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" Windows eplorer has aproblem and must restart...."
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FishinGuy
Junior Member
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19. November 2006 @ 17:10 _ Link to this message    Send private message to this user   
I have an external hard drive and when I access it I get the explorer has problem error. I can open up the drive no problem. If I open one of the folders thats when the error button pops up. If i don't acknowledge the error I can open whatever I want but as soon as I click "don't send error report to windows" my system locks up.

Any suggestions would be greatly appreciated
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Senior Member
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19. November 2006 @ 19:27 _ Link to this message    Send private message to this user   
I had this exact problem with my external HD. But, it would only happen when I would open my 'Movies' folder which contained about 20-30 films. And it would only happen on my computer. I tried it on 3 other PC's and never had the problem. I posted my problem here, but unfortunately never found a solution. Fortunately though, the problem went away by its self after some time.

Does it do this on another PC?
Have you scanned the HD for malware?

FishinGuy
Junior Member
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19. November 2006 @ 20:47 _ Link to this message    Send private message to this user   
it does seem to only happen on the movie files. I have scanne the drive with norton but nothing comes up. I have not tried on another computer but i will try
Senior Member
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19. November 2006 @ 22:00 _ Link to this message    Send private message to this user   
Quote:
it does seem to only happen on the movie files.
Seriously? That's very ironic! :) Or did you mean "It doesn't...?

Quote:
I have scanne the drive with norton but nothing comes up.
Eh, you might want to get a second or third opinion-Norton is weak. Try an online scanner such as: Kaspersky or ActiveScan. Just remember to choose the external HD and not 'My Computer' when asked what to scan. Scanning both at once will take way too long.

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Senior Member
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19. November 2006 @ 22:18 _ Link to this message    Send private message to this user   
Most likely, Windows is trying to preview those movies and can't find the codec, so it crashes. Try, before anything else, disabling thumbnails/previews. It may be necessary to set this globally in My Computer->Tools->Folder Options->View and check Display Simple Folder View in Explorer's Folders List and also check Do Not Cache Thumbnails. Click Apply to All Folders and then click Apply at the bottom.

P.S. Norton's is probably one of the worst product makers on the market. You ought to see their serious stuff, not just the consumer products...ugh!...

-Do you believe you own your computer and shouldn't be told what you can run and do? Then say *NO* to Microsoft Vista!
-Since half the questions here involve media problems, here ya go: Only use Verbatim or Taiyo-Yuden discs (get your TYs from Rima.com, not Supermediastore or meritline). Forget the rest, no matter what "brand" they sell under. Always burn at 4x speed regardless of the speed rating of this discs or your drive. If you have burn problems with these then you have to update your drive's firmware. For double-layer discs, only use Verbatim DVD+R DL and burn them at 2.4x speed.

This message has been edited since posting. Last time this message was edited on 19. November 2006 @ 22:52

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