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windows xp crashed.
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Auslander
AfterDawn Addict
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25. April 2006 @ 16:31 _ Link to this message    Send private message to this user   
if it's not recognizing the hard drive, that could be dying. any stranger noises? grinding, clicking, etc? check your ide cables from your motherboard to hard drive. might be a good idea to replace them. do a low-level format and try a fresh copy of windows. that dell recovery cd is all but completely useless.


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ddp
Moderator
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25. April 2006 @ 18:34 _ Link to this message    Send private message to this user   
to remove oxidation off the gold
Spawn1986
Newbie
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26. April 2006 @ 14:27 _ Link to this message    Send private message to this user   
press F2 at dell logo...enter BIOS and check if the primary HDD is detected....if detected insert the driver and utilitied cd and run the debug script in a dos session :
C:\>debug
-F 200 L1000 0 <enter>
-A CS:100 <enter>
xxxx:0100 MOV AX,301 <enter>
xxxx:0103 MOV BX,200 <enter>
xxxx:0106 MOV CX,1 <enter>
xxxx:0109 MOV DX,80 <enter>
xxx:010C INT 13 <enter>
xxxx:010E INT 20 <enter>
xxxx:0110 <enter>
-g <enter>
ctrl+alt+del

This will delete all partitions on your HDD...then try OS installation.......This would only help if your HDD is detected in the BIOS....if not detected...take out the HDD and put it back in again and see if it is detected then otherwise contact Dell technical support...though your computer is out of warranty they will still provide you technical support


You R not who U R

You R who U choose to B

This message has been edited since posting. Last time this message was edited on 26. April 2006 @ 14:29

Senior Member
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28. April 2006 @ 14:32 _ Link to this message    Send private message to this user   
Did you know that the person who has india accent is actully in india. I ask where are you guys located and they said india. I bought a U.S computer and they trasported me to india. WTF!!! BTW they were no help.
Spawn1986
Newbie
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29. April 2006 @ 06:55 _ Link to this message    Send private message to this user   
Did you try the debug statement I showed you. It clears even the partitions on your HDD....so when you format you are actually recreating the partitions as well.....If this does not work out then you would have to purchase a new HDD.....and by the way I am also a dell certified tech from India....

You R not who U R

You R who U choose to B
Senior Member
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29. April 2006 @ 09:40 _ Link to this message    Send private message to this user   
Quote:
press F2 at dell logo...enter BIOS and check if the primary HDD is detected
It is, I don't know the next step you told me to do.
Spawn1986
Newbie
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29. April 2006 @ 10:08 _ Link to this message    Send private message to this user   
enter the blue cd that says drivers and utilities.....run a dos session....at the command prompt run debug script as stated aboove...after you are finished with the debug script you can start an OS reinstall...

You R not who U R

You R who U choose to B
Senior Member
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29. April 2006 @ 17:19 _ Link to this message    Send private message to this user   
That's not working. I don't know how to get there.
ddp
Moderator
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29. April 2006 @ 18:27 _ Link to this message    Send private message to this user   
rihgt682, download the utility software from the hd manufacturer. should allow you to low level format the hd so than can load windows.
Senior Member
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29. April 2006 @ 22:00 _ Link to this message    Send private message to this user   
Quote:
download the utility software from the hd manufacturer
How?
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ddp
Moderator
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30. April 2006 @ 14:15 _ Link to this message    Send private message to this user   
who makes the hd as in wd, seagate, maxtor or what?
 
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