Logfile of HijackThis v1.99.1
Scan saved at 1:19:29 AM, on 7/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
also, not sure if it belongs here or not, but i had 2 user accounts, took everything off the 2nd one, and when i try to delete it (thru "User Accounts") it freezes up, and everything is deleted out of the folder, but its still on the welcome screen. at the same time it wont log onto it. any ideas what would cause that? BTW. that user account dont show up in safe mode.
Now close all windows other than HijackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.
________________
Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):
- Once you are on the Panda site, click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country - Enter your State/Province - Enter your e-mail address and click send - Select either Home User or Company - Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan ([color=#3366FF]Note: It may take a couple of minutes[/color])
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Do NOT lose it!
Please, send the Panda activescan report and a fresh HijackThis log.
fresh HJT:
Logfile of HijackThis v1.99.1
Scan saved at 5:34:14 PM, on 7/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Cookies\owner@2o7[1].txt
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\Owner\Cookies\owner@ads.addynamix[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Cookies\owner@bs.serving-sys[1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\owner@com[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Cookies\owner@overture[2].txt
Spyware:Cookie/PayCounter Not disinfected C:\Documents and Settings\Owner\Cookies\owner@paycounter[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Cookies\owner@questionmarket[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Cookies\owner@questionmarket[3].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Cookies\owner@realmedia[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Cookies\owner@serving-sys[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Owner\Desktop\!~KEVIN~!\kevin\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Virus:Trj/Shutdown.Z Disinfected C:\Documents and Settings\Owner\Desktop\!~KEVIN~!\kevin\SmitfraudFix.zip[SmitfraudFix/restart.exe]
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Documents and Settings\Owner\Desktop\Cdvd.exe[mgsSetp.ClipRex.exe]
Adware:Adware/SaveNow Not disinfected C:\Documents and Settings\Owner\Desktop\Cdvd.exe[Cliprex_WhenUSave_InstallerInst.exe]
Adware:adware/keenvalue Not disinfected C:\Documents and Settings\Owner\Desktop\Complete IncrediMail Installation.lnk
Adware:Adware/Comet Not disinfected C:\Program Files\Screensavers.com\SSSInst\bin\SSSInst.dll
Spyware:Spyware/MarketScore Not disinfected C:\Program Files\Screensavers.com\SSSInst\temp\dm1A0.tmp
Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):
C:\Documents and Settings\Owner\Desktop\Cdvd.exe[mgsSetp.ClipRex.exe]
C:\Documents and Settings\Owner\Desktop\Cdvd.exe[Cliprex_WhenUSave_InstallerInst.exe]
C:\Documents and Settings\Owner\Desktop\Complete IncrediMail Installation.lnk
And delete this folder:
C:\Program Files\Screensavers.com
boot your computer. _________________________________
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings * In the scan settings make that the following are selected:[list]
* Scan using the following Anti-Virus database: Extended (if available otherwise Standard) *Scan Options: Scan Archives
Scan Mail Bases
* Click OK * Now under select a target to scan:
Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:[/list]
* Save the file to your desktop.
* Copy and paste that information in your next post.
__________________
Please, send a fresh HijackThis log and online scanner results.
kaspersky log:
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, July 04, 2007 5:10:23 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 4/07/2007
Kaspersky Anti-Virus database records: 358115
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
E:\
Scan Statistics:
Total number of scanned objects: 64653
Number of viruses found: 5
Number of infected objects: 7
Number of suspicious objects: 0
Duration of the scan process: 01:17:56
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Desktop\!~KEVIN~!\kevin\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Owner\Desktop\!~KEVIN~!\kevin\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012007070420070705\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\catalog.wci\00000002.ps1 Object is locked skipped
C:\System Volume Information\catalog.wci\00000002.ps2 Object is locked skipped
C:\System Volume Information\catalog.wci\00010003.ci Object is locked skipped
C:\System Volume Information\catalog.wci\cicat.fid Object is locked skipped
C:\System Volume Information\catalog.wci\cicat.hsh Object is locked skipped
C:\System Volume Information\catalog.wci\CiCL0001.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiP10000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiP20000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiPT0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiSL0001.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiSP0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiST0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\CiVP0000.000 Object is locked skipped
C:\System Volume Information\catalog.wci\INDEX.000 Object is locked skipped
C:\System Volume Information\catalog.wci\propstor.bk1 Object is locked skipped
C:\System Volume Information\catalog.wci\propstor.bk2 Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{8577FE36-EC51-4894-A146-A9D6D7A0D678}\RP447\A0090555.ocx Infected: not-a-virus:AdWare.Win32.Coupons.h skipped
C:\System Volume Information\_restore{8577FE36-EC51-4894-A146-A9D6D7A0D678}\RP450\A0092905.exe/data0014 Infected: not-a-virus:AdTool.Win32.MyWebSearch.ak skipped
C:\System Volume Information\_restore{8577FE36-EC51-4894-A146-A9D6D7A0D678}\RP450\A0092905.exe/data0015 Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\System Volume Information\_restore{8577FE36-EC51-4894-A146-A9D6D7A0D678}\RP450\A0092905.exe NSIS: infected - 2 skipped
C:\System Volume Information\_restore{8577FE36-EC51-4894-A146-A9D6D7A0D678}\RP450\A0092910.dll Infected: not-a-virus:AdWare.Win32.Comet.ac skipped
C:\System Volume Information\_restore{8577FE36-EC51-4894-A146-A9D6D7A0D678}\RP450\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\JOHNSFAMILY.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\ZLT023cb.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT023d2.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
and fresh HjT log:
Logfile of HijackThis v1.99.1
Scan saved at 5:45:29 PM, on 7/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Your logs are ok.
Let's make finaly check with combofix:
Please download Combofix to your desktop.
Doubleclick combo.exe to launch the application.
Follow the prompts that will be displayed on the screen.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.
fresh HjT log:
Logfile of HijackThis v1.99.1
Scan saved at 7:10:22 PM, on 7/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
* Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and reenable system restore here:
Reenable system restore with instructions from tutorial above
* Make your Internet Explorer more secure - This can be done by following these simple instructions:
* From within Internet Explorer click on the Tools menu and then click on Options.
* Click once on the Security tab
* Click once on the Internet icon so it becomes highlighted.
* Click once on the Custom Level button.
* Change the Download signed ActiveX controls to Prompt
* Change the Download unsigned ActiveX controls to Disable
* Change the Initialize and script ActiveX controls not marked as safe to Disable
* Change the Installation of desktop items to Prompt
* Change the Launching programs and files in an IFRAME to Prompt
* Change the Navigate sub-frames across different domains to Prompt
* When all these settings have been made, click on the OK button.
* If it prompts you as to whether or not you want to save the settings, press the Yes button.
* Next press the Apply button and then the OK to exit the Internet Properties page.
* Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
* Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
* Use a Firewall - I can not stress how important it is that you use a firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
* Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
* Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-Aware to remove Spyware, Malware, & Hijackers from Your Computer
* Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
* Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
* Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Here are some additional utilities that will enhance your safety
* IE/Spyad<=IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. * MVPS Hosts file<=The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer * Google Toolbar<=Get the free google toolbar to help stop pop up windows. * Winpatrol<= Download and install the free version of Winpatrol. a tutorial for this product is located here: Using Winpatrol to protect your computer from malicious software
Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Baabiouz: i need some more help, for some reason i cannot install windows updates, it starts but then says failed, and the yellow shield stays in my notification area.