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Hi
I purchased Sony DW-U10A (OEM model) drive, plugged it in alongside DVD ROM drive and everything worked fine day 1, I was a very happy man.
However, the fateful day arrived when I needed to do a hard disk rebuild. Formatted & reinstalled XP Pro + SP1, Nero 5.5.10.28, PowerDVD & 2417 Patch.
Drive stubbornly refused to work thereafterr. It will dir contents and can open text files, but will not play DVD, run executables or burn correctly.
Trawled through these message boards and tried most the suggestions, including firmware flash to 500A 2.0f.
Still no luck - persistent problems, and I'm now tearing my hair out.
If any guru out there can assist I would MASSIVELY appreciate it. Full diagnostics of my machine (used Nero InfoTool) are below.
Many thanks,
Gareth.
Drive Information
-----------------
Drive : SONY DVD RW DRU-500A
Type : DVD-R/RW Combo Drive
Firmware Version : 2.0f
Buffer Size : 8 MB
Date : ?
Serial Number : ADB5D5D7
Drive Letter : D:\
Location : 1:1
Mechanism : Tray
Read Speed : 8 X
Write Speed : 4 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 96, RAW DAO 96
Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4
Disc Information (D:\)
-------------------
Type : DVD Video
Capacity : 3.30 GB
Layers : 1
Version : 1
Disc Size : 12 cm
Video Format : PAL 16:9 (Mpeg 2, 720x576)
Region(s) : 2
Play Time : 84 minutes (01:24:22)
File System : ISO9660, UDF
Title : FAIL_SAFE
Date : 13 July 2000
Publisher : WARNERHOMEVIDEO
Application : n/a
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: MAXTOR 6L080J4
Type : Disk Drive
DMA : On
Description : Slave: WDC WD1200JB-00DUA0
Type : Disk Drive
DMA : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: ATAPI DVD-ROM 16X
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: SONY DVD RW DRU-500A
Type : CD-Rom Drive
DMA : On
Autorun : On
Software Information
--------------------
Operating System : Windows XP Professional (5.01.2600 Service Pack 1)
ASPI : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG
Description : Nero - Burning Rom
Version : 5, 5, 10, 28
Company : Ahead Software AG
Description : PowerDVD
Version : 4.00.2417
Company : CyberLink Corp.
Driver Information
------------------
Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.1095 built by: xpsp1
Company : Microsoft Corporation
Driver : AliIde
Description : ALi mini IDE Driver
Version : 1.20
Company : Acer Laboratories Inc.
Driver : alim1541
Description : ALi M1541 NT AGP Filter
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : AmdK7
Description : Processor Device Driver
Version : 5.1.2600.1152 (xpsp2.021217-1051)
Company : Microsoft Corporation
Driver : Arp1394
Description : IP/1394 Arp Client
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Aspi32
Description : ASPI for WIN32 Kernel Driver
Version : 4.60 (1021)
Company : Adaptec
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : ati2mtag
Description : ATI Radeon Miniport Driver
Version : 6.14.10.6343
Company : ATI Technologies Inc.
Driver : atinrvxx
Description : ATI WDM Rage Theater MiniDriver RT2
Version : 6.14.10.6196
Company : ATI Technologies Inc.
Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : CINEMSUP
Description : SW CineMaster Support
Version : 1.0.01.0006
Company : Ravisent Technologies, Inc.
Driver : ctac32k
Description : Creative AC3 SW Decoder Device Driver (WDM)
Version : 5.12.01.0116-1.20.0000
Company : Creative Technology Ltd
Driver : ctprxy2k
Description : Creative Proxy Device Driver (WDM)
Version : 5.12.01.0131-1.20.0000
Company : Creative Technology Ltd
Driver : ctsfm2k
Description : SoundFont(R) Manager (WDM)
Version : 5.12.01.0131-1.20.0000
Company : Creative Technology Ltd
Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.
Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : HCF_MSFT
Description : Modem
Version : 2.1.2.171.021.003
Company : Conexant
Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.1181 (xpsp2.030305-0046)
Company : Microsoft Corporation
Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : NIC1394
Description : IEEE1394 Ndis Miniport and Call Manager
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : ohci1394
Description : 1394 OpenHCI Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.
Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Srv
Description : Server driver
Version : 5.1.2600.1154 (xpsp2.021217-1051)
Company : Microsoft Corporation
Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation
Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Company : Microsoft Corporation
Driver : Update
Description : Update Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : msvcrt.dll
Version : 7.0.2600.1106 (xpsp1.020828-1920)
Driver : msvcirt.dll
Version : 7.0.2600.0 (xpclient.010817-1148)
Driver : mfc42.dll
Version : 6.00.8665.0
Driver : msvcp60.dll
Version : 6.00.8972.0
Driver : ole32.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Driver : olepro32.dll
Version : 5.0.5014
Driver : oledlg.dll
Version : 1.0 (XPClient.010817-1148)
Driver : advapi32.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
Driver : comctl32.dll
Version : 5.82 (xpsp1.020828-1920)
Driver : setupapi.dll
Version : 5.1.2600.1106 (xpsp1.020828-1920)
ASPI Information
----------------
System ASPI
WNASPI32.DLL : 4.60 (1021) 45056 bytes September 10, 1999
ASPI32.SYS : 4.60 (1021) 25244 bytes September 10, 1999
WINASPI.DLL : 4.60 (1021) 5600 bytes September 10, 1999
WOWPOST.EXE : 4.60 (1021) 4672 bytes September 10, 1999
Nero ASPI
WNASPI32.DLL : 2.0.1.59 160016 bytes January 29, 2003
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