

=======================

Burning to SONY DVD RW DRU-810A on a DVD+R media

12:21:27 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 910
Prepare recorder SONY DVD RW DRU-810A for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Session Closed, CD fixated
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 387295232

12:21:27 PM #14 Phase 24 File APIProgress.cpp, Line 232
Caching of files started

12:21:27 PM #15 Phase 25 File APIProgress.cpp, Line 232
Caching of files completed

12:21:27 PM #16 Phase 36 File APIProgress.cpp, Line 232
Burn process started at 16.1x (22,218 KB/s)

12:21:27 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2104
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

12:21:27 PM #18 SCSI -1080 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x0AE56000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x3A 0x00

12:21:27 PM #19 SCSI -1080 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x0AE56000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
CDB Data: 0x52 0x01 0x00 0x00 0x00 0xFF 0x00 0x00 0x1C 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x3A 0x00

12:21:27 PM #20 CDR -1080 File ThreadedTransferInterface.cpp, Line 1482
Disc not present

12:21:27 PM #21 TRANSFER -35 File ThreadedTransferInterface.cpp, Line 1482
Invalid track info

12:21:27 PM #22 Phase 38 File APIProgress.cpp, Line 232
Burn process failed at 16.1x (22,218 KB/s)

12:21:27 PM #23 SCSI -1080 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 3, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
CDB Data: 0x1B 0x01 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x3A 0x00

12:21:27 PM #24 CDR -1080 File BurnCDUtils.cpp, Line 344
Disc not present

12:21:27 PM #25 SCSI -1080 File Cdrdrv.cpp, Line 1151
SCSI Exec, HA 3, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
CDB Data: 0x1B 0x01 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x3A 0x00

12:21:27 PM #26 CDR -1080 File BurnCDUtils.cpp, Line 344
Disc not present
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Senior Member
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4. February 2006 @ 11:30 _ Link to this message    Send private message to this user   
It could be that your drive just doesn't recognize the brand of media you're using. Check with the drive's manufacturer's web site and see if they provide a list of compatible media tested to work with that drive.

here:
"12:21:27 PM #16 Phase 36 File APIProgress.cpp, Line 232
Burn process started at 16.1x (22,218 KB/s)"

you're burning way too fast, try slowing down to 4x

What version of Nero are you using and whos brand/name is on the media?
Moderator

1 product review
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4. February 2006 @ 12:05 _ Link to this message    Send private message to this user   
Please supply a complete log for further examination.

Current firmware for you drive is 1.0d and can be found here: http://forum.rpc1.org/dl_result.php?kaj=1&isces
Quote:
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
As john stated your drive doesn't like the media you are using, a firmware update could solve your problem.



beersgood
Newbie
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4. February 2006 @ 12:58 _ Link to this message    Send private message to this user   
My firmware is up to date, and the drive gives me the same error with Verbatim and Memorex media.
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Moderator

1 product review
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4. February 2006 @ 13:30 _ Link to this message    Send private message to this user   
If you have Roxio installed, it is known to create conflicts with Nero.


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