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hfjl
Newbie
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17. November 2006 @ 06:16 _ Link to this message    Send private message to this user   
using xp
using officejet g55
i cannot find any info about my printer on my pc
cannot find toolbox
cannot find out how much ink icartridges
looked in control panel
in add remove
nothing
help please
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AfterDawn Addict
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17. November 2006 @ 06:45 _ Link to this message    Send private message to this user   
What are you trying to do? Uninstall your printer?

Be a little more clear..


hfjl
Newbie
_
17. November 2006 @ 09:30 _ Link to this message    Send private message to this user   
yes i am trying to uninstall my printer
but i just have used the disc
got this message
uninstall is not supported for windows
5.1 5.2 5.3
do not understand t hat bit
thank you
ddp
Moderator
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17. November 2006 @ 09:52 _ Link to this message    Send private message to this user   
from hp site.
Reinsert the HP all-in-one software CD-ROM for Windows XP or rerun the downloaded file. The installation software should attempt to cleanup the system so that the software can be reinstalled.

driver
http://h10025.www1.hp.com/ewfrf/wc/softw...oftwareCategory

This message has been edited since posting. Last time this message was edited on 17. November 2006 @ 09:53

hfjl
Newbie
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17. November 2006 @ 10:03 _ Link to this message    Send private message to this user   
thanks very much for nice reply
i used the disc again
same reply
i am not too techie minded
how do you re run the downloaded file
thanks
ddp
Moderator
_
17. November 2006 @ 10:08 _ Link to this message    Send private message to this user   
you have to download it from the 2nd link i posted. what version is marked on the cd?
AfterDawn Addict
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17. November 2006 @ 10:09 _ Link to this message    Send private message to this user   
Well the file you downloaded is a .exe (executable)

So just double click on it to run it...

Is that what you meant?


hfjl
Newbie
_
17. November 2006 @ 10:13 _ Link to this message    Send private message to this user   
you must excuse me
i do not understand your nice reply
AfterDawn Addict
_
17. November 2006 @ 10:17 _ Link to this message    Send private message to this user   
Well download the file from that link ddp gave you.
Then when you have downloaded it, double click on the file and it will open and run for you. :)



hfjl
Newbie
_
17. November 2006 @ 10:56 _ Link to this message    Send private message to this user   
i tried to download the file
message
not enough of space
AfterDawn Addict
_
17. November 2006 @ 10:59 _ Link to this message    Send private message to this user   
How big is your Hard drive? (Go into My Computer and right click C drive - then go to properties to find out.)

Tell me the space available on disk :)


This message has been edited since posting. Last time this message was edited on 17. November 2006 @ 11:00

hfjl
Newbie
_
17. November 2006 @ 11:01 _ Link to this message    Send private message to this user   
Originally posted by ddp:
you have to download it from the 2nd link i posted. what version is marked on the cd?
on the cd
it says 2.50
hfjl
Newbie
_
17. November 2006 @ 11:08 _ Link to this message    Send private message to this user   
Originally posted by Ripper:
How big is your Hard drive? (Go into My Computer and right click C drive - then go to properties to find out.)

Tell me the space available on disk :)
it says 52.445.913.088 bytes
55.8 gb
thank you
ddp
Moderator
_
17. November 2006 @ 17:33 _ Link to this message    Send private message to this user   
the version i linked to is ver 3.1 which is newer than your ver 2.5.
hfjl
Newbie
_
18. November 2006 @ 05:44 _ Link to this message    Send private message to this user   
i have downloaded the driver
thanks very much for all the help
it was a bit of a struggle
but i got there
thanks again
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ddp
Moderator
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18. November 2006 @ 06:43 _ Link to this message    Send private message to this user   
no problem, teach & learn
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