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need internet connection help (failed to query TCP/IP settings)
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slw3737
Junior Member
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15. August 2007 @ 12:52 _ Link to this message    Send private message to this user   
Hi,

Recently, my other computer's internet stopped working.
When I open up firefox, it just says unable to connecto the server.
If I try to repair the connection, it says failed to query TCP/IP settings. It appears that my computer is not getting a IP address.
If I run cmd and type ipconfig /all, it just says Windows IP Configuration, nothing else. I am connected to the internet through a Linksys router but I believe it is my computer's problem because the other computers (such as the one I am typing on now), all have internet connection.

I have tried resetting the router, rebooting the computer, and system restore to the last day that I had internet.
How can I fix this problem?

Thanks,

Sam
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Member
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15. August 2007 @ 13:07 _ Link to this message    Send private message to this user   
are you using a wireless adapter or are you connected to the router directly with ethernet cable? what kind of wireless adapter are you using?


slw3737
Junior Member
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15. August 2007 @ 13:41 _ Link to this message    Send private message to this user   
i am connected directly to the router. it is not wireless
slw3737
Junior Member
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15. August 2007 @ 14:13 _ Link to this message    Send private message to this user   
thanx but I fixed it by resetting winsock
CharWd
Newbie
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16. August 2007 @ 07:26 _ Link to this message    Send private message to this user   
lools like i have the same problem, can some 1 tell me how to reset winsock ?
slw3737
Junior Member
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16. August 2007 @ 11:49 _ Link to this message    Send private message to this user   
this is the solution if you have windows XP sp2
if you don't, i don't know what to do:

go to start -> run
type in cmd and press enter

when the window opens, type in "netsh winsock reset" (without the quotes) press enter and restart your computer

when it boots, open cmd again and type in "netsh int ip reset c:\resetlog.txt" (without the quotes)
Then press ENTER and restart your computer again.
Now it should be working
alkmunro
Suspended due to non-functional email address
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16. August 2007 @ 16:35 _ Link to this message    Send private message to this user   
when you type this in..

when it boots, open cmd again and type in "netsh int ip reset c:\resetlog.txt" (without the quotes)
Then press ENTER and restart your computer again.

Is it suppose to go back to a c> prompt?

Mine didn't And I can't seem to get mine fixed.
slw3737
Junior Member
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17. August 2007 @ 12:42 _ Link to this message    Send private message to this user   
after you type the commands in,
you wait for the computer to do them
you wait until the prompt comes back up again.
then restart your computer
alkmunro
Suspended due to non-functional email address
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20. August 2007 @ 17:04 _ Link to this message    Send private message to this user   
Okay, I did wait and once it was done I restarted but that
did not fix my problem.

Does anyone have any other suggestions on how to fix this. I can't uninstall and reinstall the TCP/IP as I don't have the Windows XP disk.

My computer has been down almost a week and no idea how to get this fixed.

I've even done a system restore and that didn't fix it.
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alkmunro
Suspended due to non-functional email address
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20. August 2007 @ 17:42 _ Link to this message    Send private message to this user   
Well I was finally able to solve it...my tcpip.sys file was missing
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