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afterdawn.com > forums > software specific discussion > dvd shrink forum > my tray opens upon back-up.
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My tray opens upon back-up.
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Posted Message
ifeel
Newbie
_ 		6. March 2006 @ 17:16 _ Link to this message    Send private message to this user   
After opening the disk I click on back-up. Then my tray opens. ANd then I get an error message. Can someone help me and tell me what I am doing wrong? Thanks.
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GlueEater
Senior Member
_ 		6. March 2006 @ 17:18 _ Link to this message    Send private message to this user   
What's the error you are getting word for word?
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ifeel
Newbie
_ 		6. March 2006 @ 17:27 _ Link to this message    Send private message to this user   
It's a standard microsoft error. Asking if I'd like to send the error message to Microsoft. Then DVD Shrink closes.
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GlueEater
Senior Member
_ 		6. March 2006 @ 17:43 _ Link to this message    Send private message to this user   
I've heard of Shrink closing for

a) not enough power/inadequate PSU
b)dusty in there/overheating
c)not enough memory/multitasking.

Just so I'm sure, is your f/w uptodate. I don't think that's the problem though.
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Car.Mike
AfterDawn Addict
_ 		6. March 2006 @ 17:45 _ Link to this message    Send private message to this user   
ifeel ,
Welcome to the forum. You could try cut and paste the Windows message here. We want the technical message part not the generic part. While we wait for that you should D/L a free registry cleaner and clean the registry as that will cause that error in Windows. Uninstall Shrink > reboot and run the registry cleaner again. If no problems are found then re-boot > and re-install Shrink and then try it again.

Take the side off the computer and clean it out of Dust Gremlins as that will also cause that message



GlueEater: You are to fast for me but I concur w/ your analysis
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This message has been edited since posting. Last time this message was edited on 6. March 2006 @ 17:48
GlueEater
Senior Member
_ 		6. March 2006 @ 18:20 _ Link to this message    Send private message to this user   
I forgot about the registry thing. You should definitly do that.
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ifeel
Newbie
_ 		6. March 2006 @ 18:30 _ Link to this message    Send private message to this user   
Just so I'm sure, is your f/w uptodate. I don't think that's the problem though....whats an f/w?
And can you recomend which registry clean to use?
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GlueEater
Senior Member
_ 		6. March 2006 @ 19:45 _ Link to this message    Send private message to this user   
f/w=firmware. If you give me your burners model number I can find the firmware for you. Or if you post your current firmware.

I heard CCleaner was pretty good.
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ifeel
Newbie
_ 		6. March 2006 @ 19:46 _ Link to this message    Send private message to this user   
My Emprex dvdrw is DVDRW1004IM
I will look up CCleaner, thanks.
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GlueEater
Senior Member
_ 		6. March 2006 @ 20:43 _ Link to this message    Send private message to this user   
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ifeel
Newbie
_ 		6. March 2006 @ 22:49 _ Link to this message    Send private message to this user   
Thanks for the help GlueEater. The Firmware worked. I tried to download it earlier from the manufacturers site with no luck. Again thanks for the help. Now I can sleep =).
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