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Ok so I installed a new Burner
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kismetkat
Newbie
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9. November 2007 @ 21:18 _ Link to this message    Send private message to this user   
Quite a few months ago I cooked my DVD burner. I finally got around to getting a new Super-Multi LG.
I installed myself (first time ever) and am having issues.

It will read discs, play them ect. But when I tried to burn an audio and then a picture disc it acted like it was burning - not displaying any errors. But the disc was blank. It burns whether there is a disc in the player or not. So it thinks it's burning to something somewhere...but I have idea where.

I haven't tried DVD's yet...only CD's.

Please help.
I had no issues with my software before my old one cratered so I don't believe it is that.
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AfterDawn Addict
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10. November 2007 @ 13:07 _ Link to this message    Send private message to this user   
The switch settings on the burner are set (a DVD burner probably set as Master or the same as the previous burner).

DMA is turned on for the controller - it's probably on the Secondary.

My Computer > Properties > Hardware > Device Manager > click on + next to IDE Controllers, check the Primary 'Properties' > 'Advanced Settings' and they should 'DMA if Available' and set as some kind of DMA for hard drives and DVD burners.
(A CD burner may be PIO, but not your DVD burner).
Then check the Secondary controller.
Normally the hard drive is on the Primary as the first device.
The DVD burner is normally on the Secondary as the first device.

Firmware is up to date?

To take software out of the picture, XP should be able to drag and drop a file to the CD in the drive and burn it.
Under the drive properties,'Recorder' tab, select a moderate write speed and see if it works.
kismetkat
Newbie
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12. November 2007 @ 23:35 _ Link to this message    Send private message to this user   
Thanks for the reply.

I will double check the switch setting...but I was sure that it was placed the same as previous)

DMA - DMA was on all available.
Although I am showing 2 primary and 2 secondary. Should there be 2 of each?

Also under DVD/CD Rom Drives...I am showing one of each. I only have one drive. Could this be part of the problem? When I go to "scan for hardware changes" they both come up fine.
AfterDawn Addict
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13. November 2007 @ 03:20 _ Link to this message    Send private message to this user   
if its an IDE type fitting drive, each ide can carry 2 drives, 2 drives you set one as master and one as slave on the same ribbon cable on primary ide 1, to do this look at the back of each drive and move the jumper accordingly

you also have 2 IDE sockets on your motherboard, 1 ide is primary and other secondary. so 2 ides = 4 drives capable of being used, pri-1 and sec-2

your OS goes on primary, master jumper setting for HD

your dvd drive on secondary, master jumper setting dvdroms

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you can put both HD and dvd drive on primary leaving 1 ide spare, if you go this route the master drive HD! goes at the end of the 80pin ribbon cable and the dvd drive slave at middle point, inbetween ide and hd, this route is not advised as they slow each other down or used to? separate cables/ide = faster better performance on the information highway.

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you seeing 2 dvd drives could mean you have a VIRTUAL drive (not actually hardware) but a place used by some softwares like deamon tools/nero/alcohol 120%, etc etc... for loading images of different formats on your pc for testing/playing...

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things to note

make sure you have ab 80 ribbon cable as 40 reduces speed greatly! they look simarlar

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 13. November 2007 @ 07:18

kismetkat
Newbie
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25. November 2007 @ 17:42 _ Link to this message    Send private message to this user   
Ok. So I have tried playing with the setup.

Originally the jumper was in the master position (same as the original player) and the IDE cable plugged in at the top. (keeping in mind that my computer had detected this drive...just wouldn't burn to it)

I then tried the following sequences - none of them worked as my computer didn't even detect the DVD Drive

Jumper - master Cable - Middle position
Jumper - Slave Cable - Middle position
Jumper - slave Cable - Top Position

I am back to the original set up:
Jumper - Master Cable - Top Position
And my computer doesn't recognize it at all. So now I have really gone and screwed it up and no idea what to try next.
AfterDawn Addict
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26. November 2007 @ 01:28 _ Link to this message    Send private message to this user   
is the dvd drive on a separate ribbon cable to the hard drive?

try totally removing the jumper and boot up.

see if any firmware / bundled software updates are avqailable?
http://www.lge.com/support/software.jsp

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 26. November 2007 @ 01:35

kismetkat
Newbie
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26. November 2007 @ 20:36 _ Link to this message    Send private message to this user   
There is only one cable.
kismetkat
Newbie
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26. November 2007 @ 22:06 _ Link to this message    Send private message to this user   
It is on the same cable as the Hard Drive.

I looked at the LG site and there was a firmware update. I am a little hesitant to install the update as it warns things can go terribly wrong. At this point I am questioning my abilities.

I will try removing the jumper shortly.

Since I put it back to it's original setting...why won't it work? I couldn't have fried it? Could I?
AfterDawn Addict
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27. November 2007 @ 01:34 _ Link to this message    Send private message to this user   
no, moving a jumper wont hurt it, just make it not work while in a set position or not be seen etc till moved to the proper position

ok to recap you got hd / dvd on 1 ribbon cable, so i think hd jumper is usaully MASTER jumper m, and dvd will be SLAVE sl.

the warning is correct, but i flashed lots and aslong as no power cut 99.9% all goes well lots of people update firmware to read new discs and sort bugs etc here... me personally i flash all! i got 4 drives

is DMA still enabled on the drive?

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also can you tell me what software you use and what type of project your doing, as much info as possible - thx

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 27. November 2007 @ 01:37

kismetkat
Newbie
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27. November 2007 @ 22:41 _ Link to this message    Send private message to this user   
DMA is still enabled.

I took jumper right off and still my system does not recognize the Drive.

Is there any point of installing the firmware without the computer recognizing the drive?

I am using Nero for burning. Originally I tried burning a picture disc and then a music disc. The program said it was burning in about 30 seconds flat. But the discs were blank. But I believe it was burning to a virtual drive??? At that point the drive was installed with the jumper set to Master and the End point of the Cable. It played discs and recognized it that way. Once i played with the different settings and none worked I put it back to where it was. Now it seems no matter what I do it won't recognize it.

I thank you immensely for your help it is much appreciated and hope that with that help I will be up and running.
AfterDawn Addict
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28. November 2007 @ 01:23 _ Link to this message    Send private message to this user   
hmmm, so the drive was recognized at END of ide ribbon cable set as master... me still thinks jumpers...

ok try this rom drive at MIDDLE piont set as slave, hard drive take jumper out completely!

also when you do this it may be a good idea to uninstall the controllers from device manager then reboot so system has to find new way its set up and load accordingly. [do this everytime you move jumpers / move rom and HD position on ide cables. this will force xp to install drivers/find drives

is the rom drive always seen in my computer? (if not seen tell me what position and what jumper settings can see the drive in "my computer window")

you say could be writing to a virtual drive? how do you know this?
leave firmware for now.

(do you have a spare ribbon cable so to have each drive on its own cable - which is better) if so set master on both drives, as you have 2 ide pionts on your motherboard.

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when in nero before burning you can choose a your drive at the drop down box, do you SEE! your drive there when doing a burn process?




nero has a utility to find your drives,go to: start menu/programs/nero/nero toolkit/nero drive speed? pop a cd in and test it.

also i think nero can "pseudo write" if ticked this is a "SIMULATION" no writing to disc occurs, hence blank disc.

also try a burn but save the nero log file and copy paste it here please... bottom line is that if drive is seen in my computer and drive has dma enabled ok then all is good to go, so could be your software / settings in nero not drives

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 28. November 2007 @ 02:02

Senior Member
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28. November 2007 @ 02:18 _ Link to this message    Send private message to this user   
Do you have a friend you can swap your burner into his machine? If the burner works there. Reinstall the drive on your machine. Perform a destructive system recovery, if your OS is on a HDD partition. If not, reformat and install the OS with your CD's. This problem is weeks old, time for another approach.
AfterDawn Addict
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28. November 2007 @ 13:30 _ Link to this message    Send private message to this user   
Originally posted by QuikDraw:
Do you have a friend you can swap your burner into his machine? If the burner works there. Reinstall the drive on your machine. Perform a destructive system recovery, if your OS is on a HDD partition. If not, reformat and install the OS with your CD's. This problem is weeks old, time for another approach.
hehe yup

also try installing a ASPI layer from adaptec (driver for rom drives)!

Nothing here to see, move along folks.

Member
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28. November 2007 @ 14:25 _ Link to this message    Send private message to this user   
If you are using an 80 cable ribbon (UDMA) you should put all your drive jumpers to cable select. That way your PC will allocate Master and Slave for you depending on which plug of the cable is inserted into which drive.

My opinions come with no warranty whatsoever, but are totally open-source, so you can reverse engineer or decompile them as you see fit. All other rights reserved.

"Freedom" in the west consists of: Freedom of speech, freedom of opinion and freedom of movement. So why is it then, that people want to know what youre saying, what you think of them and where you are going?
AfterDawn Addict
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29. November 2007 @ 01:29 _ Link to this message    Send private message to this user   
Originally posted by simpsim1:
If you are using an 80 cable ribbon (UDMA) you should put all your drive jumpers to cable select. That way your PC will allocate Master and Slave for you depending on which plug of the cable is inserted into which drive.
that was next approach (although i have never used it), but not heard from the poster for a while he may have sorted it out?

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 29. November 2007 @ 01:30

kismetkat
Newbie
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29. November 2007 @ 09:25 _ Link to this message    Send private message to this user   
No I havn't fixed the issue. I have not had a chance to try the next steps you all have given me. I will give it a try tonight and go into more detail then.

Thanks again for your tips.
Member
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29. November 2007 @ 11:34 _ Link to this message    Send private message to this user   
I prefer to use Cable Select on all my drives unless I specifically need to force a drive to be Master or Slave. Not everyone is of the same opinion, but UDMA cables and Cable Select settings are meant to take the guesswork out of installing drives. ATAPI devices particularly, can give strange results if not jumpered up correctly.

Just reading back to your original issue, some other things you might want to try once you have your DVD drive recognised again.

1. Try removing all instances of cd-rom drives in device manager, then reboot and let windows find it again.

2. Check the settings in your burning software and make sure that it is using the correct drive and not an image file to burn to. If possible, uninstall the software and then reinstall it, as it's possible that it may have been confused by a new drive being installed. Also a reinstall should clear up any ASPI driver issues, as the likes of Nero install their own drivers.

3. As a total last resort, if you can see the drive in windows and still can't write to it, a full format and reinstall of windows should definately cure it.

My opinions come with no warranty whatsoever, but are totally open-source, so you can reverse engineer or decompile them as you see fit. All other rights reserved.

"Freedom" in the west consists of: Freedom of speech, freedom of opinion and freedom of movement. So why is it then, that people want to know what youre saying, what you think of them and where you are going?

This message has been edited since posting. Last time this message was edited on 29. November 2007 @ 11:45

kismetkat
Newbie
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1. December 2007 @ 13:53 _ Link to this message    Send private message to this user   
Well I couldn't feel much more stupid. I have the drive issue fixed, and I don't really want to elaborate much more than my IDE cable wasn't plugged in (there was a seperate cable - I thought there was only one).

I feel so bad...I had all of you scratching your heads trying to help.

So I am now in process of uninstalling/reinstalling Nero. I will let you know how that goes.
kismetkat
Newbie
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1. December 2007 @ 14:08 _ Link to this message    Send private message to this user   
All is well. I was just Nero all along.

I can't believe that I had not thought to uninstall/reinstall first. But my first thought was the DVD Drive since I had installed it myself.

Honestly I am not usually this dumb. I do appreciate your help and hope that I do not scare you from helping more "newbs".

I cannot thank all of you enough, to know that there are people out there willing to help.
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Senior Member
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1. December 2007 @ 16:10 _ Link to this message    Send private message to this user   
All of us make mistakes. So, don't think your alone. This is what help forums are all about. If your able to fix the issue yourself, well, that's even better. And besides the diagnostic practice keeps us all on are toes. LOL Hang around here enough, and you'll see plenty of simple mistakes made. What's worse is when the person asking for help disappears after everyone takes the time to help.

When removing Nero. It is best to use their cleaning tool if your not sure how to completely remove software. Uninstalling it does not remove all of the program. The cleaning tools are available at Nero.com> downloads> cleaning tool> Select version. To check for any double entries of the program left over from the last install, go to MY COMPUTER> SEARCH> ALL FILES AND FOLDER> All OR PART OF THE FILE NAME> type in NERO. Look for any double entries, by date and file types.

This message has been edited since posting. Last time this message was edited on 1. December 2007 @ 16:11

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