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hi guys,
i or my friend desperately need some help... well my friend's computer had some weird problem. he told me that the other day while he was using his computer (win XP) the screen went black out! then he called me over to have a look. at first i thought that it was his video card got loose, so i opened it up and tighten everything and clean all the dust out. by the way, there is a LOT of dust.
anyway, after that we plug it back in and tried to restart it, but it still doesn't work. meaning still a black screen. i'm pretty sure it's not the moniture's problem. then we took it to the shop that they bought it from, then the shop owner tried it, and everything went ok!
so he took the computer back the next day, but when he tried to start it up, the black screen got a message saying 'something related to a new hardware and windows has some problems or something.' and there are 5 options to choose from, 3 of them are related to starting the window in 'safe mode', and 1 of them is 'starting the windows in normal mode.' and i forgot the other one. so i chose, 'start windows in normal mode' then it went to the booting screen as normal, but when it finished booting, the computer restarted itself!! then it goes back to the black screen with those 5 options again. i tried to choose the other options but same thing happens over and over again!!!!
please guys, my friend really need your expert help... we really don't know what to do...
thanks in advance!!!
hakuron
This message has been edited since posting. Last time this message was edited on 23. April 2006 @ 23:11
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