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Avoid this seller at all costs. I purchased a premod system late march, money was taken from my mastercard that very moment. I received no confirmation or order number. Nothing. I emailed asking for confirmation and tracking, no reply. Emailed again. Nothing. Used thier ticket system stating that I had placed an order the previous tuesday, gave my name and what I ordered, etc...... and then I got a reply stating "when did you order" and nothing more.
Are you friggin kidding me? The message I sent even said when I ordered, he did not even bother reading my darn message! I could not believe it!
To make matters worse I email a few more times trying to be quite calm and requesting tracking. Nothing...... Nothing...
FINALLY I threaten to file a claim with my credit card company and blamo... what do you know... that got his attention!
I got a reply stating that premods take 5-7 days to build\ship as they are built when ordered and not stockpiled. Yeah? Well guess what buddy.... It was well over a week when that message of mine was sent..... And still nothing had even shipped, no confirmation, no tracking, nothing...
He basically said I had not listened to him and refused to accept responsibility for his total and complete failure to do a very simple job. Inform his customer andsupply a product. Well, he stated a refund should be coming and I still have not seen it.... I'll be contacting my creditor Friday to issue a claim if I do not see any type of notification it has been issued.
There are plenty of awesome companies out there with whom to deal with, if anyone wants recomendations dont hesitate to contact me. I've bought dozens of consoles and parts for myself, family, and friends...... Ill be happy to help. Hell, the day I got his second reply trying to pass the buck I ordered elsewhere and guess what? I didnt have to hunt anyone down. Hell... tracking wassent within hours and the thing should be here tomorrow. Now thats service! No stress... No fuss.
Do yourself the best favor you can possibly grant yourself when seeking mod products...
avoid modchipsource.com like the plague!
C. Johnson
Business Owner
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