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Ever Hear of a New Burner Unable to See Discs?
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spirittoo
Member
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10. February 2006 @ 10:52 |
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Hi all, I just installed a Sony DRU-810A DVD burner. I did the firmware update from 1a to 1d. I checked the device manager and it states the unit is working properly. I checked the driver to make sure it was current.
It will not see any disc I insert. CD or DVD. When I click on the drive I get "please insert disc".
Anyone know what is happening?
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Senior Member
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10. February 2006 @ 12:03 |
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Have you tried uninstalling the drive from device manager and rebooting? Then when your system reboots it should recognize the drive and reinstall it.
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spirittoo
Member
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10. February 2006 @ 13:04 |
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I'll give it a shot and let you know ..... thanks.
Update ....
Try it, but it didn't work. Windows reports the device is functioning properly.
I even when into the add remove hardware and uninstalled it there then reinstall ..... no luck.
This message has been edited since posting. Last time this message was edited on 10. February 2006 @ 13:16
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AfterDawn Addict
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10. February 2006 @ 16:00 |
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Quote:
It will not see any disc I insert. CD or DVD. When I click on the drive I get "please insert disc".
Does this include original cd and dvds?
All connections ok? Power/ide ribbon/jumpers?
HP a1118x-b/athlon 64-3300+/BenQ 1650 BCDC/LG 8163B/Modded Wii/Epson-R300 and Ty Watershields!!! |
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spirittoo
Member
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10. February 2006 @ 17:19 |
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Yes that includes all pre recorded cd and DVD ..... it won't read anything.
There is a drive test at sony's site, but for some reason they say not to use it unless a tech support person tell you to.
I don't get that. Below is the site.
http://sony.storagesupport.com/cdrw/diagnostics.htm
I checked the connections several times. All connections are ok.
Sony tech support told me they didn't recommend I run two burners so I disconnect the one, but got the same results with the new burner. Will not see any discs.
HELP!
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
This message has been edited since posting. Last time this message was edited on 10. February 2006 @ 17:23
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Senior Member
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10. February 2006 @ 17:45 |
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Make sure the Master/Slave settings are correct on your jumper and connected to the cable in the proper order. Master on the end, slave in the middle. I also know the drive I just hooked up didn't like cable select. When I switched the jumper on both drives to their proper location (Master/Slave) attached to the cable, it recognized mine.
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spirittoo
Member
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10. February 2006 @ 18:09 |
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Yeah I tried that and no luck. I decides to go to sony's site and do that drive test. I didn't even get to start it.
You are suppose to insert a blank disc to run the test, when I do I get this message ....
"Please verify that you have a blank disc in the "Sony DVD RW DRU-810A(1d)" drive, then re-run the test by selecting "<Back".
Sounds like the drive is indeed defective.
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
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spirittoo
Member
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11. February 2006 @ 04:21 |
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Has anyone ever done buisness with newegg? That's were I got the defective drive and when I went to get a RMA from its site I got a message that said I couldn't get an online RMA with that product.
What's up with that?
Anyone done business with them?
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
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polo1967
Suspended due to non-functional email address
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11. February 2006 @ 07:55 |
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send it back!you can still send it back right?
+
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sytyguy
Senior Member
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11. February 2006 @ 08:30 |
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Quote:
Anyone done business with them?
Yes, I have, in fact, I have purchased many an item from newegg, and no regrets except for 2 items that I had to send back, and in both cases everything was done on-line (never talked to a person), and very quickly received a new unit.
Good luck,
Rich
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sytyguy
Senior Member
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11. February 2006 @ 08:37 |
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spirittoo,
Quote:
I got a message that said I couldn't get an online RMA with that product.
The reason I believe you cannot get a RMA is this statement.
Quote:
** This item is warranted through the product manufacturer only
HTH,
Rich
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spirittoo
Member
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11. February 2006 @ 13:24 |
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Oh Oh does that mean I can't get a refund? I would think one would get a choice to return or get a refund. What's up with that? Why can't I get my money back.
Anyway I want to ask a question about this drive .... I talked with someone from Sony and the tech said the drive is defective.
Then I got this email ....
We will need to continue with some more troubleshooting steps.
First you will need to open up your Device Manager(go under your Start menu,
right click on My Computer, left click on Properties, and the Device Manager
should be a tab listed there)
- Then click on the + next to IDE ATA/ATAPI Controllers
- You should have a Primary IDE Channel, Secondary IDE Channel, and a third
controller(Intel or SIS or VIA)
- Double click on the third controller, go under the Driver tab, click the
Update Driver button
- The Upgrade Device Driver window will open, click Next
- Select "Display a List of the Known Drivers..." then click Next
- Under "Model" select the Standard Dual Channel.., and click Next
- The Wizard will tell you that it is ready to install, so click Next
- Once it is done, choose Finish
Second, you need to double click on the Secondary IDE Channel, click on the
Advanced Settings tab, then change the Transfer Mode for Device 0 from DMA
to PIO. Then click Okay
At this point you can close the Device Manager and any other windows that
happen to be open. You can reboot from here and the drive should work
without a problem.
Now the part about the controller I can deal with, but won't changing the controller to PIO slow things way the hell down?
Comments ..... thoughts on this?
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
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jpstickin
Junior Member
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11. February 2006 @ 13:37 |
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I have had similar problems with upgrading drives and it seems to be a windows issue. I am have that happen right now again with a dula layer i just installed, for some reason the drive doesnt refresh. There are alot of others with the same problem with all types of burners so good luck!
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sytyguy
Senior Member
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11. February 2006 @ 13:49 |
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Quote:
Now the part about the controller I can deal with, but won't changing the controller to PIO slow things way the hell down?
Yes, and some other problems that have been reported. However, why not do as they say, and after re-booting changed it pack to DMA, just for Sh*ts and giggles.
Good luck,
Rich
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jpstickin
Junior Member
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11. February 2006 @ 14:44 |
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dma? am i missing something?
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sytyguy
Senior Member
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11. February 2006 @ 16:12 |
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jpstickin
Junior Member
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11. February 2006 @ 20:24 |
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its already dma but thanks for the help anyway.
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spirittoo
Member
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12. February 2006 @ 07:09 |
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I tried what sony tech suggested but no luck ..... I didn't change the DMA to PIO that sounds like a very bad idea so I won't go that far.
Guess I will have to contact newegg tommorrow I'd like a refund but it sound like I can only get an exchange.
I'll let you know what happens.
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
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sytyguy
Senior Member
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12. February 2006 @ 07:23 |
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Well, best of luck to you, hope it works out.
Rich
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spirittoo
Member
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14. February 2006 @ 10:45 |
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Well I talked with newegg and they are taking the drive back no problem. I had to pay for shipping, but all I have to do is fax them the receipt and I will get my money back.
I did have a choice between refund and replacement. Since the reviews on it were pretty good and I checked out other drives too with similar reviews I decided to try again.
I was told as long as I decide within a 30 day period I could get a refund.
It is on its way back today. It will take four days to reach them. Anyone think there is a better choice at a similar price let me know.
Thanks.
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
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sytyguy
Senior Member
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14. February 2006 @ 11:07 |
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I guess my only concern would be if the drive will booktype to DVD-ROM, for the reason that I have 2 standalone players that will not play +R discs, but of course booktyped to DVD-ROM they play without a hitch.
Best regards,
Rich
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spirittoo
Member
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14. February 2006 @ 13:49 |
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Hummm I'm not familiar with booktyping ..... I'll have to look that one up, but let me get this straight because only one of my stand alone dvd players will play +R and not that well.
If I booktype (must find out what that means) to DVD rom I will be able to play + or - R on my old dvd players?
How do I find out if my drive can do this booktyping thing?
Thanks
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
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AfterDawn Addict
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14. February 2006 @ 14:02 |
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Spirittoo: Booktyping can only be performed with burners with that capability. Drives such as Benq/lite-on/plextor/lg/ricoh have this ability.You may have to use a certain burn program or utility,but the latest models should have that capability. Some sony drives can booktype.Some of the sony drives are re-badged lite-ons. I know the dru-700/710/and 800 are rebadged liteys.
Nec and pioneer can booktype through hacked firmware.
Booktyping is the changing of the plus format to dvd-rom. This booktyping actually fools some of those picky players into recognizing backups.Stand alone players will think they are dvd-rom,the more universal format.
It also gives you a third format to mess around with.With dvd backups,stand alones can be very picky as to what they will read.
If you play your backups on a lot of stand alone players/game consoles/and pc drives,then booktyping is a huge asset.If just a couple stand alone players,then booktyping is no biggie.Just another option to have when fighting the compatability war between stand alones. I swear by it. My booktyped backups outperform my dash backups by a landslide. I don't even bother with the dash anymore.
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sytyguy
Senior Member
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14. February 2006 @ 14:35 |
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spirittoo,
Quote:
If I booktype (must find out what that means) to DVD rom I will be able to play + or - R on my old dvd players?
saugmon, did an excellent job of describing booktyping, however, just to be clear on your question, no, booktyping will not work for -R, only for +R discs, and booktyping only occurs when you are burning a new disc.
Hope that is clear,
Rich
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spirittoo
Member
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14. February 2006 @ 16:42 |
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Thanks for the replies .... I've been looking though the forum for informatiion.
I realize booktyping is a feature I would like to have. I'm trying to determine if the DRU-800A and DRU-810A can do booktype and if so what program can I use so I can booktype to dvd-rom using decrypter.
I see that nero can do it, but it will only do it when burning with nero and I prefer decrypter to burn.
I'm going to check out the other programs out there and see if any of them can allow me to change booktype.
If you know how to do that please post. In the meantime I will check around and see what I can find.
Thanks again for your time.
Update ......
I found the info and I can change the booktype in Decrypter .... I just have to use the Lite-on tab ..... down part is I have to check it each time before I burn.
I saw somewhere that you can change the bookmark with dics that have already been burned. Is that possible and what program would I need to do that?
I keep checking on that in the meantime. Thanks.
FX 8120_GA-M68MT-S2_4 DDR3 1600_GTX280_XPx32
i7 4770k_GA-H81M-HD3_8 DDR3 1333_GTX660_7x64
This message has been edited since posting. Last time this message was edited on 14. February 2006 @ 16:57
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