Burn failed using Nero on HP DVD writer 640c

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Burn failed using Nero on HP DVD writer 640c

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jtheppa

Newbie

22. February 2006 @ 06:43

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Help please! Following is the log:

********** Nero Recode **********

Version: 2.2.8.5

Project type: Copy entire DVD
Target size: DVD5 (2282925)

23:31:54 File LangStreamPatcher.cpp, Line 56
Command table patching started...

23:31:54 File LangStreamPatcher.cpp, Line 135
All tables successfully patched!

Burn settings:
Target: HP DVD Writer 640c
Number of copies: 1
Write speed: 0 KB/s
Temp folder: C:\Documents and Settings\jtheppasandra.HOMEPC\My Documents\Nero Recode (8533889024 bytes free)
Direct burning: true
Target media: DVD R/RW, DVD DL, DVD-RAM
Shutdown when finished: false
Advanced Analysis: false
Compress Adaptive: false

23:32:52 File burn_dvdfiles.cpp, Line 232
Compile DVD: init

VMG Menus Vobs [6 vobus] 0.06MB -> 0.06MB [not compressable]
Video: 0.04MB, extra: 0.02MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.01MB [enabled]

VTS_01 Menus Vobs [281 vobus] 171.16MB -> 114.05MB [R 0.00]
Video: 99.46MB, extra: 14.60MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch Unspecified 14.04MB [enabled]
Subpicture: 1 streams
0. 0. Unspecified 0.01MB [enabled]

VTS_01 Title Vobs [8631 vobus] 5690.51MB -> 4250.53MB [R 0.54]
Video: 3790.31MB, extra: 460.22MB
Audio: 1 streams
0. 0. Dolby Digital 5.1-ch Hindi 402.25MB [partially enabled]
Subpicture: 1 streams
0. 0. English 3.66MB [partially enabled]

VTS_02 Title Vobs [148 vobus] 88.87MB -> 8.38MB [not compressable]
Video: 0.00MB, extra: 8.38MB
Audio: 1 streams
0. 0. Dolby Digital 5.1-ch Unspecified 0.00MB [disabled]
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [disabled]

VTS_03 Menus Vobs [2 vobus] 0.14MB -> 0.09MB [R 0.00]
Video: 0.08MB, extra: 0.01MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_03 Title Vobs [636 vobus] 364.44MB -> 36.02MB [not compressable]
Video: 0.00MB, extra: 36.02MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch Unspecified 0.00MB [disabled]
Subpicture: 0 streams

VTS_04 Menus Vobs [2 vobus] 0.15MB -> 0.10MB [R 0.00]
Video: 0.09MB, extra: 0.01MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_04 Title Vobs [646 vobus] 369.99MB -> 36.54MB [not compressable]
Video: 0.00MB, extra: 36.54MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch Unspecified 0.00MB [disabled]
Subpicture: 0 streams

VTS_05 Title Vobs [228 vobus] 117.71MB -> 12.80MB [not compressable]
Video: 0.00MB, extra: 12.80MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch Unspecified 0.00MB [disabled]
Subpicture: 0 streams

23:32:53 File burn_dvdfiles.cpp, Line 1182
Compile DVD: begin copy 1

23:32:53 File NeroRecorderBase.cpp, Line 513
Writing to disc: D

23:32:53 File NeroRecorderBase.cpp, Line 527
Free capacity on disc: 2283072 sectors (2295104)

23:33:24 File burn_dvdfiles.cpp, Line 496
Compile DVD: burning 2283072 sectors (2282925 required)

23:33:24 File burn_dvdfiles.cpp, Line 686
Compile DVD: adjust target size to 4459.13MB (4459.13MB obtained)

23:33:24 File burn_dvdfiles.cpp, Line 542
Compiling DVD Volume started

23:33:24 File vob_record.cpp, Line 643
DirectBurn offset: VIDEO_TS.VOB 16

23:33:24 File burn_dvdfiles.cpp, Line 1088
Compile DVD: finished VMG Menus Vobs

VMG Menus Vobs:
Original 0.06MB -> Expected 0.06MB -> Output 0.06MB
Finished error 0.00MB
Ratio encoded = 0
Original encoded = 6
Slide encoded = 0
StillImage encoded = 0
Output extra size = 0.02MB
Source video size = 0.04MB
Pictures Modified [I 0] [P 0] [B 0]

23:33:50 File vob_record.cpp, Line 643
DirectBurn offset: VTS_01_0.VOB 96

23:34:02 File burn_dvdfiles.cpp, Line 1088
Compile DVD: finished VTS_01 Menus Vobs

VTS_01 Menus Vobs:
Original 171.16MB -> Expected 114.07MB -> Output 114.07MB
Finished error 0.00MB
Ratio encoded = 280
Original encoded = 0
Slide encoded = 1
StillImage encoded = 0
Output extra size = 14.60MB
Source video size = 156.56MB
Pictures Modified [I 1111] [P 2221] [B 4424]

23:34:34 File vob_record.cpp, Line 643
DirectBurn offset: VTS_01_1.VOB 58500

23:56:16 File NeroRecorder.cpp, Line 657
Burn failed (3)

----- Begin NeroAPI error log -----

Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.01 (978), size=22528 bytes, created 7/18/1996 2:26:30 PM

ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used

Nero API version: 7.0.5.4

Using interface version: 7.0.0.0

Installed in: C:\Program Files\Nero\Nero 7\Core\

Application: Ahead\Nero Recode
Internal Version: 7, 0, 5, 4

Recorder: <HP DVD Writer 640c> Version: ES04 - HA 1 TA 0 - 7.0.5.4

Adapter driver: <IDE> HA 1

Drive buffer : 2048kB

Bus Type : default (0) -> ATAPI, detected: ?

=== Scsi-Device-Map ===

DiskPeripheral : ST3120025A atapi Port 0 ID 0 DMA: On

CdRomPeripheral : HP DVD Writer 640c atapi Port 1 ID 0 DMA: On

CdRomPeripheral : ATAPI CDROM 48X atapi Port 1 ID 1 DMA: Off

ScannerPeripheral : Scanner 636A4 1.40 SMPLSCSI Port 2 ID 5 DMA: Off

=== CDRom-Device-Map ===

HP DVD Writer 640c D: CDRom0

ATAPI CDROM 48X I: CDRom1

=======================

AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 74448896 (0) Byte

BUFE : 0

Physical memory : 511MB (523628kB)

Free physical memory: 201MB (205872kB)

Memory in use : 60

Uncached PFiles: 0x0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)

21.2.2006

NeroAPI

11:32:53 PM #1 Text 0 File DlgWaitCD.cpp, Line 288

Last possible write address on media: 2295103 (510:01.28, 4482MB)

Last address to be written: -1 ( 0:00.-1, 0MB)

11:32:53 PM #2 Text 0 File DlgWaitCD.cpp, Line 300

Write in overburning mode: NO

11:32:53 PM #3 Text 0 File DlgWaitCD.cpp, Line 2699

Recorder: HP DVD Writer 640c, Media type: DVD+RW

11:32:53 PM #4 Text 0 File DlgWaitCD.cpp, Line 472

>>> Protocol of DlgWaitCD activities: <<<

=========================================

11:32:53 PM #5 Text 0 File SCSIPassThrough.cpp, Line 39

SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:32:53 PM #6 Text 0 File SCSIPassThrough.cpp, Line 84

SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:32:54 PM #7 SPTI -1066 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)

Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)

Sense Code: 0x24

Sense Qual: 0x00

CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00

Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24

Buffer x03ecc600: Len x804

11:33:24 PM #8 Text 0 File DVDPlusRW.cpp, Line 666

Start write address at LBA 0

DVD high compatibility mode: Yes

11:33:24 PM #9 Text 0 File BurnAtOnceRecorder.cpp, Line 1010

Estimated filesystem size: 560

11:33:24 PM #10 Phase 36 File APIProgress.cpp, Line 278

Burn process started at 2.4x (3,324 KB/s)

11:33:24 PM #11 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VIDEO_TS.VOB at sector 576

11:33:45 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 2656

Finished writing file VIDEO_TS.VOB of size 61440 bytes (30 sectors)

11:33:50 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VTS_01_0.VOB at sector 656

11:34:29 PM #14 Text 0 File BurnAtOnceRecorder.cpp, Line 2656

Finished writing file VTS_01_0.VOB of size 119611392 bytes (58404 sectors)

11:34:34 PM #15 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VTS_01_1.VOB at sector 59060

11:40:33 PM #16 Text 0 File BurnAtOnceRecorder.cpp, Line 2656

Finished writing file VTS_01_1.VOB of size 1073739776 bytes (524287 sectors)

11:40:33 PM #17 Text 0 File BurnAtOnceRecorder.cpp, Line 2267

Added extra file VTS_01_2.VOB

11:40:33 PM #18 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VTS_01_2.VOB at sector 583347

11:46:34 PM #19 Text 0 File BurnAtOnceRecorder.cpp, Line 2656

Finished writing file VTS_01_2.VOB of size 1073739776 bytes (524287 sectors)

11:46:34 PM #20 Text 0 File BurnAtOnceRecorder.cpp, Line 2267

Added extra file VTS_01_3.VOB

11:46:34 PM #21 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VTS_01_3.VOB at sector 1107634

11:52:34 PM #22 Text 0 File BurnAtOnceRecorder.cpp, Line 2656

Finished writing file VTS_01_3.VOB of size 1073739776 bytes (524287 sectors)

11:52:34 PM #23 Text 0 File BurnAtOnceRecorder.cpp, Line 2267

Added extra file VTS_01_4.VOB

11:52:34 PM #24 Text 0 File BurnAtOnceRecorder.cpp, Line 1409

Writing VTS_01_4.VOB at sector 1631921

11:56:16 PM #25 SPTI -1135 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)

Sense Key: 0x03 (KEY_MEDIUM_ERROR)

Sense Code: 0x0C

Sense Qual: 0x00

CDB Data: 0x2A 00 00 1D CF 20 00 00 20 00 00 00

Sense Area: 0x71 00 03 00 00 00 00 12 00 00 00 00 0C

Buffer x0faa9a00: Len x10000

0x00 00 01 BA 44 92 45 3F C5 D5 01 89 C3 F8 00 00

0x01 E0 07 EC 81 00 00 13 50 4A 65 20 A6 1F C5 C5

0x21 1C 0F 85 8D 6A 20 46 02 4F FE BD 1E 6D D3 0A

11:56:16 PM #26 Text 0 File BurnAtOnceRecorder.cpp, Line 2199

Failed to write 256 sectors at 1953440

11:56:16 PM #27 Phase 179 File APIProgress.cpp, Line 278

Writing file to disc failed

11:56:17 PM #28 Text 0 File BurnAtOnceRecorder.cpp, Line 3668

Disc info:

Partitions: 1

#0: Start: 0, Size: 2295104

11:56:17 PM #29 SPTI -1169 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)

Sense Key: 0x02 (KEY_NOT_READY)

Sense Code: 0x04

Sense Qual: 0x04

CDB Data: 0xFE 02 01 00 00 00 00 00 00 00 00 00

Sense Area: 0x70 00 02 00 00 00 00 12 00 00 00 00 04 04

11:56:17 PM #30 Text 0 File DVDR.cpp, Line 6362

Drive: HP DVD Writer 640c

Book Type request [gen]: DVD-ROM, direct update disc

Changing the Book Type was finished with error, return code -1169

11:56:19 PM #31 SPTI -1169 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)

Sense Key: 0x02 (KEY_NOT_READY)

Sense Code: 0x04

Sense Qual: 0x04

CDB Data: 0x1B 00 00 00 02 00 00 00 00 00 00 00

Sense Area: 0x70 00 02 00 00 00 00 12 00 00 00 00 04 04

11:56:19 PM #32 SPTI -1169 File SCSIPassThrough.cpp, Line 290

D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)

Sense Key: 0x02 (KEY_NOT_READY)

Sense Code: 0x04

Sense Qual: 0x04

CDB Data: 0x1B 00 00 00 02 00 00 00 00 00 00 00

Sense Area: 0x70 00 02 00 00 00 00 12 00 00 00 00 04 04

11:56:19 PM #33 Phase 38 File APIProgress.cpp, Line 278

Burn process failed at 2.4x (3,324 KB/s)

Existing drivers:

File 'Drivers\ASPI32.SYS': Ver=4.01 (978), size=14528 bytes, created 7/12/1996 7:31:10 PM

File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 5/16/2005 10:48:31 PM (Prassi/Veritas driver for win 2K)

Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

----- End NeroAPI error log -----

23:56:21 File burn_dvdfiles.cpp, Line 302
Compile DVD: exit

[ + quote]

This message has been edited since posting. Last time this message was edited on 22. February 2006 @ 06:53

JimmyNice

Suspended due to non-functional email address

22. February 2006 @ 06:49

Link to this message

I'm fairly new, so I'm not certain what your code errors mean, but I thought I'd drop you a line to let you know to edit your post as your serial number is listed at the top of each of your logs.

[ + quote]

jtheppa

Newbie

22. February 2006 @ 06:53

Link to this message

thanks!!

[ + quote]

FiremanDB

Member

22. February 2006 @ 11:06

Link to this message

Quote:
Nero API version: 7.0.5.4

Some people have been reporting problems with this version of Nero. Revert back to the last working Nero version 7.0.1.4.b here:
http://httpdl6.us.nero.com/software/nero7/Nero-7.0.1.4b_eng_no_yt.exe

Quote:
Recorder: <HP DVD Writer 640c> Version: ES04

There is a more recent version of firmware for your burner - JS04. You can download it here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?x=11&dlc...

Quote:
Sense Key: 0x03 (KEY_MEDIUM_ERROR)

Your burner doesn't like the disks you are using. The firmware upgrade may resolve this, or you might try a different brand media. Verbatim, Taiyo Yuden seem to be the prefered brands of DVD media by the experts here at AD.

[ + quote]

This message has been edited since posting. Last time this message was edited on 22. February 2006 @ 11:06

jtheppa

Newbie

22. February 2006 @ 12:49

Link to this message

Thanks for the reply. I'll try the firmware upgrade tonite. I've been using HP-DVD+RW disc on the same burner for a long time without any problems.

Also, I was using Nero 6.x when this issue related to burning started. I upgraded to Nero 7.0 thinking the upgrade would resolve it.

Just for curiousity - I installed another copy of Nero (with the same product key) on my newer laptop. Wondering if that made this difference. Or.. Could it be some driver related issues??

[ + quote]

FiremanDB

Member

22. February 2006 @ 21:37

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Try upgrading your firmware and reverting back to Nero Version 7.0.1.4.b and see what happens. Uninstall your version of Nero and use this Nero 7 clean tool:

http://ww2.nero.com/nero7/enu/Nero7_Clean_Tool.html

Then install this version of Nero:

http://httpdl6.us.nero.com/software/nero7/Nero-7.0.1.4b_eng_no_yt.exe

Then try another burn and post the log.

[ + quote]

This message has been edited since posting. Last time this message was edited on 22. February 2006 @ 21:37

jtheppa

Newbie

23. February 2006 @ 08:29

Link to this message

It still didn't work after firmware upgrade and previous version of Nero. This makes me think it has something to do with the device driver(s).

When I used HP DVD write software, the drive was recognized as a "CD-ROM" drive and this seems consistent with the error printed in the Nero log. I tried uninstalling the drive from the device manager and did a reboot. The non-working settings came back when the m/c was done rebooting. So, I'll have to remove the hardware, unload the driver and reconfigure it.

[ + quote]

This message has been edited since posting. Last time this message was edited on 23. February 2006 @ 08:29

FiremanDB

Member

23. February 2006 @ 09:16

Link to this message

Quote:
When I used HP DVD write software, the drive was recognized as a "CD-ROM" drive and this seems consistent with the error printed in the Nero log.

How is this consistent witht the Nero log? I'm not sure what you mean. Post the new log so we can look at it.

Quote:
=== CDRom-Device-Map ===

HP DVD Writer 640c D: CDRom0

ATAPI CDROM 48X I: CDRom1

=======================

This is how Nero shows all DVD burners: under the heading of CDRom-Device-Map. Your DVD writer is drive D: and your CDRom is drive I: This does not mean that Nero is not recogizing your Optical drive as a DVD burner.

Post your log so me and others can try to determine what is going on. It may be as simple as trying a different kind of medium. I would hold off on removing and reconfiguring until you post your most recent burn log.

[ + quote]

jtheppa

Newbie

24. February 2006 @ 08:39

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Looks like I may have bigger problems with the drive. Forget burning, the drive doesn't even recognize that there is a pre-recorded DVD in it :-(. At the end of last evening, the drive doesn't even open when I press the button. I even tried using a different play software other than Nero and it had the same problems (no disc in drive).

I even tried a previous restore point without anything miraculous coming out of it. Any suggestions before I rip it out and reload it?

[ + quote]

FiremanDB

Member

24. February 2006 @ 08:53

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Not sure how to fix a burner that won't open. May be time for a new one. Its worth a try to mess around with it, but if you have to buy a new one they aren't expensive. You can get a new one for under $50.

If anyone else out there has any other ideas, feel free to chime in as my limited knowledge is running out of solutions.

[ + quote]

This message has been edited since posting. Last time this message was edited on 24. February 2006 @ 09:47

jtheppa

Newbie

25. February 2006 @ 09:58

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That was it. Replaced the DVD drive and I am back in business. Thanks for all your time!

[ + quote]

FiremanDB

Member

25. February 2006 @ 10:15

Link to this message

Glad to see your problems solved. Good luck.

[ + quote]

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