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faure
Suspended due to non-functional email address
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26. February 2006 @ 14:10 _ Link to this message    Send private message to this user   
I had a perfectly working OEM version of NERO running on my Thinkpad. I was told there are updates to it, which I downloaded and tried to install. It keeps telling me that a previous installation is in progress, which I should finish before I can install the updates. I cannot find the previous installation to tell it to finish, and thus cannot install the updates.
Worse-- now, the NERO program that worked on my desktop before has disappeared, and seems nowhere on my computer.
This is the DUMBEST intallation procedure I have ever encountered, and Nero's technical support is impossible.
Can anyone help?
Thanks,
Moderator

1 product review
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26. February 2006 @ 14:13 _ Link to this message    Send private message to this user   
Try using the Nero cleantool and a fresh install.

http://www.softpedia.com/get/Tweak/Uninstallers/Nero-Clean-Tool-B...


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