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I got nailed by notebookparts.com
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tschrock
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22. May 2006 @ 14:22 _ Link to this message    Send private message to this user   
Ok, the description said to go here to blow off steam, so here I am. I bought a *new* 8x laptop CD-RW drive for one of my customers from notebookparts.com. They sent me a used, defective unit. So I returned it and paid more shipping to have them replace it.

Then a week later the second drive arrives and it looks new this time. I install it, and it doesn't make a horrible roaring noice like the last one did.

Only one problem. It won't burn a CD over 50 MB. So I call them again. They offer to replace it AGAIN. By now my customer has been waiting three weeks to get his laptop back, and he just decided to get a jump drive for backups.

I called notebookparts.com again and told them I didn't want another replacement - I wanted to return it for a refund. Then they said all sales are final and that was that.

So a word of caution - DO NOT buy ANYTHING from notebookparts.com. If you want the extended version of this story check out the post in my blog at http://www.thorschrock.com.

If anyone else had had problems with them please post them here. I would like to know if I am alone on this one.

This message has been edited since posting. Last time this message was edited on 22. May 2006 @ 18:07

Moderator
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22. May 2006 @ 18:08 _ Link to this message    Send private message to this user   
Sorry to hear of your troubles but advertising isn't allowed in the forums. If you'd like to purchase ad space we'd be more than happy to help otherwise I need to ask you to remove the advert from your sig. Thanks :)

http://www.afterdawn.com/general/adprices.cfm



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
tschrock
Newbie
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24. May 2006 @ 04:59 _ Link to this message    Send private message to this user   
NO problem. I will remove the links at once.

Thor Schrock
Owner
Schrock Innovations, Inc.
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Moderator
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24. May 2006 @ 14:18 _ Link to this message    Send private message to this user   
I appreciate it :)

Have they (notebookparts.com) issued you a refund yet or are they still giving you the shaft?



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
afterdawn.com > forums > general discussion > safety valve > i got nailed by notebookparts.com
 

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