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Need help restoring back computer
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truth721
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18. February 2007 @ 14:37 _ Link to this message    Send private message to this user   
i recently installed nortons systemworks pemeir and i restared my computer and it just stays on the booting screen for a long time and doesnt go to the profile select screen. i went to safe mode and tried to uninstall the program but it wouldnt let me it said i had to be in normal mode to unstall it. well i did system restore and the same thing is still happening. btw the program was downloaded using bittorent. then i selected last known good configurations and it said that a file was missing and it shut down my computer. my question is can i use my windows xp home edition cd to install missing files on my computer. will this erase all my documents on my pc to ike new cuz i dont wanna lose anythin that i have on my computer?
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bkf
Suspended due to non-functional email address
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18. February 2007 @ 14:51 _ Link to this message    Send private message to this user   
bittorrent is a real quick way to the empty ones computer. See you in the virus room
truth721
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18. February 2007 @ 14:54 _ Link to this message    Send private message to this user   
is there anything i can do
bkf
Suspended due to non-functional email address
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18. February 2007 @ 14:59 _ Link to this message    Send private message to this user   
Explain your problem in the virus room.
gamer17
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18. February 2007 @ 21:03 _ Link to this message    Send private message to this user   
go into safe mode (pressing f8 as your computer boots up) once in safe mode remove the norton program and run a anti-virus/spyware removal program. When your done. restart computer back into normal mode and it should work.


truth721
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18. February 2007 @ 21:06 _ Link to this message    Send private message to this user   
the nortons program says i have to be in normal mode to completely uninstall, right now im backing up my files with MS File transfer. i'm thinking of reinstalling XP and putting my files back. but if theres a way to get my computer back to the way it was b4 then i would do that, if u got any ideas
spudgun77
Newbie
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18. February 2007 @ 21:45 _ Link to this message    Send private message to this user   
To remove norton successfully you need to run the norton removal tool, this can be found here on symantecs web site -> Removal Tool
truth721
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19. February 2007 @ 06:39 _ Link to this message    Send private message to this user   
downloaded it and it said it wont run in safe mode
ddp
Moderator
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19. February 2007 @ 12:54 _ Link to this message    Send private message to this user   
do a system restore to before installing norton.
truth721
Member
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19. February 2007 @ 13:02 _ Link to this message    Send private message to this user   
i fixed it, i did the last known config and it started run normally, does anyone kno a good virus program thats can take on any virus, i use trendmicro free scan on the website but explorer always ends up closing by itself.
ddp
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19. February 2007 @ 13:07 _ Link to this message    Send private message to this user   
bunny_c
Suspended permanently
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20. February 2007 @ 07:12 _ Link to this message    Send private message to this user   
Follow this excellent guide,trust me after following this your computer is safe.
http://forums.afterdawn.com/thread_view.cfm/292257
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truth721
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20. February 2007 @ 17:13 _ Link to this message    Send private message to this user   
cool thanks
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